Wayfair Ireland Reviews 

1,657
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,028 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the wide product selection, good quality items, and straightforward assembly. People often find the ordering process simple, with frequent reports of fast or early delivery of their purchases. Some also highlight positive interactions with delivery drivers and helpful customer service. However, some people mentioned issues with product quality, noting items that broke quickly, were not as described, or arrived with missing parts. Delivery problems are also common, including incomplete orders, significant delays, poor communication about tracking, and packages left unattended. Additionally, many customers express dissatisfaction with customer service, citing unhelpful responses, difficulty reaching a person, and a lack of proactive problem-solving.

What people talk about most

Product

Customers had ambiguous experiences with product quality and delivery, with many expressing satisfaction with... See more

Delivery service

Users describe ambiguous interactions with delivery services, with some customers praising fast and reliable... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers finding the ordering process easy... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing delight with the excellent quality of... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant frustration and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The bouncing castle is perfect size but unfortunately after 2 weeks of having it holes have started to come which we have only a 2 year old so this damage couldn't possibly be because of his weight. I... See more

Company replied

Rated 4 out of 5 stars

By tracking it’s says that my order has been delivered but in reality I didn’t receive anything Contacted next day Wayfair costumer service and they are sending me replacement order Great shop wit... See more

Company replied

Rated 4 out of 5 stars

Good Choice in products, easy to order, good tracking system to plan for delivery. On this occasion there was only one item in the order so delivery was straightforward. On previous order with multi... See more

Company replied

Rated 4 out of 5 stars

A big range of products, interesting ideas for your home. The prices are ok meaning affordable. I don’t like to get the code every time I need to see something like if it’s a high security place. And... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. e-Commerce Solution Provider
  4. Home Improvement Store
  5. Outdoor Furniture Store

Written by the company

Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.

Wayfair.ie

Written by the company

All Things Home
We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
Quality
Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
Support
Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.

Our Satisfaction Guarantee

Satisfaction, Guaranteed

At Wayfair.ie, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account. Need more guidance? You’ll find step-by-step support in our Help Centre.

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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3.6

All reviews

(1,657)

1,021 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The furniture I ordered was perfect and…

The furniture I ordered was perfect and fast Delivery

2 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so happy to hear that your furniture was perfect and that you experienced fast delivery! Thank you for your positive feedback; we appreciate it.

Wayfair Ireland

Rated 1 out of 5 stars

Deliveries not turning up

I ordered a console table and 2 rugs on 31st May the rugs turned up on 4th june and console table was delayed 2 weeks later I ordered a replacement and that was for 1st of July thst got delayed again and the customer service couldn't find the order even though I had a confirmation email its now 5th of July I just a canceled my order
So disappointing what a poor service will never use wayfair again

31 May 2026
Unprompted review
Wayfair Ireland logo

Reply from Wayfair Ireland

Hi there, We are sorry that you have had a negative experience when shopping with us. We had requested more information about your order details so we could investigate further but did not get a response. Please contact us directly if you still require help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount
Wayfair UK

Rated 5 out of 5 stars

Everything about it was positive

Everything about it was positive. Easy to order ... some great value ... fast delivery ... easy to assemble and two lovely new sofas

23 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so pleased to hear that you had a positive experience with your order, from the ease of ordering to the fast delivery and simple assembly of your two lovely new sofas. Thank you for sharing your feedback!

Wayfair Ireland

Rated 5 out of 5 stars

The quality of the products

The quality of the products. The easy contact Irish call centre.

1 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so glad you appreciate our product quality and the ease of contacting our Irish call center. Thank you for your kind words!

Wayfair Ireland

Rated 5 out of 5 stars

Very easy to order on website and…

Very easy to order on website and delivered within a few days.

3 July 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're delighted to hear that you found our website easy to order from and that your delivery arrived quickly. We appreciate your positive feedback!

