If customer service were an Olympic sport, Kerry-Lee would be bringing home the gold! From the moment we spoke, she turned what could have been a boring tariff conversation into something that felt... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a lovely experience! We changed the service provider on our ICS charger to Voltshare last week. It really wasn't that easy for all kinds of reasons (not relating to voltshare): Kerri-Lee was grea... See more
Company replied
Voltshare have to been one of the best companies we have ever dealt with, the customer care is superb. Our guests have found the process of charging very easy, no hiccups. As we installed the uni... See more
Company replied
Voltshare very helpful, for our small hospitality business they were able to install 3 22kw chargers under the energy savings trusts grant scheme. They guided us through the application and the charge... See more
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Company details
Written by the company
VoltShare are an Electric Vehicle (EV) charging network, working with destination businesses and venues to create EV-friendly escapes and communities. An all-in-one, fully-integrated EV charging solution ensures businesses can provide Pay-as-you-go EV charging services that generates revenue and without any costly subscription fees. Visit us www.voltshare.co.uk to supercharge your venue today!
Contact info
1 Elmfield Park, BR1 1LU, Bromley, United Kingdom
- 0808 303 0629
- info@voltshare.co.uk
- voltshare.co.uk
4.8
Excellent
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Kerry-Lee a true hero
Kerry-Lee a true hero, an extremely knowledgeable and helpful person who made the whole experience a breeze
16 February 2026
Unprompted review
Reply from voltshare
Fred, thank you so much for taking the time to leave such a lovely review, it really does mean the world to us! 😊
I've genuinely loved every minute of getting you set up and being on hand for any questions along the way. That's exactly the kind of experience we we strive to provide!
We're with you every step of the way on your EV journey!
Kerri-Lee (Customer Success Specialist)
Voltshare deserves a gold star
Voltshare is a really impressive business. Everybody I have dealt with at every stage of the on-boarding process has been charming, polite, very human, totally professional and committed, from initial enquiry through to installation and operation. They are genuinely interested in the success of their service to the customer and appear to take responsibility for ensuring that any requirements and requests are satisfied. They promptly answer calls and messages and bring a personal touch to all communication with customers. It is a pleasure to deal with the Voltshare team and I would strongly commend them to anyone considering getting an EV charger which they want to allow guests or clients to pay to use.
11 February 2026
Unprompted review
Reply from voltshare
Thank you so much for your wonderful review and very kind words.
We’re truly delighted to hear that you found every stage of the process, from enquiry to installation, to be professional, responsive, and personable. Our team always strives to make things as smooth and positive as possible for our customers, so your feedback really means a lot to us.
Thank you for your glowing recommendation, it’s greatly appreciated!😊
Kerri-Lee (Customer Success Specialist)
friendly, professional, and genuinely helpful
friendly, professional, and genuinely helpful. It’s refreshing to deal with a team that truly cares about their customers and delivers exactly what they promise. I wouldn’t hesitate to recommend them. Kerri is awesome!
12 February 2026
Unprompted review
Reply from voltshare
Thank you so much for such a fantastic review!
I’ve passed your lovely words on to the rest of the team. We’re all absolutely delighted that you found us friendly, professional, and genuinely helpful (that’s exactly what we aim for!).
Thank you for the recommendation, and my wee personal shout‑out too! You’ve made my day! 😊
Kerri-Lee (Customer Success Specialist)
Kerri-Lee guided us through the first…
Kerri-Lee guided us through the first steps of using our newly-installed EV charger with courtesy and competence. We feel that we are in safe hands with Voltshare.
10 February 2026
Unprompted review
Reply from voltshare
Thank you so much for leaving such a fabulous review!
It was an absolute pleasure guiding you through the charging process and helping you feel confident with it. I’m so delighted to hear you feel in safe hands with us. We’ll be right here continuing to support you throughout your EV journey!😊
Kerri-Lee (Customer Success Specialist)
Kerri-Lee, what a delight!
Kerri-Lee is a wonderful ambassador for Voltshare! From the outset this congenial, helpful and professional lady made my experience in setting up our company's account a pleasure. She explained every step I had to take in a manner I easily understood and with good humour. She is a credit to her company and clearly enjoys her work and interaction with customers. Thank you, Kerri-Lee.
20 January 2026
Unprompted review
Reply from voltshare
Thank you so much for your fantastic review! Wow, your find words really made my day!
We always aim to deliver excellent customer service with a personal touch, making sure our customers feel supported every step of the way. I’m so delighted to hear that came across!
