Did you really think we your early backers will forget about your scam ? Backed in 2018 order 17988 never got it 7 years later still the same situation. STAY AWAY FROM THIS SCAMMERS !
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See what reviewers are saying
Ordered in 2018 and still waiting for my wallet now 7 full years later. From the Indiegogo backer email (Aug 2018): 1 Cardholder-Indiegogo Special Estimated delivery: August 2018 ★ Pre-... See more
Bought in May 2018... still no wallet... soooooo disappointed and frustrated.... Comprado en 2018....y todavía sin cartera....muy decepcionada y frustrada... Acheté en 2018 ... et toujours s... See more
Company replied
Non fatevi ingannare, più sotto potete leggere il mio messaggio su Indiegogo.... ho lasciato il mio contributo più di tre anni fa e, come migliaia di altri “contributori”, ad oggi non... See more
Company replied
Company details
Information provided by various external sources
Volterman Smart Wallet is the World’s most powerful wallet with 5 smart functions: Built-in Powerbank, Distance Alarm, GPS Tracking, WiFi Hotspot, Camera.
Contact info
Sunset Lake Road 2035, 19702, Newark, United Kingdom
- volterman.com
1.1
Bad
284 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Scam
It's been been more than 3 years and haven't received it yet. Waste of money and lost confidence in crowd fundings.
30 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Subi, your review is highly appreciated. Regarding the delays, we sincerely apologize and promise to work more effectively. We do admit that such crowdfunding campaigns have delays due to the lack of experience of the campaigners with mass production and shipping. However, we have a goal to give maximum speed to the process and fulfill all the rest of our contributions. We are sure that we will make it come true due to the hard work and willingness of our whole team. Please believe your perks will be shipped as promised. We will happily share more details if you contact us via wow@volterman.com. Thank you!
Volterman is a Scam
In September 2017, I made the mistake of trusting Indiegogo and ordering a Volteman wallet and passport cover. Over three years later, I have received nothing. Each year I have emailed Volterman askinf when I could get delivery. 18 months ago they said my order was in the third batch and they had started delivery but couldn’t guarantee a delivery date. Recently a similar message. There have been delays and a delivery date can’t be guaranteed. Over three years later, Volterman you are a joke. Indiegogo is not much better. I complained to them. They are aware of the issues but have allowed Volterman to stay on their platform. I will never buy from Indiegogo again. Don’t believe you will ever receive anything if you purchase anything from Indiegogo. Volterman is a scam. Don’t waste your money.
30 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Rob, we are glad to receive a review from you. It՛s too sad to hear you think this way. We completely understand that the reason for such an opinion is the delay․ However, once making a contribution to any campaign on the Indiegogo platform, it notifies you about possible delays, obstacles the campaigner may encounter because of the lack of experience in mass production. True, that we also faced many difficulties on our path, however, we've already managed to get out of that situation and shipped thousands of perks to our backers and we move forward, keep on fulfilling the rest of the contributions. Dear Rob, you are always welcome to contact us via wow@volterman.com and our Support team will happily answer all of your questions. Thanks!
Still waiting over 2 1/2 years
Originally brought this for my husbands 40th over 2 and a half years ago. Still nothing. Upon enquiring keep getting told it will arrive, maybe I’ll have it for his 50th!
30 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Laura, we are glad to receive a review from you. Please accept our apologies for the delays. We appreciate your contribution to our campaign and do our best so as not to let you down. We understand that such delays are unpleasant and we work hard to produce and ship the perks in a shorter timeframe. Thus, please, be sure that soon you will have your Volterman product for your husband as other backers did. Taking into account the overall ongoing processes, we ensure he will get his present much more earlier than mentioned! In case of any questions contact us via wow@volterman.com and we will happily answer them. Thanks!
Reply from VoltermanSmartWallet
Hi Dawid, thank you for leaving a review. We feel sorry for keeping you wait this long. Of course, we understand your point and realize that the delays are not acceptable. Thus our team has developed useful options to accelerate both the production and shipping processes. We make every effort to ship as many perks as possible and satisfy our backers both with the product and with the service. We hope to regain your trust.
Dear Dawid, we will happily assist you at any time, thus you can freely contact us via wow@volterman.com. Regards.
I ordered 3 years ago and still don’t…
I ordered 3 years ago and still don’t have one. Do NOT buy this! It is a scam.
30 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi,
Let me thank you for sharing your review. We are sorry for the delays and we understand that these delays are not pleasant at all, however having some challenges, in the beginning, prevented us from following our planned plan. We are always grateful to our backers for helping to bring this idea to life and, believe me, we do our best to make our backers happy because it is essential for us.
Noting that we have already shipped thousands of perks to our backers, we assure you that we will do our best to provide your perk in a short time. If necessary, always be sure that our Customer Support department will always be happy to support you so you can contact us via wow@volterman.com.
