Webdoctor.ie Reviews 4,510

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, often highlighting the quick response times from doctors and the prompt delivery of prescriptions. Many appreciate the convenience of accessing medical care from home, avoiding the hassle of traditional GP appointments and waiting rooms. The staff, particularly the doctors, are frequently described as lovely, thorough, and attentive, making users feel at ease during consultations. However, some customers also noted issues with the service, mentioning instances where they did not receive the specific help or referrals they sought, despite these being advertised as possible. A few people reported dissatisfaction with the customer service, citing slow responses or conflicting information. There were also isolated cases where prescriptions were delayed, or the doctor seemed rushed and unprepared for the consultation, leading to a less professional experience.

What people talk about most

Service

Customers had positive experiences with service, finding it efficient, fast, and convenient. Many reviewers... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's attentiveness,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use, efficiency, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Website

Reviewers highlight positive aspects of the website. Many customers found the website very easy to navigate,... See more

Based on these reviews

Rated 5 out of 5 stars

Brilliant experience. Visiting home from Australia & became unwell with tonsillitis. Was struggling to find a local GP service to visit, thinking I might have to attend ED due to severity of pain, wh... See more

Company replied

Rated 5 out of 5 stars

Saves the hassle of going into a surgery, besides, it's so difficult to find a GP nowadays, anyway. Webdoctor gives me first rate treatment while never having to leave the home. Any prescription gets... See more

Company replied

Rated 5 out of 5 stars

Really straight forward service. Doctors replied within hours. No need for appointments or waiting rooms and the prescription is sent to any pharmacy you select from the list. Highly recommend and I w... See more

Company replied

Rated 5 out of 5 stars

Great fast service. Tried to use IrishLife’s included service provided by Centric Health but couldn’t get an appointment. No such hassle with Webdoctor - much better service and worth paying for when... See more

Company replied


Company details

  1. General Practitioner
  2. Doctor
  3. Home Health Care Service
  4. Medical Center
  5. Medical Clinic
  6. Online Prescription Medication Vendor

About Webdoctor.ie

Written by the company

Ireland's award-winning service for online video doctors, prescription renewals, and home test kits.

Webdoctor.ie connects patients with doctors and provides instant access to medical care by combining telehealth expertise with powerful everyday digital solutions

Get instant access to healthcare, evening & weekends, from as little as €25!

All our experienced doctors are registered with the Irish Medical Council.

See a GP Online
Order a Prescription
Home Test Kits
Contraceptive Pill

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Quick and easy

The whole process was easy and quick. Would definitely recommend it. From the time I submitted my things to a response back with my prescription it was under 24hours.

13 April 2026
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Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Excellent service

Excellent service

13 April 2026
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Reply from Webdoctor.ie

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Very fast service

Very fast service. My prescription was in local chemist within 2 hours

7 April 2026
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Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Very receptive doctor

Very receptive doctor. Listened to what I had to say and gave very good, real life advice.

2 April 2026
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Reply from Webdoctor.ie

Thank you Líadan, we really appreciate your positive feedback and look forward to helping you again in the future.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Quick response

4 April 2026
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Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 2 out of 5 stars

I had an appointment regarding my…

I had an appointment regarding my chronic sinus infection and explained to the doctor that basic amoxicillin does not work for me. I was prescribed it during my last appointment with one of his colleagues, and it didn’t help. Only Augmentin has worked in the past.

However, the doctor did not listen and prescribed the same medication again, so my problem remains unresolved. Furthermore, the doctor was yawning and stretching, which made it seem like he was not paying attention. This felt unprofessional and disrespectful.

Another major issue is that we cannot choose which doctor attends to us.

9 April 2026
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Reply from Webdoctor.ie

Dear Ivan,

Thank you for taking the time to share your concerns. We’re very sorry to hear that you were not satisfied with the outcome of your consultation and the experience in general.

Please know that your feedback is important to us, and we take it seriously.

We will be sharing your comments with our senior management and medical director team for their review and consideration.

Your input helps us improve the care and service we provide.

Kind regards,
Webdoctor.ie

Rated 5 out of 5 stars

Great service and highly recommend

This is second time I booked Webdoctor and first time with a GP. Both times received great service. The appointment was right on time and the doctor was very friendly and knowledgeable. It was sometime urgent and my local GP was unfortunately fully booked for the week. But was able to get an appointment within a couple of hours.
Will definitely book them again.

1 April 2026
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Reply from Webdoctor.ie

Thank you for the positive review Rachel, we are so happy to hear that you were pleased by your experience with us and look forward to helping you again in the future.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Very happy with my appointment

Very happy with my appointment. Doctor pleasant, Enquiring & understanding. No rush. Only waiting less than 5 mins. Script sent to my local Pharmacy enabling treatment to start.

10 April 2026
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Reply from Webdoctor.ie

Thank you for the positive review Denis, we are happy to hear that you were pleased by your experience with us.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Doctor was very friendly

Doctor was very friendly and open to questions. Very helpful and nice.

3 April 2026
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Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

The efficiency and the information I…

The efficiency and the information I received regarding my issue was amazing

8 April 2026
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Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Efficiency

Efficiency
No fuss
Understanding

2 April 2026
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Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

A great service for minor illnesses..

A great service for minor illnesses... request dealt with promptly and the line of communication is excellent

8 April 2026
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Reply from Webdoctor.ie

Thanks Ann, we really appreciate your positive feedback and look forward to helping you again in the future.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Fast access

Fast access, quick assessment and prescription sent to pharmacy straight away

8 April 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Extremely efficient service

Extremely efficient service. I will definitely use again

8 April 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

I had an excellent experience from…

I had an excellent experience from start to finish. The team is always attentive and genuinely focused on what you need, which makes a huge difference. At one point, I was out of my medication, and they went above and beyond by issuing a temporary prescription until I could attend my appointment—something I really appreciated. The customer service is truly top-notch, and the doctors are consistently kind, understanding, and helpful. I felt well cared for and supported throughout.

31 March 2026
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Reply from Webdoctor.ie

Thank you for the positive review and kind wordsPia, we are happy to hear that you were pleased by your experience with us. We look forward to helping you again in the future.
Best Wishes
Webdoctor.ie

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