Watches of Mayfair Reviews 1,550

Excellent customer service - knowledgeable people with a passion for watches. Got me the watch I wanted at a competitive price and shipped it to me for the next day. Everything was A1. Highly recommended.

Helpful staff. Prompt efficient service.
Kept up to date regarding delivery. Watch as described.

Quite simply a wonderful company to deal with. I bought two Grand Seiko watches from them and dealt with Matthew and Emma. The watches are authentically supplied to them by official Grand Seiko dealers and come complete with all packaging and stamped warranty card. If you have any doubt about their authenticity, please don’t. They are totally genuine.

Emma replies to e-mails promptly and is extremely helpful. Matthew fitted the bracelet, etc., and is a genuine watch enthusiast. He is extremely knowledgeable and very friendly.

I can’t speak highly enough of Watches of Mayfair. They offer a genuine dealer experience with a very generous discount. They are now my go to dealer for high end watches.

Enquired and then purchased a Breguet 5817 from WOM. Matt’s description of the watch as new and unused was spot on. Matt provided responses and information that was requested in a timely manner. I would look to recommend business with WOM as I would hope to do son the future.

I have been looking to purchase a classic elegant timepiece for a little while and during my search and due diligence i found the Watches of Mayfair business. After reviewing my options and consulting reviews of the business i duly placed an order for a Longines Elegant 41mm dia watch. I placed an order with Watches of Mayfair on Tuesday 17th June. The order was acknowledged very quickly via email and communications from Matthew at Watches of Mayfair. Further communications were received from Matthew over the next couple of days and on Friday 20th in the afternoon i took delivery of my new timepiece. I was very pleasantly astounded by the speed of delivery from Watches of Mayfair. The quality of the Longines Watch has exceeded my expectations and i look forward to wearing over the coming years.
I have no hesitation whatsoever in recommending Watches of Mayfair to anyone, their professional approach and customer service is exemplary. Anyone considering buying a luxury timepiece will not be disappointed entrusting Matthew and his team to supply you with your special timepiece.

Although all the communication with WOM was via WhatsApp,Matthew kept me informed every step of the way. Timepiece was sized for me prior to delivery. I requested a specific date for delivery and Matthew and their courier did not disappoint. On the whole a great experience and would not hesitate in recommending Watches of Mayfair and Matthew.

Excellent service and price. Watch arrived on the date agreed and was very securely packaged. Very pleased with my new watch

A totally professional approach. Communication was excellent throughout and what I really appreciated is that Matt always followed through on everything he'd written or said, without delay. When I wanted to collect the watch from him personally he ensured that was possible. When I was too excited by the product and lacked the confidence to wear it home on public transport he arranged tracked delivery to my house the next day! It duly arrived in the morning beautifully packaged. For 25 years I've relied on a local jeweller [and friend] for all high end purchases and this experience equalled that high standard in every way. I would happily recommend Watches of Mayfair.

Excellent service and communication!

The correspondence via WhatsApp was excellent with several enquiries regarding prices and delivery being responded to within a couple of hours. There was always a follow up message, but nothing that could be regarded as being pushy. The watch was heavily discounted (Grand Seiko) but came with a full factory warranty. The transaction was easy to complete and the watch arrived the following day. Would definitely recommend.

I found Watches for Mayfair online and having seen so many good reviews I thought I'd give them a try. I found their website excellent, almost too much choice really, lol. Placed my order on a Sunday. Response was quick and any questions were dealt with promptly and accuratly. I had to wait for a couple of days for my chosen watch to be sourced and as it was a bank holiday weekend, managed to go to their shop in west london to collect. Superb people, friendly, professional and just a joy to deal with. Would i recommend them; absoluetly. Am I happy with the watch I purchased and the price i paid; Very much so; will i be using this company again; without hesitation.

Same as always just perfect.

It was an easy and seamless experience, buying my Leica Camera from Watches of Mayfair. Also very swift shipping and no issues registering Leica Warranty. Emma was very helpful and knowledgeable.

Great service, competitive pricing and a happy customer.

Second time buying from Matt at Watches of Mayfair. Brilliant experience from start to finish. Good price, great communication and great service. Buy with confidence...

Great service.
Was unsure until I completed research as to whether the promise of genuine product and warranty would play out well and it did. No issues and no delays.

Excellent service, quality of product and value

Very professional experience to pick up the watch. I had paid for it in advance via Chrono24. But the collection process was excellent. No complaints.

After a month of researching and comparing options, I finally decided on the Omega Speedmaster Moonwatch Professional. Watches of Mayfair offered the most competitive price I could find, and my experience at their Mayfair boutique was excellent. The staff were knowledgeable and helpful, making the whole process smooth and enjoyable. Highly recommended for anyone in the market for a luxury timepiece.

I recently purchased a new TAG Monaco Calibre 11 from Watches of Mayfair and it was a great experience. A substantial saving, great communication from Emma and very fast delivery. I would not hesitate to recommend Watches of Mayfair as the service provided exceeded my expectations.