It was such a pleasure helping you get everything set up and I’m so glad my explanations made sense.
Always here to assist you on your EV journey!
Kerri-Lee (Customer Success Specialist)
I’ve had a fantastic experience with…
I’ve had a fantastic experience with the team at Voltshare from start to finish. The customer service they provide is second to none. Every time I’ve called, Kerri-Lee has been so lovely to chat with and always makes it feel personal.
I’ll definitely keep using Voltshare whenever I can. Keep up the amazing work!
16 January 2026
Unprompted review
Reply from voltshare
Thank you so much for your wonderful feedback, it truly means a lot! It’s been such a pleasure chatting with you and helping along the way. We’re so glad to hear you’ve had a great experience with voltshare.
We really appreciate your support and look forward to continuing to assist you whenever you need us.
Kerri-Lee (Customer Success Specialist)
We have 8 VoltShare chargers at Tapnell…
We have 8 VoltShare chargers at Tapnell Farm and couldn't recommend more. Great product, great revenue stream, great customer service. An ace addition and great partner
9 January 2026
Unprompted review
Reply from voltshare
Thank you so much for the fantastic review!
We’re delighted to hear that the chargers have been such a great addition and revenue stream for Tapnell Farm, that’s exactly the kind of result we strive for with all our customers.
We truly appreciate your recommendation, it means a lot to us. 😊
Here’s to many more years of partnership ahead!
Kerri-Lee (Customer Success Specialist)
First Class Company
The team at Voltshare are always a pleasure to deal with and have outstanding attention to detail. Since day one Kerri-Lee's delightful demeaner makes every interaction pleasant and productive. Voltshare is a first class company that I look forward to partnering with for many years to come!
1 January 2026
Unprompted review
Reply from voltshare
Thank you so much for your lovely review!
Providing great customer service is at the heart of everything we do here at voltshare, so your feedback really means a lot. You’re far too kind, I always really enjoy our chats, and it’s an absolute pleasure working with you! 😊
Kerri-Lee (Customer Success Specialist)
Just sucks
Didnt get called back for remote survey prior to funding running out after being in contact for ages, complete waste of time and iv missed an opportunity because of them.
11 December 2025
Unprompted review
Reply from voltshare
Hi Ross,
Thank you for taking the time to share your feedback.
We are sorry that this experience did not meet your expectations. We would like to provide some factual context for readers, as the timeline of this project involved extended periods where we were unable to progress due to missing information and difficulty making contact with you.
Following our initial engagement in September, we issued a remote site survey straight afterwards. Completion of this survey and subsequent site contact were required before installers could proceed. Unfortunately, there were multiple periods of non-response, including several weeks where both our team and our local installation partners were unable to reach you.
When an originally assigned installer later became unavailable, we proactively reassigned the project and kept you informed. However, further delays occurred due to continued difficulty establishing contact, including during the period when you advised you had been away.
By the time contact was reestablished, the original EST grant funding had been fully allocated. We communicated this promptly and advised on alternative funding options that remained available.
We always aim to act transparently and progress projects as efficiently as possible, and we regret that this opportunity did not ultimately proceed. If you would like to discuss this further, we remain open to doing so via direct contact.
Kind regards,
Sheng
VoltShare Ltd
Excellent service!
What a lovely experience! We changed the service provider on our ICS charger to Voltshare last week. It really wasn't that easy for all kinds of reasons (not relating to voltshare): Kerri-Lee was great, 'virtually' holding our hands through the whole process, nothing was too much trouble. She is a truly proactive person, which makes everything so much easier, and charming to boot! Thanks Kerry-Lee!
5 December 2025
Unprompted review
Reply from voltshare
Thank you so much for your wonderful review! 😊
There were definitely a few bumps along the road getting your EV charger transferred over to our platform, but it was an absolute pleasure helping and supporting you through it all. I’m so glad we got everything sorted!
Thank you for the lovely compliments , they made my day!
Always here to support you on your EV journey, with us!
Kerri-Lee (Customer Success Specialist)
Thank you - Great customer service, easy to pick up the phone and talk to a friendly human and nothing is too much trouble.
Great customer service from Kerri-Lee and technical expertise within the wider team. We've now installed 5x Voltshare EV chargers to date at different properties and they have also taken over the management of Garo ev chargers we already had setup with Monta previously [who were a nightmare to deal with]. There have been a few complications along the way with taking over the existing chargers/ load monitoring needs for new installs / undercurrent on elec supply etc but none has been Voltshare's fault and they have been helpful and supportive at every step of the way to help get the installs up and running. Their customer portal is straightforward to use and we've been receiving positive feedback from users. Would highly recommend. Thank you.
