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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and caring approach, highlighting their knowledge and ability to explain procedures clearly. The service is frequently described as excellent, efficient, and quick, with many appreciating the painless and effective treatment received. People also find the booking process very easy, often securing appointments quickly and experiencing a smooth overall user journey. Reviewers are particularly satisfied with the product, noting significant relief and improved hearing after their visits. The overall user experience is consistently positive, with many customers expressing their intention to return and recommend the company to others.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the friendly, professional,... See more

Booking process

Users describe positive interactions with the booking process, highlighting its ease and efficiency. Many... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, quick, and painless.... See more

Product

Reviewers express high satisfaction with the product, particularly highlighting the immediate relief and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My hearing in one ear stopped suddenly and that was a day before the weekend! Called at 9am - seen at 1pm, and hearing painlessly restored very quickly. Definitely recommend for a service that is so p... See more

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulte... See more


Company details

  1. Hearing Aid Store
  2. Deaf Service
  3. Hearing Aid Repair Service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info


4.9

Excellent

TrustScore 5 out of 5

788 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My hearing in one ear stopped suddenly…

My hearing in one ear stopped suddenly and that was a day before the weekend! Called at 9am - seen at 1pm, and hearing painlessly restored very quickly. Definitely recommend for a service that is so personal and important. Sudden loss of hearing is very debilitating and the Hear4U staff have skill, sympathy and professionalism.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

The Hearing Professionals

A friendly and very professional service.
My visit was for ear wax removal which was carried out with care and a very high level of expertise.
I was so impressed with the quality of service and knowledge that I have booked a full hearing test.
This is definitely a hearing professional that I am confident will provide the care that my hearing requires.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book appointment on line

Easy to book appointment on line. Local to me car park nearby. Friendly greeting from receptionist - hot drink offered.
Audiologist on time. Very professional.
Thorough examination of ear wax problem and hearing loss Treated wax and discussed options going forward with me.
Very helpful appointment.
Highly recommended

6 May 2026
Unprompted review
Rated 4 out of 5 stars

Very convenient

I've been using this company for a few years now for getting my ears unblocked, after my GP withdrew funding. Even though funding has since been restored, it's much quicker & more convenient to use Hear4U, rather than endure weeks of struggling to hear whilst the NHS process you. The service is very good & all my treatments have been successful, save for once, when one ear wasn't properly cleared. However, the problem was resolved with a return visit without further expense.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

The lady was very professional in…

The lady was very professional in explaining what she was doing. Had me at ease when doing the procedure an making sure I was ok. I have no doubt if I need ear wax removal I will be going back, service I received was impeccable

29 April 2026
Unprompted review
Rated 5 out of 5 stars

It’s visit

Although it was uncomfortable it was worth it. The guy was very nice and patient with me. I will be back again .

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Ear wax removal

The receptionist was very welcoming on our early arrival.
The lady who removed my ear wax was very punctual, polite and efficient at her job.
Overall very good service.
Thankyou very much.
Paul Rangecroft

17 April 2026
Unprompted review
Rated 5 out of 5 stars

From making an appointment to arriving…

From making an appointment to arriving at the reception was a breeze. The receptionist was efficient and friendly. I had my ears syringed by the clinician who was very informative and helpful. I also had a free hearing test. Overall my experience was excellent.
Thank you.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

A five star customer experience!

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulted in a prompt call back and an appointment the next day. Staff were friendly, professional and caring. Treatment was carried out efficiently and remedied my condition. All in all, this clinic offers a five star customer/ patient care experience which I would highly recommend. Many thanks.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

My 3rd visit for ear wax removal

My 3rd visit for ear wax removal and every time everyone is very friendly and professional, would highly recommend them every time.

13 April 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Dad's appointment

Very professional,friendly and caring staff. Clean and comfortable surroundings. Would recommend them to friends and family.

17 March 2026
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review!
Please contact us regarding your review
Kind regards,
The Hear4U Team

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