Shelving Item was lovely Delivery was bad not happy not delivered to correct address Delivery to wrong postcode had walk streets to find my parcel luck the person who sign for this was hones... See more
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Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
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Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
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Beautiful rug a
Have one in my lounge already brought matching one for dinning room love them

Reply from Wayfair UK
I ordered chair covers of 2 different colours. Geometric pattern as shown and look great. One courier delivered on time and they are great. The sun umbrella is great 2. 2 days after expected Evri still hasn’t delivered the other seat covers, requested a call back and still not heard 11 hours later, when the delivery will be. They were needed for today.
The purchasing was fast & easy. Delivery was fast & I love my new rug.
Great shoe rack. Quick and easy to put together and looks great!!
The shelf on top is brilliant extra storage.
Placed my order for an 11x13ft shed, was told delivery by 16th... DHL delivery sneaked onto my property earlier than delivery notification and left 2 of 5 boxes. When contacting both DHL and Wayfair I got the standard AI response and that said delivery by 19th for the rest. The 19th is Sunday and they don't deliver on Sunday. Update from DHL only because I've hunted an update states it has been at the delivery depot since yesterday Friday 17th... I have to wait till Monday at least... this is the worst experience I've ever had from wayfair... if the delivery company is so unreliable to lose 3 boxes sneak to deliver the 2 they have then ghost on the new pick up and delivery then I'm wondering if it's worth using wayfair for larger items anymore 🤔 I'm not happy as it's delayed my work for at least 5 days.. I just hope they deliver the right stuff in the other 3 boxes or another delay is coming 😤
The cups were well packed and as expected for colour and shape. Reduced price was welcome. Thank you!
The rug was excellent value for money it is very attractive and fits well in my home.
Delivery was not next day as promised the courier advised of a delay so it arrived two days after ordering.
I find Wayfair good value for money with good quality.
Ordered some cupboards. Arrived on time and super easy to put together. Look really good too amd not that expensive
Overall I am very happy with my purchase and delivery of my item . The item was delivered quickly and was well packed
Service and delivery very good, but item not packed very well. Luckily no damage but items very loose in box.
Followed instructions to the letter and extremely pleased with the ptoduct
Don't EVER use Evri as your delivery company. My order has never arrived, Evri don't know where it is and no amount of complaining to them is resolving it
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