Ward Recycling Reviews 865

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional staff, including the drivers. People frequently mention the efficiency of the delivery and collection services, noting that orders arrive and are picked up as scheduled, with drivers often going the extra mile to place skips precisely where needed. However, some customers also noted issues with communication regarding delivery times and collection arrangements, leading to delays or unexpected charges. A few other people also felt that the pricing could be ambiguous, with additional costs not always clearly communicated. There were also isolated concerns regarding driver conduct.

What people talk about most

Service

Consumers find service to be positive, often highlighting great communication, reliability, and helpful... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the helpfulness and friendliness... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the friendly and helpful... See more

Price

Clients share ambiguous opinions on price. Many customers found the pricing competitive and reasonable,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent highly recommend. From the start being able to get an instant quote, and picking the day we wanted it delivered to having it collected. It was just all so easy. We will definitely be using W... See more

Rated 5 out of 5 stars

Amazing service from the get go, actually listened to me about what "I wanted" rather than just oh I'll put it where I fancy Driver was in his 1st week with wards but excelled in his job. Would hig... See more

Rated 5 out of 5 stars

Ward Recycling (skips) are local to me at Ilkeston, Derbys. Always used Ward, reliable, honest and they actually do what they say they will do. How refreshing is that !!! Thanks you Ward Recycling... See more

Rated 5 out of 5 stars

I ordered a 5yd skip online with no issues at all, was informed when my skip would be delivered and the driver even rang on the day to say he was on the way with my skip.he placed it exactly where I n... See more


Company details

  1. Waste Management Service
  2. Garbage Collection Service
  3. Salvage Yard

Information provided by various external sources

Ward Recycling offer complete waste management solutions ensuring minimal waste to landfill. Call our Professional Services team on 0345 337 0000 today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

865 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Extremely easy booking online, the skip was delivered and collected by two very pleasant drivers, no issues, would highly recommend.

2 May 2026
Rated 5 out of 5 stars

Excellent highly recommend

Excellent highly recommend. From the start being able to get an instant quote, and picking the day we wanted it delivered to having it collected. It was just all so easy. We will definitely be using Ward again.

26 April 2026
Rated 5 out of 5 stars

Cookie & Dan came to Derby Market Hall…

Cookie & Dan came to Derby Market Hall today & delivered an exceptional & thorough service for our team today. They were patient with us, helping us to support their service further & their time & good customer service was some of the best we've received. An asset to the company.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from the get go

Amazing service from the get go, actually listened to me about what "I wanted" rather than just oh I'll put it where I fancy

Driver was in his 1st week with wards but excelled in his job. Would highly recommend, not a bad price compared to others which wouldn't even consider trying to place a skip ... Well done wards AGAIN

20 April 2026
Rated 5 out of 5 stars

Great service all round.

I ordered a 5yd skip online with no issues at all, was informed when my skip would be delivered and the driver even rang on the day to say he was on the way with my skip.he placed it exactly where I needed it with no fuss, it was collected 7days later as agreed . Can honestly say I'm delighted with every aspect of dealing with ward skip hire.competitive priced and delivered and collected on agreed dates. A great company to deal with.

12 April 2026
Rated 5 out of 5 stars

Would absolutely order another skip…

Would absolutely order another skip from Ward. The price was very competitive, the access to customer service was excellent, very pleased. I did contact many other skip providers prior to contacting Ward. I would have no hesitation in using Ward again based upon my recent experience!

9 April 2026
Rated 5 out of 5 stars

Brilliant Service

Great service.
The driver was very helpful and put the skip exactly where I asked.
I would definitely recommend your company to anyone I know.
Thanks.

20 April 2026

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