Wayfair Ireland

Rated 1 out of 5 stars

Ordered a Bin container in late April…

Ordered a Bin container in late April have had four emails pushing out the delivery date with the last 10 days ago. Got in touch by chat and another month has be added to the delivery date shockingly poor service. Not proactive in resolving the issue and no apology until I made contact

3 July 2026
Unprompted review
Wayfair Ireland logo

Reply from Wayfair Ireland

Hi there, We are sorry that you have had a negative experience when shopping with us. We had requested more information about your order details so we could investigate further but did not get a response. Please contact us directly if you still require help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount
Wayfair UK

Rated 5 out of 5 stars

Great service from ordering to delivery…

Great service from ordering to delivery updates all the way very happy

15 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so happy to hear that you had a great experience with our service, from ordering to delivery updates. We appreciate your positive feedback!

Wayfair Ireland

Rated 5 out of 5 stars

This is our 3rd order with Wayfair.we…

This is our 3rd order with Wayfair.we have always found the furniture to be excellent value for money. Delivery has always been as promised and the van drivers were always happy to deliver to room of choice.

20 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so pleased to hear that you've consistently had positive experiences with your Wayfair orders! It's wonderful to know you find our furniture to be excellent value and that our delivery service has met your expectations. Thank you for your kind feedback!

Wayfair Ireland

Rated 5 out of 5 stars

Brilliant highly recommend

Brilliant highly recommend

20 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

Thank you for your kind words! We're delighted to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Wayfair IE

Rated 1 out of 5 stars

Awful

Awful. Bought a very expensive mirror on the 25th of May, still have no received it! And getting through to customer service is a nightmare! Avoid!!

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Products

Fantastic Products

29 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

Thank you for your kind words! We're delighted to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Wayfair IE

Rated 5 out of 5 stars

The product is really good and the…

The product is really good and the delivery was faster than I expected, 3 days before the stipulated day.

19 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so happy to hear you're pleased with the product and our speedy delivery! We appreciate your kind words.

Wayfair Ireland

Rated 2 out of 5 stars

Order sitting in warehouse

Placed order on June 18th, still no sign of it, and zero communication received from Wayfair or UPS , the courier they use

18 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused.
Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.ie/my_account.
Thanks
Wayfair Ireland

Rated 5 out of 5 stars

Great experience

The price, service and quality

18 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're glad you enjoyed our service and quality.

Wayfair Ireland

Rated 5 out of 5 stars

Lovely curtains

Lovely curtains delivered very promptly. They are exactly what I ordered. Very happy with the whole process!

17 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We are so pleased to hear you are happy with your curtains and our prompt delivery! We appreciate your kind words.

Wayfair Ireland

Rated 4 out of 5 stars

Good Choice in products

Good Choice in products, easy to order, good tracking system to plan for delivery. On this occasion there was only one item in the order so delivery was straightforward. On previous order with multiple items there was some delay and confusion, but the entire order did arrive.

17 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We appreciate you sharing your feedback. It's great to hear that you found our product selection good and the ordering process easy, with helpful tracking. We understand your concern regarding the previous multi-item order, and we are always working to improve our delivery consistency.

Wayfair Ireland

Rated 5 out of 5 stars

Haven't received my goods yet so it's a…

Haven't received my goods yet so it's a bit early for this question ⁉️

27 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We appreciate you taking the time to leave a review. We understand you're still awaiting your goods. We are here to help!

Wayfair Ireland

Rated 5 out of 5 stars

A very good website with a large…

A very good website with a large selection of furniture and home goods. Easy navigation, high-quality photos, and detailed descriptions make it easy to find the right product. The prices are quite reasonable, and delivery is fast and reliable. I was very pleased with my purchases and would recommend this website to others.

18 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We are so glad to hear you found our website easy to navigate and appreciated the quality of our product photos and descriptions. It's wonderful to know you were pleased with your purchases and our fast, reliable delivery. Thank you for recommending us!

Wayfair Ireland

Rated 5 out of 5 stars

Great delivery

Great delivery , product perfect

16 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so pleased to hear that your delivery was great and that you found the product to be perfect. Thank you for your positive feedback!

Wayfair Ireland

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