The bouncing castle is perfect size but unfortunately after 2 weeks of having it holes have started to come which we have only a 2 year old so this damage couldn't possibly be because of his weight. I... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
By tracking it’s says that my order has been delivered but in reality I didn’t receive anything Contacted next day Wayfair costumer service and they are sending me replacement order Great shop wit... See more
Company replied
Good Choice in products, easy to order, good tracking system to plan for delivery. On this occasion there was only one item in the order so delivery was straightforward. On previous order with multi... See more
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A big range of products, interesting ideas for your home. The prices are ok meaning affordable. I don’t like to get the code every time I need to see something like if it’s a high security place. And... See more
Company replied
Company details
- Furniture Store
- Decoration and Interior Design Store
- e-Commerce Solution Provider
- Home Improvement Store
- Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.ie
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.ie, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.ie/help-and-contact
- wayfair.ie
3.6
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Promp communication and great customer…
Promp communication and great customer care and resolution
9 July 2026
Reply from Wayfair Ireland
We are so happy to hear that our communication and customer care met your expectations. We appreciate your kind words!
Wayfair Ireland
Reply from Wayfair Ireland
We're delighted to hear that your product was perfect, easy to order, and promptly delivered. Thank you for your positive feedback!
Wayfair Ireland
Lovely units
The units we bought wete delivered quickly and we're easy enough to put together. They looked fantastic once assembled and are ideal for storing clothes and other items.
16 February 2026
Reply from Wayfair Ireland
We're so pleased to hear that your units arrived quickly and were easy to assemble! It's wonderful that they look fantastic and are perfect for your storage needs. Thank you for sharing your positive experience!
Wayfair Ireland
Ordering was easy and delivery was good…
Ordering was easy and delivery was good product was of good quality.
28 June 2026
Reply from Wayfair Ireland
We're happy to hear that your ordering experience was easy and that you were pleased with the delivery and product quality. Thank you for sharing your positive feedback!
Wayfair Ireland
Very fast delivery and item as…
Very fast delivery and item as described
Would have no issues with dealing again in the future
8 July 2026
Reply from Wayfair Ireland
We're so pleased to hear that your delivery was fast and that the item was exactly as described. We truly appreciate your positive feedback and look forward to serving you again!
Wayfair Ireland
Reply from Wayfair Ireland
We're so happy to hear you're enjoying your new sofa and our service! Thank you for your kind words.
Wayfair Ireland
My order arrived and the courier didn't…
My order arrived and the courier didn't delivered it. The courier claimed nobody was at home and i was at the back of the house. He them took my order alway and wants me to reschedule delivery for the next one week. It was so painful.
8 July 2026
Reply from Wayfair Ireland
We're so glad to hear you found the ordering process very easy and that we provided everything you needed! We appreciate your wonderful feedback.
Wayfair Ireland
Reply from Wayfair Ireland
We're so happy to hear that our furniture met your expectations and that you found it beautiful. Thank you for your kind words!
Wayfair Ireland
Great product and service
Product exactly as shown on website and very efficient delivery.
16 March 2026
Reply from Wayfair Ireland
We're delighted to hear that the product met your expectations and that you experienced efficient delivery! Thank you for your positive feedback.
Wayfair Ireland
Expensive for what it is.
Ordering was simple and delivery very prompt. The bookcase was, however a bit disappointing. It was stained a much darker colour than it appeared appeared in the website photos and was made of very lightweight softwood. At €225, it is expensive for what you get.
7 July 2026
Reply from Wayfair Ireland
We appreciate you taking the time to share your feedback. We are glad to hear that the ordering process was simple and delivery prompt. We are genuinely sorry that the bookcase did not meet your expectations regarding its color and material. We understand your disappointment with the perceived value for the price. We are reviewing our product descriptions and imagery to ensure they accurately reflect our items. Your comments are valuable as we continuously work to improve our offerings.