10 December 2025
Unprompted review
Reply from voltshare
Thank you so much for your wonderful review! 😊
It’s been an absolute pleasure working with you across your sites and supporting the installation and setup of your voltshare chargers, as well as taking over the existing GARO units.
At voltshare, we always aim to make things as smooth and supportive as possible, even when complications arise, so it’s great to know that came across. Hearing that both you and your users are finding the portal straightforward and effective truly makes our day.
Thank you for the recommendation, it means a lot to the whole team.
Kerri-Lee (Customer Success Specialist)
The EV Hero We All Need
If customer service were an Olympic sport, Kerry-Lee would be bringing home the gold! From the moment we spoke, she turned what could have been a boring tariff conversation into something that felt like chatting with an old friend (who also happens to know everything about EV charging).
She didn’t just solve my issue—she solved it with style, grace, and enough good vibes to power a small fleet of electric cars. Honestly, if VoltShare ever launches a “Customer Success Hall of Fame,” Kerry-Lee deserves her own wing.
In short: Kerry-Lee is the reason Trustpilot needs a sixth star. VoltShare, give this legend a raise before Tesla poaches her!
5 December 2025
Unprompted review
Reply from voltshare
Thank you so much for your fantastic review, I’m genuinely touched by all the kind things you said. 😊
At voltshare, customer service is truly at the heart of everything we do, and as the Customer Success Specialist, I’m thrilled to play a part in delivering that experience.
I’m so happy to hear you enjoyed our chat and that I managed to make a tariff conversation a bit more exciting! I really value adding a personal touch to every interaction, it’s something I genuinely enjoy and it’s wonderful to know that came across and left such a great impression.
Kerri-Lee (Customer Success Specialist)
Kerri-Lee was a pleasure to deal with
Kerri-Lee was a pleasure to deal with. Professional, good humoured and knowledgeable. An asset to the company.
4 December 2025
Unprompted review
Reply from voltshare
Thank you so much for your amazing review! 😊
It was an absolute pleasure assisting you, and I truly appreciate your kind words. I always aim to bring a professional yet friendly and positive approach to every interaction, so it’s wonderful to hear that came through.
Kerri-Lee (Customer Success Specialist)
Amazing Team
The team at Voltshare are professional, friendly and I always feel confident in my dealings with them.
Kerri-Lee in particular is a joy to deal with, she always leaves me with a smile on my face. Nothing is ever a problem for her, she is an asset to the company
5 December 2025
Unprompted review
Reply from voltshare
Thank you so much for your wonderful review! 😊
It’s fantastic to hear that you’ve found the voltshare team to be professional, friendly, and easy to work with. We truly take great pride in providing a reliable and positive experience for everyone.
As the Customer Success Specialist, I always aim to bring a personal touch to my role, adding a bit of my personality and doing my utmost to assist wherever I can. I’m genuinely thankful to know that this approach has made a difference in your experience with us.
It’s always a pleasure supporting you, and I’m so glad our conversations leave you smiling.
Kerri-Lee (Customer Success Specialist)
Truly rock star service
Truly rock star service. Second occasion in just two years and hundreds of guest charges that I’ve needed to contact the customer success team. Kerry-Lee thinks like an owner, she walked me through the steps I needed to get us back up and running in no time.
14 November 2025
Unprompted review
Reply from voltshare
Thank you so much for your kind words, that really means a lot! 😊
It was an absolute pleasure helping you get everything back up and running. We always aim to provide the kind of support we’d hope to receive ourselves, so I’m thrilled to know my assistance made a difference.
Kerri-Lee (Customer Success Specialist)
The Best Customer Service
From purchase, through installation to the end user experience and host management via the app I have had 5* service from Kerri-Lee at Voltshare.
I have rarely come across such pro-active and responsive customer service and my electrician was impressed with the quality of the product, ease of install and technical support. Thanks so much Kerri-Lee!
14 November 2025
Unprompted review
Reply from voltshare
Thank you so much for your lovely review, your feedback honestly made my day! 😊
It’s been an absolute pleasure supporting you from the very start, and I’m thrilled to hear that both you and your electrician were impressed with the installation and product quality.
At voltshare, we take pride in making the whole experience from purchase to use, as smooth and enjoyable as possible, so it’s wonderful to know that came through.
