VSM pharmacy Reviews 

635
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. People repeatedly emphasize that the staff are exceptionally friendly, attentive, and welcoming during every single visit. Visitors note that scheduling appointments online or over the phone is remarkably easy, and medical services are delivered promptly without long waiting times. Though some customers returned for subsequent medical procedures, reviewers strongly highlighted the swift and professional care provided by the team. Reviewers appreciate the thorough explanations given during treatments, which effectively put nervous individuals completely at ease throughout the entire process. Consumers consistently express high satisfaction with the overall results and state they would happily return for any future healthcare needs.

What people talk about most

Service

Users describe positive interactions with service, highlighting the friendly and professional staff who make... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently highlighting prompt and... See more

Booking process

Reviewers express great satisfaction with the booking process, frequently highlighting how easy and efficient... See more

User experience

Customers shared positive experiences regarding user experience, highlighting friendly staff and informative... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited today for an ear micro-suctioning procedure after suffering various ear problems. Jirina fully explained how the procedure would be done & what to expect. The results after were amazing & alth... See more

Rated 5 out of 5 stars

This was my first experience using VSM pharmacy Frimley Road. I had an appointment at 0930 for a vaccination. The pharmacy was already busy but I was greeted warmly. In short the staff were friendly a... See more

Rated 5 out of 5 stars

Thank you so much to VSM Pharmacy, Jarina, and the entire staff for the excellent service. I truly appreciate the care and professionalism shown during my visit. I’ve been a customer for many... See more

Rated 5 out of 5 stars

Went for an appointment for ear wax removal which required a follow-up appointment. Both ladies I saw were very friendly and professional. Only a small pharmacy, but a good experience. Would certainly... See more


Company details

  1. Pharmacy

Written by the company

VSM pharmacy is a local pharmacy in Camberley, Surrey. Our dedicated team is committed to delivering outstanding services to the community.


Contact info

4.9

Excellent

TrustScore 5 out of 5

635 reviews

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No recent history of asking for reviews

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4.9

All reviews

(635)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Always treated well at VSM

I have an ongoing problem with my ears. This is either my third or fourth trip to VSM for treatment.Each time I have been treated promptly, professionally and successfully. I will certainly go back to them when I need further treatment.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

It was so easy to get an appointment, I was seen promptly on arrival. The lady who treated me with microsuction was very professional, kind and helpful and kept me informed throughout the process. I would highly recommend this pharmacy.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Large Serbaceous wart

Very impressed with the service I received at VSM . I went to have cryotherapy on my to large Sebaceous
Wart on the very top of my leg that was hanging off and keeps getting caught in my underwear or when pulled my trousers up. The process was so smooth had consultation and the wart was treated all in the same session.
Fingers crossed it will now fall off which can take up to 4 weeks. If not I will return for another round of cryotherapy. Staff was very attentive and helpful and talked the process through step by step. Prices very reasonable. I would definitely recommend VSM. Thank you for a seamless service

20 June 2026
Unprompted review
Rated 5 out of 5 stars

This is a first class service

This is a first class service. Very efficient, great communication and very clear explanation of the procedure to have a small blemish removed from my leg .
Strongly recommend to anyone requiring any of the services offered.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Very happy indeed with my appointment.

Very happy indeed with my appointment today to unblock my ears with micro-suction.
I only made the appoint yesterday after using a proprietary ear wax softener for several days.
My appoint was at 09.00, which I chose. It started on time, and I was attended to by a lovely lady who asked me several questions before deeming I was suitable for the procedure. I then signed an agreement on a PDA after she had explained what would happen.
She took photographs of my inner ear including what she could see of the ear drum, then used a very thin suction tube to gently suck out the wax. She then showed me pictures of the insides of my ears again, which were clear.
The whole process took less than 15 minutes, was totally painless, but I have to be honest it was quite loud, but she had warned about this and demonstrated the noise, before she began.
The consultation ended with her giving good advice on ear care, and I left very satisfied with the results.
I will certainly use this service again, should I need to and have already recommended them to a family member who will be using VSM Pharmacy in the near future.
Thank you for a swift and excellent service.

15 June 2026
Unprompted review

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