I'm very happy with my new watch! The best price possible, beautiful box, high quality and works like a charm. Package arrived fast, and the customer service is excellent! Highly recommend watches of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a watch with the website and after a search i done, i came to know with exactly same website setup 2 different companies is operating. How Come? One is this company and the other company's n... See more
Company replied
I ordered a watch 8 days ago. I haven't received any confirmation or shipping information. I have tried to contact them for several days via whatsapp and email but nobody has returned me calls. The... See more
Edited: I received my watch today via DHL post, very happy with the product. Got exactly what I saw on the website also satisfied with the way they comminicated regarding the parcel arrival details... See more
Company replied
Company details
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great online shop !
I'm very happy with my watch. Thank you for your patience dealing with me. See you again soon!
Quality watches, great prices
Received the 2 watches I ordered in time and in perfect condition. Really happy with the prompt responses for my enquiries as well. Thank you!
Great quality watch and very good purchase experience
So glad I bought Nixon Sentry Chrono watch, such an elegant and versatile watch. Delivery was really good with no delays. Reasonable price. Highly recommended. I will definitely buy from you again.
Package arrived fast
The best price possible,Package arrived fast, and the customer service is excellent! Highly recommend watches of Australia, will definitely purchase again. 5/5
Great online shopping experience
I'm very happy with my new watch! The best price possible, beautiful box, high quality and works like a charm. Package arrived fast, and the customer service is excellent! Highly recommend watches of Australia, will definitely purchase again. 5/5
Eric was very helpful and professional…
Eric was very helpful and professional with my inquiries. Shipping was on time and my order arrived in great condition, overall I am satisfied with my purchase.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY
- I suspect yiu buying counterfeit watches from overseas.
- I bought a fossil watch thinking it was genuine. I now know I was ripped off and the materials are cheap. Watch glass is scratched from one day wearing while watching movies and playing some computer games. I have never had a fossil watch scratch so easy. This is my second Fossil watch.
- when I questioned them they didn’t care.
- just spend the money extra an buy from a local shop.
** update since the below reply from watches of australia**
-my watch is faulty and confirmed by the a local jeweller. I have emailed, sent a message via whats app and message on their Facebook page. Only one message response reply via email.
- Their watches are parallel imported which is noted in fine print on their website and warranty is not linked to local distributors of the brand.
- watch was worn around the house watching a movie and playing a computer game. It was not an abused. It scratched with half a day or wearing.
- company has turned of Facebook reviews.
- can’t give it google reviews
Hopefully this indicates the type of company it is.

Reply from Watches of Australia
Fake
Purchased a Nixon watch in July
Seized by ABV as it is a counterfeit and they don’t have the authority to sell the trademark name. Tried to contact numerous times and they just ignore.
Beware do not buy anything as it comes from Dubai not Australia. Very disappointing fake watches. Have to forfeit the watch to ABV where they will destroy the item.
BEWARE DO NOT BUY

Reply from Watches of Australia
Maserati gold watch
Bought the Maserati watch for my husband and he loves it. Shipping was very fast and good customer service. Thank you

Reply from Watches of Australia
Purchased a guess watch
Purchased a guess watch, when I received it the watch wasn’t working! Tried emailing numerous times with no response!

Reply from Watches of Australia
Fast shipping to Australia ăn tô pô box…
Fast shipping to Australia ăn tô pô box the watch looks great good value for money A+ seller
10/10 experience
10/10 experience. I was skeptical at first but their customer service made me feel better and when I received my watch on time I was extremely impressed with the quality and everything!
Very quick delivery on my orders
Very quick delivery on my orders. Items as described with good quality. Highly recommend to purchase from watches of australia!
Reliable service
Clear communication, item as described and though sent from an international warehouse; prompt delivery and updates on shipping status. Good prices on previous season watches. Mine came with factory warranty
Had a smooth experience with Watches of…
Had a smooth experience with Watches of Australia and I am glad I purchased with them. They recommended couple of watches for me as a best-seller and I am satisfied with what I ended up ordering.
MK Mini Parker - Missing Lugs
I had just bought the MK Parker Mini watch for my wife as a present. She opened it today and we noticed that both the side link connectors (lugs) are missing.
I emailed and sent video and photos but didn't receive any response. I also send message via whatsapp but no response. With the two missing link connectors, the band comes off and the watch cannot be worn. I want Watches of Australia to fully refund, replacement watch or provide missing parts asap.

Reply from Watches of Australia
I recently placed an order on Watches…
I recently placed an order on Watches of Australia with the expectation of receiving my items within 2 to 10 days. Unfortunately, my experience has been far from satisfactory. Firstly, after placing the order, I discovered that only half of the products were shipped, and to make matters worse, this portion was coming all the way from the UAE. It has now been stuck in customs review for a month, causing significant delays.
One of the most frustrating aspects of this whole ordeal has been the abysmal customer service provided by Watches of australia. In order to receive even a single reply from them, I have had to send multiple emails, which is extremely inconvenient and time-consuming. It seems that they are not prioritizing their customers' concerns or addressing their issues promptly.
To add to the frustration, the other half of my order has never even been shipped. It's been a month now, and I'm left with half of my order stuck in customs and the other half missing in action. This level of poor service and lack of transparency is unacceptable.
I understand that delays and issues can occur during the shipping process, but the lack of communication and the failure to fulfill the complete order are major letdowns. As a customer, I expect transparency, efficient customer service, and timely delivery, none of which have been met by Watches ofaustralia.
I would strongly advise potential customers to exercise caution when considering placing an order with this website. The hassle, delays, and lack of communication make for an extremely frustrating and disappointing shopping experience. I regret choosing Watches of australia and will be looking for alternatives for my future purchases.

Reply from Watches of Australia
Terrible customer service
I ordered a watch 4 day's ago a diesel Mr daddy. The shipping address was incorrect on my google pay so I emailed these guys straight away to advise them of the actual address. I've heard absolutely nothing no response whatsoever that's 6 emails later a message on Facebook and whatsapp and nothing in return. The customer service seems non existent at this company 🙄

Reply from Watches of Australia
Suspicious!!
I ordered a watch with the website and after a search i done, i came to know with exactly same website setup 2 different companies is operating. How Come? One is this company and the other company's name is " The watches men & co." They are offering for a much better price than this company. They are 100% authentic as well. Two websites with the same setup but with different prices operating from New Zealand. Suspicious!! I emailed them and I contacted them for an explanation via WhatsApp but no response that's why I'm reviewing here. Looking for a proper explanation at least here.

Reply from Watches of Australia
Unreliable Service
Ordered on the 5th June, websites states 5-10 days to receive order- I STILL DONT HAVE IT. Emailed company they said it would be here before the weekend, that also didn’t happen. This was suppose to be a sentimental gift that’s now past the anniversary date and this watch now has no meaning to me for the purpose i got it for. Unhelpful wouldn’t purchase anything again.
Ps- write your sassy comment back i can’t wait to get a proper response

Reply from Watches of Australia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