Regards.
It’s been 3 years and nothing yet but…
It’s been 3 years and nothing yet but excuses.
30 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Jake, thank you for posting a review.
Please accept our sincere apologies for all these delays. We feel sorry for keeping you wait long. However, we do not stop working and producing our wallets. Challenges didn't stop us to move forward and ship many contributions. Yet we continue to increase the number. We aim to fulfill the rest at the earliest convenience and satisfy all our backers. Thus you will also receive your contribution. Dear Jake, we appreciate your trust and support over this time and will happily assist you via wow@volterman.com. Thanks!
Scam
It has been 3 years now and nothing received nor any refund by Volterman or indiegogo
30 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Niko, your review is highly appreciated. We completely understand your point and apologize for the delays and inconveniences caused. Regarding the refund, please be aware that your contribution has been invested in the production process. We continue to produce and ship our contributions. As a startup campaign, we faced some challenges and overcome them successfully. And now we effectively move forward. Please be sure you will receive your contribution as promised. For detailed information, you can contact us via wow@volterman.com and we will assist you happily. Regards
I ordered and paid for over 3 years
I ordered and paid for over 3 years, but I never receive it. F. scam!!😡😡 Please stay away. F. VoltermanSmartWallet. When are you going to write a new text, you are writing the same text to me last time as well.
30 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Iy, thank you for sharing your feedback. We do understand your frustration, however, please note that you will definitely receive your perk. As a startup campaign delays are possible, however, be sure we work hard to fulfill the rest of the perks within short timelines. Our backers are essential for us, and we appreciate your help to bring the idea into reality and we spare no effort to make satisfied all of you. In case of further inquiries, contact us via wow@volterman.com and our Customer Support department will assist you happily.
Regards.
One big scam
One big scam, has been 3 years now and nothing received nor any refund forthcoming despite chasing for 3 years. Beware as this is a scam.
29 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Ibs, your review is important for us to improve our work, so let me thank you for posting it.
We admit that we have had difficulties that have led to delays, however, the fact that you will not receive your product is not possible, as our entire team spares no effort delivering perks to our backers. If you wish, please contact our customer service department at the following e-mail address wow@volterman.com.
Regards.
If I could give zero stars I would
If I could give zero stars I would. $400 travel gift set backed on Indiegogo 3.5 years ago and STILL waiting for it. Total scam. Don’t waste your money.
29 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Alexandra, thank you so much for your review. It is so upsetting to hear you think this way. Of course, such delays are not acceptable, however, it is typical for startup campaigns. Fortunately, both the production and shipping processes go on smoothly now and we ship as many perks as possible. Thus, you will receive your contribution as promised. We work on every contribution individually and make effort to satisfy our backers. Dear Alexandra, you can keep in touch with us via wow@volterman.com at any time and we will happily assist you. Thank you!
Three+ years waiting - zero wallet
I also ordered my wallet more than 3 years ago in July 2017. I wrote them many times to the customer support and they replied long lists of excuses without delivery date.
Do not waste your money!
25 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Karoly, thank you for sharing your experience, your opinion is essential for us.
We want to share with you that by having some unexpected production and delivery delays before, at this point we have decided to provide only exact information regarding the shipping timelines. We know how unpleasant the delays us and we assure you that it is unacceptable for us too to keep you wait for your perks, however, unplanned difficulties are the cause of the delays.
Be sure you will receive your perk as thousands of our backers already did, and we do our best to increase the number of shipped units by the upcoming day. Contact us via wow@volterman.com and be sure our Customer Support department will provide the whole available information to you.
Regards.
Ordered on Dec. 2017 and it never arrived.
I also bought my wallet 3 years ago in December 2017. I wrote several times to the customer support and they replied always with a huge message of excuses but never named a delivery date.
If somebody is going for a lawsuit I would join.
Best regards,
Thomas
25 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Thomas, appreciate your time in posting a review.
With sincere apologies for the delays let us explain the situation. On websites such as Indiegogo, you contribute to the idea where your contribution is being invested in the production process. That's why there is a high risk of delays. Being a startup campaign we faced many difficulties on our way and overcome them successfully. We will definitely fulfill all our contributions. We promise that you will receive your contribution as other backers did. Please contact us via wow@volterman.com at any time and our team will be happy to assist you! Regards.
This is a scam
This is a scam. Bought my wallet 3 years ago and never received it or an answer from customer support.
22 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Florian, thank you for leaving your feedback, we take into consideration all of them.
Regarding not receiving an answer from our Customer Support department please check your Spam section in any way, as we definitely answer all the emails that we received, and please note that you can contact us via wow@volterman.com.