Wayfair Ireland
Reply from Wayfair Ireland
We're so happy to hear that you love the look and feel of the product. Your positive feedback means a lot to us!
Wayfair Ireland
Lovely well made products easy to…
Lovely well made products easy to follow website fast delivery
5 March 2026
Reply from Wayfair Ireland
We're delighted to hear that you found our products well-made, our website easy to follow, and our delivery fast. Thank you for your wonderful feedback!
Wayfair Ireland
Horrible experience.
The item arrived in a box that had obviously been repacked hastily. No parts list. No instructions. Absolutely no customer service. This was my first and last experience with this sub par company.
19 May 2026
Reply from Wayfair Ireland
We are very sorry to hear of the issues you have experienced with your order. This is certainly not the quality of goods we aim to provide for our customers, and we apologise for any inconvenience caused.
We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website and we will be more than happy to assist you.
You can do this by visiting www.wayfair.ie/my_account.
Thanks,
Wayfair Ireland
Two shelves for my bathroom cabinet…
Two shelves for my bathroom cabinet were not packed.TV stand screws missing🥲
6 July 2026
Reply from Wayfair Ireland
We are very sorry to hear of the issues you have experienced with your order. This is certainly not the quality of goods we aim to provide for our customers, and we apologise for any inconvenience caused.
We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website and we will be more than happy to assist you.
You can do this by visiting www.wayfair.ie/my_account.
Thanks,
Wayfair Ireland
Great rug delivery service very good.
25 June 2026
Reply from Wayfair Ireland
We are truly delighted to learn that our rug delivery service met your expectations. We appreciate your kind words.
Wayfair Ireland
Avoid
Placed my first order on Wayfair.ie for a mini fridge. It arrived in a totally and utterly damaged state. It must have must known to them that the unit was damaged in the supply chain but the delivery to me still proceeded. After a number of days they have finally agreed to provide me with a full refund. However, despite my protestations they have left the burden of disposal of the damaged to me. They said I could ' donate ' it, dispose of it myself, or repackage it and drive some 20kms to a drop off site. This is a total disgrace. I acknowledge response from Wayfair below. Again just shows their ignorance. Directing me to their UK site where it is clear I am in Ireland. There is a similar trend to the responses from Wayfair. Cut & paste replies offering false sympathies for poor service. Yet nothing changes for the next customer. They advocate more for their suppliers/manufacturers at the cost of their customers. Thank you Wayfair for opening my eyes to the quality of customer service offered by your competitors.
7 July 2026
Unprompted review
Reply from Wayfair Ireland
Hi there, We are sorry that you have had a negative experience when shopping with us. We had requested more information about your order details so we could investigate further but did not get a response. Please contact us directly if you still require help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount
Wayfair UK
Brutal
Brutal, brutal, brutal! It you want to give yourself an aneurysm shop here! This is the closest thing to legal fraud you'll come across. This company definitely sells faulty items at regular prices. I bought a number of furniture items together in the past and each one I received had faults. Replacements also had faults. Stupidly I bought another item recently because I couldn't find the dimensions anywhere else. Big mistake! It arrived once again with faults!!! This company is a nightmare. They wear you down trying to give discounts. Then you've the hassle of returning it. Never again in my life will I ever buy from them for any reason whatsoever. It's simply not worth it.
6 July 2026
Unprompted review
Perfect transaction
Very efficient. Arrived on time. Seamless transaction. Perfect colour. I have not put it together yet. Looking forward to having my new dressing table in place.
24 June 2026
Reply from Wayfair Ireland
We're so happy to hear about your positive experience with our delivery and the perfect color of your new dressing table! We hope the assembly goes smoothly and you enjoy your new furniture.
Wayfair Ireland
The furniture I ordered was perfect and…
The furniture I ordered was perfect and fast Delivery
2 June 2026
Reply from Wayfair Ireland
We're so happy to hear that your furniture was perfect and that you experienced fast delivery! Thank you for your positive feedback; we appreciate it.
Wayfair Ireland
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