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WeBuyAnyPhone.com Reviews 

47,220
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 8,916 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being helpful, professional, and polite, making interactions pleasant. The customer service is consistently highlighted as excellent, with many appreciating quick responses and efficient query handling. People also describe the overall service as efficient, fast, and user-friendly. However, some customers also noted significant reductions in the initial price offered for their devices after inspection. These reductions often led to dissatisfaction, with some feeling the reasons for devaluing were untrue or misleading. A few other people also felt that they were pressured to accept lower offers once their device had been sent in.

What people talk about most

Price

Clients share ambiguous opinions on price, with many reviewers initially attracted by higher-than-market... See more

Staff

People report positive experiences with staff, consistently highlighting their politeness, professionalism,... See more

Product

Reviewers highlight ambiguous aspects of product condition, with many customers reporting that their phones,... See more

Customer service

Users describe positive interactions with customer service, with many expressing delight and appreciation for... See more

Service

Customers consistently note positive experiences with service, often describing it as fantastic, exceptional,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sakul was really helpful. I mistakenly accepted a price which was well below what I thought it would be and he helped me reverse the payment process. I am now awaiting an update of price. Great custom... See more

Rated 4 out of 5 stars

I spoke to Sakul today regards my trade in, he was super friendly, professional and efficiently dealt with my enquiry. I was able to reach the customer service quickly. Unfortunately the trade in offe... See more

Rated 4 out of 5 stars

The service was very efficient but like may others the price confirmed was reduced significantly. When I declined they offered a slight increase, but no where near their online offer. This for a bar... See more

Rated 4 out of 5 stars

Did not get the price quoted so was disappointed but the WhatsApp team where very helpful in getting me a price I was happy with


Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Recycling Center

About WeBuyAnyPhone.com

Written by the company

Buy Refurbished Phones

Sell Your Phone

Shop Refurbished iPhones

Shop Refurbished Samsungs

About WeBuyAnyPhone.com

Get cash for mobile phones and tablets. Sell, and recycle your old devices at the UK's largest independent and most trusted technology recycling websites. At WeBuyAnyPhone.com we provide a fast eco-friendly service which allows customers an alternative way of recycling their old devices, helping with environmental causes while also putting some cash in your pocket. Webuyanyphone.com are conscious about our carbon footprint and hope that with trading with us that you are too.

Price Promise

Trade with us knowing that the price you see is secured for 14 days giving you a chance to say goodbye to your beloved tech.

Same Day Payment

Rest assured that if we receive and test your Device before 2pm, we'll pay you the very same day.

FREE Delivery or Home Collection

WeBuyAnyphone.com has a number of choices available to make it easy for you return you old tech to us. You can print your own label off, arrange a home collection or even request a return pack from us...It's all FREE & INSURED.

Extra Cash When You Trade More

Clear out those old drawers because if you trade in more than one device with us, we'll give you an extra £5 on top of your trade-in to show how much we value your business. Plus, you're doing the planet a favour too.

Thousands of Happy Customers

We've bought and sold more than a million devices. Have a look at our Trustpilot reviews and see what our customers think about our service

Sameday Payments

Written by the company

Highest same-day payers in the market
See how much your old tech is worth to the UK's leading independent recycling company. Get the highest prices and payment the same say we receive your device.

Free Insured Shipping

No cost - No risk

Get free & insured shipping up to £150 when selling with WeBuyAnyPhone.com

Contact info

Promotion box for WeBuyAnyPhone.com

Find out how much your device is worth

WeBuyAnyPhone.com pays the best prices on the market

3.9

Great

TrustScore 4 out of 5

47K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(47,220)

8,559 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

As shoddy as they come

As shoddy as they come. Offer a high price then fleece you with a less than half price offer. Then trap you with a seemingly pretend £10.95 return fee. My phone was basically perfect. Offered £120, sent it in. Now offered £45. And sent a video showing my perfect phone. Eventually after a few more insulting offers they sent it back for free. Got £93.50 from MusicMagpie (and a very easy drop off at my local Timpson). Avoid these con merchants, try MusicMagpie! PS they will probably reply the phone was assessed in the conditioned received… what twaddle, instantly got twice as much elsewhere

22 June 2026
Unprompted review
WeBuyAnyPhone.com logo

Reply from WeBuyAnyPhone.com

Hello Dale,

I’m sorry to hear about your experience.

Your device was tested in the same condition in which it was received, and the price offered was based on the condition it was assessed under.

I understand your concern. Each recycling company has its own assessment criteria and refurbishment process. We’re sorry we couldn’t offer more on this occasion.

As requested, the device has now been returned.

Please let us know if you’d like any more details.

Many thanks,
Webuyanyphone.com

Rated 1 out of 5 stars

Absolute fraudsters do not send your…

Absolute fraudsters do not send your device into them. Good thing I made a video before sending in the device there was not one scratch on my iPad not one Mark anywhere told me that was marked on the bezels significantly and on the back and the frame was bent have a full video showing nothing of the sort all the only thing I can say that these people are scammers

8 July 2026
Unprompted review
WeBuyAnyPhone.com logo

Reply from WeBuyAnyPhone.com

Hello Danyal,

Thanks for sharing your feedback. At WeBuyAnyPhone, we’re committed to honest, fair pricing based on each device we receive.

If you can share your Trade-In ID, we’ll be happy to review why your offer was adjusted.

Kind regards,
WeBuyAnyPhone.com

Rated 1 out of 5 stars

I’d give 0 stars if I could

I’d give 0 stars if I could, DO NOT UNDER ANY CIRCUMSTANCES TRUST THIS COMPANY WITH YOUR PHONE!!! I sent an iPhone 15 to them in absolutely immaculate condition, they then sent me a video from the ‘tester’ and my phone screen was no longer attached to the actual phone! I had sent this phone in its original box and wrapped it secure in 5 parcel bags. I am absolutely devastated, if you are going to use this company, take time stamp photos of the phone before you send it because I am absolutely heartbroken! Better yet DO NOT USE THEM!! SCAMMERS!!!!

9 July 2026
Unprompted review
WeBuyAnyPhone.com logo

Reply from WeBuyAnyPhone.com

Hello Emma,

I’m sorry to hear about your experience.

We tested your device in the exact condition in which it was received. We are equally concerned and disappointed about what may have caused the damage to your device.

To help us better understand the situation and provide further assistance, I would kindly ask that you get in touch with us at your earliest convenience.

As requested, your device has now been returned to you.

Please let us know if you require any additional information or assistance.

Many thanks,
Webuyanyphone.com

Rated 5 out of 5 stars

Sakul is a brilliant service provider…

Sakul is a brilliant service provider who helped me sort out my queries straight away. He was professional, efficient, and provided excellent support. I really appreciate his quick assistance and outstanding customer

9 July 2026
Rated 1 out of 5 stars

Gave a initial price then completely…

Gave a initial price then completely low balled me, I asked for the phone back and received double from another national phone buying service I would avoid at all costs.

9 June 2026
Unprompted review
WeBuyAnyPhone.com logo

Reply from WeBuyAnyPhone.com

Hello Mark,

I’m sorry to hear about your experience.

Your device was tested in the same condition in which it was received, and the price offered was based on the condition it was assessed under.

I am sorry we could not offer you what you expected this time.

As requested, the device has now been returned.

Please let us know if you’d like any more details.

Many thanks,
Webuyanyphone.com

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. I was so surprised how easy and helpful the whole process was. Finally found a company who are getting things right. Couldn’t recommend them highly enough - fantastic

9 July 2026

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