The bouncing castle is perfect size but unfortunately after 2 weeks of having it holes have started to come which we have only a 2 year old so this damage couldn't possibly be because of his weight. I... See more
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Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
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Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
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The furniture I ordered was perfect and fast Delivery

Reply from Wayfair Ireland
I ordered a console table and 2 rugs on 31st May the rugs turned up on 4th june and console table was delayed 2 weeks later I ordered a replacement and that was for 1st of July thst got delayed again and the customer service couldn't find the order even though I had a confirmation email its now 5th of July I just a canceled my order
So disappointing what a poor service will never use wayfair again

Reply from Wayfair Ireland
Everything about it was positive. Easy to order ... some great value ... fast delivery ... easy to assemble and two lovely new sofas

Reply from Wayfair Ireland
The quality of the products. The easy contact Irish call centre.

Reply from Wayfair Ireland
Very easy to order on website and delivered within a few days.

Reply from Wayfair Ireland
Ordered a Bin container in late April have had four emails pushing out the delivery date with the last 10 days ago. Got in touch by chat and another month has be added to the delivery date shockingly poor service. Not proactive in resolving the issue and no apology until I made contact

Reply from Wayfair Ireland
Great service from ordering to delivery updates all the way very happy

Reply from Wayfair Ireland
This is our 3rd order with Wayfair.we have always found the furniture to be excellent value for money. Delivery has always been as promised and the van drivers were always happy to deliver to room of choice.

Reply from Wayfair Ireland
Awful. Bought a very expensive mirror on the 25th of May, still have no received it! And getting through to customer service is a nightmare! Avoid!!
The product is really good and the delivery was faster than I expected, 3 days before the stipulated day.

Reply from Wayfair Ireland
Placed order on June 18th, still no sign of it, and zero communication received from Wayfair or UPS , the courier they use

Reply from Wayfair Ireland
Lovely curtains delivered very promptly. They are exactly what I ordered. Very happy with the whole process!

Reply from Wayfair Ireland
Good Choice in products, easy to order, good tracking system to plan for delivery. On this occasion there was only one item in the order so delivery was straightforward. On previous order with multiple items there was some delay and confusion, but the entire order did arrive.

Reply from Wayfair Ireland
Haven't received my goods yet so it's a bit early for this question ⁉️

Reply from Wayfair Ireland
A very good website with a large selection of furniture and home goods. Easy navigation, high-quality photos, and detailed descriptions make it easy to find the right product. The prices are quite reasonable, and delivery is fast and reliable. I was very pleased with my purchases and would recommend this website to others.

Reply from Wayfair Ireland
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