Wayfair Ireland Reviews 

1,660
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,028 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the wide product selection, good quality items, and straightforward assembly. People often find the ordering process simple, with frequent reports of fast or early delivery of their purchases. Some also highlight positive interactions with delivery drivers and helpful customer service. However, some people mentioned issues with product quality, noting items that broke quickly, were not as described, or arrived with missing parts. Delivery problems are also common, including incomplete orders, significant delays, poor communication about tracking, and packages left unattended. Additionally, many customers express dissatisfaction with customer service, citing unhelpful responses, difficulty reaching a person, and a lack of proactive problem-solving.

What people talk about most

Product

Customers had ambiguous experiences with product quality and delivery, with many expressing satisfaction with... See more

Delivery service

Users describe ambiguous interactions with delivery services, with some customers praising fast and reliable... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers finding the ordering process easy... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing delight with the excellent quality of... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant frustration and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The bouncing castle is perfect size but unfortunately after 2 weeks of having it holes have started to come which we have only a 2 year old so this damage couldn't possibly be because of his weight. I... See more

Company replied

Rated 4 out of 5 stars

By tracking it’s says that my order has been delivered but in reality I didn’t receive anything Contacted next day Wayfair costumer service and they are sending me replacement order Great shop wit... See more

Company replied

Rated 4 out of 5 stars

Good Choice in products, easy to order, good tracking system to plan for delivery. On this occasion there was only one item in the order so delivery was straightforward. On previous order with multi... See more

Company replied

Rated 4 out of 5 stars

A big range of products, interesting ideas for your home. The prices are ok meaning affordable. I don’t like to get the code every time I need to see something like if it’s a high security place. And... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. e-Commerce Solution Provider
  4. Home Improvement Store
  5. Outdoor Furniture Store

Written by the company

Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.

Wayfair.ie

Written by the company

All Things Home
We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
Quality
Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
Support
Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.

Our Satisfaction Guarantee

Satisfaction, Guaranteed

At Wayfair.ie, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account. Need more guidance? You’ll find step-by-step support in our Help Centre.

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

Asks customers to review

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3.6

All reviews

(1,660)

1,026 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Haven't received my goods yet so it's a…

Haven't received my goods yet so it's a bit early for this question ⁉️

27 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We appreciate you taking the time to leave a review. We understand you're still awaiting your goods. We are here to help!

Wayfair Ireland

Rated 5 out of 5 stars

A very good website with a large…

A very good website with a large selection of furniture and home goods. Easy navigation, high-quality photos, and detailed descriptions make it easy to find the right product. The prices are quite reasonable, and delivery is fast and reliable. I was very pleased with my purchases and would recommend this website to others.

18 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We are so glad to hear you found our website easy to navigate and appreciated the quality of our product photos and descriptions. It's wonderful to know you were pleased with your purchases and our fast, reliable delivery. Thank you for recommending us!

Wayfair Ireland

Rated 5 out of 5 stars

Great delivery

Great delivery , product perfect

16 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so pleased to hear that your delivery was great and that you found the product to be perfect. Thank you for your positive feedback!

Wayfair Ireland

Rated 4 out of 5 stars

Only reason for 4stars only is the…

Only reason for 4stars only is the delivery - the parcel was left in annopen bin storage area, which is almost the same as leavingvit out on the street - without any call or message or anything.

15 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We appreciate your feedback regarding the delivery. We are concerned to hear the parcel was left in an unsecured location without notification. We will review this with our delivery partners to prevent future occurrences.

Wayfair Ireland

Rated 5 out of 5 stars

Everything went so well from order…

Everything went so well from order right through to delivery it actually arrived before the delivery date
Couldn't be happier with my purchase
Thank you

14 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so glad to hear everything went well with your order and that it arrived early! We truly appreciate your kind words and positive feedback.

Wayfair Ireland

Rated 2 out of 5 stars

Still have not received the dragon…

Still have not received the dragon garden statue

5 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused. Please be advised that as there are multiple factors that influence the delivery process, we cannot guarantee delivery dates as things can move faster than expected sometimes, or can encounter unexpected delays. Whilst we strive to provide our customers with the most accurate delivery expectations possible, we can only provide estimates.
If you have not received your order within 10 days of the original estimate please reach out to us so we can provide you with a resolution. Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.ie/myaccount
Wayfair Ireland

Rated 5 out of 5 stars

Chair is exactly what I was looking for…

Chair is exactly what I was looking for at a very reasonable price. Easy to assemble and fast delivery. I’m ordering a second one.

13 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so pleased to hear that our chair was exactly what you were looking for and that you found the price reasonable. We appreciate your positive feedback on the easy assembly and fast delivery, and we're thrilled you're considering a second one!

Wayfair Ireland

Rated 5 out of 5 stars

The speedy delivery

The speedy delivery. Quality of each item. The ease of assembly

12 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so glad you enjoyed the quick delivery, product quality, and easy assembly. Thank you!

Wayfair Ireland

Rated 1 out of 5 stars

Return collection service a nightmare

I had a very poor experience with Wayfair.ie in relation to a return. They undertook to collect the item again and again on different dates, never turning up. Their courier eventually came to collect it on a day I hadn't been notified of at all! Communication was extremely difficult using their online chat and I was fobbed off many times before finally getting a result, with a huge amount of persistence. Unfortunately I cannot recommend Wayfair.ie.

24 June 2025
Unprompted review
Wayfair Ireland logo

Reply from Wayfair Ireland

Thank you for sharing your experience. We are truly sorry to learn of the difficulties you encountered with your return and our communication. We are reviewing our processes to prevent similar issues.

Wayfair Ireland

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, quick and easy will recommend to everyone

22 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so glad you had a quick and easy experience. We appreciate your recommendation!

Wayfair Ireland

Rated 5 out of 5 stars

Great service

Easy ordering process. Quick & reliable delivery. Issue with 1 of the items purchased, but problem dealt with quickly & efficiently. Very good customer service, will definitely use them again

12 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so glad to hear you had a positive experience with our ordering process and delivery. We appreciate your kind words about our customer service and look forward to serving you again!

Wayfair Ireland

Rated 5 out of 5 stars

Overall service is very good

Overall service is very good. Am very happy with the table I bought.

21 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so glad to hear you're happy with your table and our service! Thank you for your kind words.

Wayfair Ireland

Rated 5 out of 5 stars

Lots of variety

Lots of variety, and useful reviews from previous customers

1 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We are so glad you found our variety and customer reviews helpful. Thank you for your kind words!

Wayfair Ireland

Rated 5 out of 5 stars

Quality affordable table and chairs

Quality affordable table and chairs, delivered quickly and with reasonable delivery charges. I wouldn't hesitate to buy from Wayfair again, very happy with their products and delivery.

14 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're delighted to hear you're happy with the quality and affordability of your table and chairs. Thank you for your kind words!

Wayfair Ireland

Rated 5 out of 5 stars

Got my second table from Wayfair

Got my second table from Wayfair, delighted with it, very fast delivery, would definitely order from them again

9 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We're so happy you're delighted with your second table and our fast delivery! We appreciate your kind words.

Wayfair Ireland

Rated 1 out of 5 stars

Ordered a two seater couch and it’s…

Ordered a two seater couch and it’s like a dolls chair. Very disappointed

8 June 2026
Wayfair Ireland logo

Reply from Wayfair Ireland

We’re sorry to hear that the item was not as expected.

We provide full product dimensions on the product page to help customers make an informed decision before purchasing. We understand that size perception can sometimes differ in person, and we’re sorry this did not meet your expectations.

Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.ie/my_account.
Thanks
Wayfair Ireland

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