Kerri-Lee (Customer Success Specialist)
Guests find charging easy with Voltshare.
We installed a Voltshare EV charger at our self catering holiday let in the Lake District in October 2024 on the recommendation for our letting agent. While use was initially very low, we have seen a substantial increase over 2025. Guests have not reported any issues with getting it to work, and billing has been very straight forward. To what extent it has increased booking is hard to know, but it must be helpful and after some initial doubts, I'm pleased we got it done and chose Voltshare. They have been very efficient, easy to access, and provide an excellent app making keeping track of payments effortless.
4 November 2025
Unprompted review
Reply from voltshare
Thank you for sharing your experience! At voltshare, we aim to provide chargers that are easy to use, supported by a reliable payment system and an intuitive app that makes billing and payment tracking effortless. We’re delighted that you chose voltshare and even pleased to hear that you feel we’ve achieved our goals. Our support team is always on hand if you ever need anything, and we’ll continue striving to deliver the efficient service you can rely on.
Kerri-Lee (Customer Success Specialist)
Superb company to deal with...highly recommend.
Voltshare have to been one of the best companies we have ever dealt with, the customer care is superb.
Our guests have found the process of charging very easy, no hiccups.
As we installed the unit ourselves we contacted them several times needing information and they were extremely helpful every time. We had the connection done by a local electrician instead of one of the approved installers which saved us alot of money...even without getting the grant.
Highly recommend Voltshare.
3 February 2025
Unprompted review
Reply from voltshare
Thank you so much for your amazing review!
We’re thrilled to hear that you’ve had such a positive experience with us and our customer care team were able to assist you effectively. It’s fantastic to know that your guests are finding the charging process easy and hassle-free, which is what we aim for. We truly appreciate your recommendation and are here to help whenever you need us in the future.
Kerri-Lee (Customer Success Specialist)
Brilliant company with fantastic folk!
We had such a wonderful experience with Voltshare! From the moment we first contacted them, the team was friendly, attentive, knowledgeable and genuinely eager to help. They really took the time to understand our needs and meet them.
What impressed us most was how quickly they responded and how proactive they were in keeping us updated. It’s so refreshing to see a business that truly values its customers and goes above and beyond to make sure you’re satisfied.
We honestly can’t recommend them highly enough — if you’re looking for a company that combines professionalism with a genuinely caring attitude, look no further! Our sincere thanks to Kerri-Lee and the team at Voltshare.
6 October 2025
Unprompted review
Reply from voltshare
Thank you so much for your amazing review!
I’ve shared your kind words with the rest of the team, and they were absolutely delighted to hear them. We always strive to provide a professional service while keeping a personal and caring approach, so it’s really rewarding to know this came through and was appreciated.
We’re so pleased you had such a positive experience with us, and that you would highly recommend us. It’s feedback like this that keeps us motivated to continue giving our best!
Looking forward to continuing the support throughout your EV journey with us!
Kerri-Lee (Customer Success Specialist)
Brilliant service
We decided to install a charger as our holiday lets are in a rural area with the closest large supermarket and public chargers some distance away. Also we had noticed that the advertising platforms we use increasingly have the availability of an EV charger as a filter on searches and few holiday lets in our area have an EV charger. The subject of EV chargers have been discussed on holiday let owner social media and noticed that Voltshare was highlighted as beings a great company to deal with. From our first enquiry to Voltshare through to installation the process was seamless and completed within 6 weeks. Customer service is first class, responsive and having the ability to easily contact them and speak to someone who has been involved since the begining of the project is great and a breath of fresh air in comparison to the usual customer service experience we are used to these days. Our charger went live at the end of June which meant most of our summer and autumn bookings had been made by guests who did not necessarily have an EV. However the couple of remaining weeks have been booked by guests looking for an EV at their holiday rental. Our first guests to use it loved the convenience of being able to plug in at the cottage. In fact they mentioned it in the 5* review they gave us on Airbnb. It is early days but am confident having the charger here will help secure more booking
28 June 2025
Unprompted review
Reply from voltshare
Thank you so much for your wonderful review! We really appreciate you taking the time to share your experience!
It’s fantastic to hear that everything from your first enquiry right through to installation felt seamless, and that our customer service team made things easy for you. We always aim to provide excellent service and ongoing support, so it’s great to know we delivered on that promise.
We’re so pleased to hear your guests are already enjoying the convenience of having an EV charger on site, that’s exactly the kind of positive impact we love seeing.
Kerri-Lee (Customer Success Specialist)
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