Excellent service
Excellent service. This company really makes you feel as if you are important to them which is rare these days.
17 June 2025
Unprompted review
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Company details
- Water Purification Company
- Hot Water System Supplier
- Mineral Water Company
- Water Filter Supplier
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
Pioneering British Excellence in Water Purification We are a proud British manufacturer specialising in advanced water purification solutions for homes, businesses, and the hospitality industry. Combining innovation, reliability, and exceptional craftsmanship, our systems are designed to deliver pure, great-tasting water while meeting the highest standards of performance and sustainability. Whether for everyday use at home or demanding commercial environments, we provide trusted, high-quality water purification tailored to your needs.
Contact info
St. Martins House Business Centre, Ockham Rd S, East Horsley, KT24 6RX, Leatherhead, United Kingdom
- 01483 904258
- office@waterpurification.co.uk
- waterpurification.co.uk
Simply the best
The engineer was helpful, very knowledgeable and generally had a can do attitude. Nothing was too much trouble and he sorted out an issue that wasn't even booked in for the visit. I would not use any other company to provide my pure drinking water.
21 May 2025
Unprompted review
Reply from Water Purification
Thank you so much for your wonderful feedback! We're delighted to hear that our engineer provided such a positive experience — going above and beyond is exactly what we aim for. It’s great to know the issue was resolved efficiently, even though it wasn’t scheduled. Your trust and loyalty mean a lot to us, and we’re proud to be your go-to provider for pure drinking water. If there’s ever anything more we can do, please don’t hesitate to let us know!
Annual service
The engineer arrived bang on time and demonstrated in-depth knowledge and competency. He was friendly but professional. We have had the Water Purification system for many years now and would never wish to be without the delicious pure water we receive from it.
16 May 2025
Unprompted review
Reply from Water Purification
Thank you for your kind words and continued support! We're so pleased to hear the engineer’s punctuality, knowledge, and professionalism made a great impression. It's wonderful to know you've been enjoying the benefits of your Water Purification system for years — there's nothing quite like fresh, pure water! We're proud to be part of that experience and always here if you need us.
Great service
I have contacted this company multiple times over the last 3 years for different services and although above average pricing found they were well stocked, had quality products and parts so worth the money.
Clear communication and above all aiming to resolve any disputes to my satisfaction.
They are busy though and you may have to wait for them but they honour their appointments and it’s worth the wait.
Give them a try.
5 June 2025
Unprompted review
Reply from Water Purification
Thank you for your honest and generous review! We truly appreciate your continued support over the years. We're glad to hear that our quality products, clear communication, and commitment to resolving any issues have made a positive impression. While we do stay busy, it's great to know you feel the wait is worth it — we always strive to honour our appointments and deliver service that reflects our values. Thanks again for recommending us!
Highly recommend
From enquiry, to quote, to fitting, the service was outstanding. Warren knew exactly what he was doing and was very knowledgeable. He left everything very clean, you wouldn’t have known he had been there. The system worked perfectly first time and I am very pleased with it and would definitely recommend. Thank you!
4 June 2025
Unprompted review
Reply from Water Purification
Thank you so much for your fantastic feedback! We're thrilled to hear that your experience from start to finish was seamless and that Warren delivered outstanding service. It’s great to know everything was left spotless and that your system worked perfectly right away. Your recommendation means a lot to us — thank you again for choosing us!
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