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VSM pharmacy Reviews 

636
•
TrustScore 5 out of 5

4.9

Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. People repeatedly emphasize that the staff are exceptionally friendly, attentive, and welcoming during every single visit. Visitors note that scheduling appointments online or over the phone is remarkably easy, and medical services are delivered promptly without long waiting times. Though some customers returned for subsequent medical procedures, reviewers strongly highlighted the swift and professional care provided by the team. Reviewers appreciate the thorough explanations given during treatments, which effectively put nervous individuals completely at ease throughout the entire process. Consumers consistently express high satisfaction with the overall results and state they would happily return for any future healthcare needs.

What people talk about most

Service

Users describe positive interactions with service, highlighting the friendly and professional staff who make... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently highlighting prompt and... See more

Booking process

Reviewers express great satisfaction with the booking process, frequently highlighting how easy and efficient... See more

User experience

Customers shared positive experiences regarding user experience, highlighting friendly staff and informative... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited today for an ear micro-suctioning procedure after suffering various ear problems. Jirina fully explained how the procedure would be done & what to expect. The results after were amazing & alth... See more

Rated 5 out of 5 stars

This was my first experience using VSM pharmacy Frimley Road. I had an appointment at 0930 for a vaccination. The pharmacy was already busy but I was greeted warmly. In short the staff were friendly a... See more

Rated 5 out of 5 stars

Thank you so much to VSM Pharmacy, Jarina, and the entire staff for the excellent service. I truly appreciate the care and professionalism shown during my visit. I’ve been a customer for many... See more

Rated 5 out of 5 stars

Went for an appointment for ear wax removal which required a follow-up appointment. Both ladies I saw were very friendly and professional. Only a small pharmacy, but a good experience. Would certainly... See more

Company details

  1. Pharmacy

Written by the company

VSM pharmacy is a local pharmacy in Camberley, Surrey. Our dedicated team is committed to delivering outstanding services to the community.

Contact info

4.9

Excellent

TrustScore 5 out of 5

636 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(636)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Kids cryotherapy

We had a couple of cryotherapy appointments here for my 6 year old’s verruca. He found it very distressing but Nicky was so patient and kind. She was great at putting him at ease and managed to get it done even with him wriggling about.
Thank you Nicky ⭐️

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Very positive experience with Jirina

Very positive experience with Jirina. She was informative, professional and skilled. The whole wax removal was quick and she gave excellent follow up advice. It felt so good to be able to hear again!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Ear wax removal

The lady who treated me was very professional and explained the procedure to me thoroughly before the treatment and did an excellent job.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Mounjaro or Bust

My appointment was with Jirina Thielens. She was very knowledgeable and answered all my many questions, as well as showing me in depth how to use the hardware. Very friendly, very good visit.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick and friendly service

I visited VMS today and had two moles removed. Quick friendly and professional service. Explained the process and how to manage the after care. I will go back in 4 weeks to have a follow up.

13 March 2026
Unprompted review

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