By making a contribution there is a risk of delays as a startup campaign. Of course, we do apologize for the delays that you have experienced, and we assure you that our main purpose is to provide the rest of the perks in a short timeframe and make satisfied all of you with the quality of the products.
Regards.
This is a scam
This is a scam! Do not buy anything from them. 3 years ago I made that mistake and am still waiting for my order, which never arrived
22 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Sona,
thank you for leaving the review. We assure you that you will receive your perk and I am sure you will be satisfied with it. Delays are possible for the startup campaign, however, be sure through the hard work we do our best to reduce them and fulfill the rest of the perks at the earliest convenience.
Contact us via wow@volterman.com if needed.
Thanks.
Backed via Indiegogo over 2.5 years ago…
Backed via Indiegogo over 2.5 years ago and still nothing, no more updates and when I asked for a refund they refused to give me one! Absolute scam and as others i'm afraid this has put me off ever backing any more crowd funding campaigns on Indiegogo! DO NOT WASTE YOUR MONEY!!
13 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Mike, thank you for sharing your experience. We know that facing delays is not acceptable that is why we work harder every upcoming day for our backers. I am really sorry that after experiencing delays you have changed your mind about crowdfunding and I hope once received your perk you will be satisfied and help another startup campaign as you did it for us.
Please note that the fund has already been invested in the production process so the refund is not available at this stage. You can check our updates on our Indiеgogo account which we make periodically and be sure our Customer Support department is always ready to assist you. So, feel free to contact us via wow@volterman.com or FB messenger.
39 months and still no wallet
39 months and still no wallet. Thieves. I will never back anything on Indiegogo again.
11 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Brandon, of course, we do understand your opinion, however, if we were thieves, as you mention, hardly we would have shipped thousands of perks so far. Rest assured that you'll believe in our sincerity once you receive your wallet.
Please contact us via wow@volterman.com in case you need any assistance.
Thanks.
Never Received 3 Years Later. Legit Scam.
I backed this campaign in 2017. Still no product. They send no email updates. They are trying to sell more on their twitter/Instagram/website. They give you email run-around when contact them. Indiegogo lets them do this. It is a legit scam company. I recently filed with AG and State Consumer Complaints to document. Not about the $300 in product I never received any longer. It is about bringing them down, trust me I will. I also think there are 1-2 employees running this scam. They have taken millions of dollars of peoples money without delivering product as they continue to sell, the product they did mail to save face is nothing like the campaign according to those who did get something in mail. Crazy this is allowed.
5 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Christopher, thank you for posting a review. Please, make sure you are subscribed to receive our Indiegogo updates which we make periodically. As for other platforms apart from the Indiegogo, we do not have direct sales rather than pre-orders, however, the website has its own terms and conditions different from the Indiegogo one (about the latter I'm sure you're fully aware). Anyway, we do respect and prioritize our backers and constantly go on with their shipping. We ship far too many to our backers than other platforms. Obviously, we're really sorry that your main aim is to bring us down, however, we assure you that our purpose is to provide the rest of the perks to our backers and make all of you satisfied. Also, feel free to contact us via wow@volterman.com if you need any assistance.
Regards.
Volterman are a SCAM ORGANISATION
I'd give it a zero if I could. I was gifted this on Father's Day 2017. When I say gifted I mean, I got a printout to say I would be getting it. December 2020, and it is still in transit I guess. A bunch of crooks. And @indiegogo is a load of rubbish too. They don't hold Volterman accountable and keep letting them scam people. AVOID VOLTERMAN AT ALL COSTS YOU WILL NEVER SEE YOUR PRODUCT.
1 December 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Darren. Your review is highly appreciated.
It is really upsetting to hear you have such an opinion. We feel sorry for all these delays and promise to work more effectively so as to satisfy you. It's known that Indiegogo campaigns may undergo challenges like this about which one is being notified while placing a contribution. However, despite all the challenges we had before, we still produce and ship perks to our backers and aim to fulfill them all at the earliest convenience. We will be happy to assist you via wow@volterman.com in case of questions. Thanks!
Years later still never received my preorders
So my brother years ago saw their products and convinced my family and I to get the preorders from them.
We paid for multiple wallets, bifolds, travels wallets, etc. This was in November 2017. It’s been FOUR YEARS and the damn things never got to us. We paid nearly $1,000 and we still have nothing to show for it.
Yet you look at their site and they still have “preorders”. Just avoid this company altogether, they’re a scam.
As for me I’m happy to do my part and lower their score here that much further down and warn anyone for them to not lose their money either.
If I could give this company zero reviews I could. One star is too good of a rating for this company.
29 November 2020
Unprompted review
Reply from VoltermanSmartWallet
Hi Raphael, thank you for making a review.
First of all, we want to apologize for keeping you wait this long. We realize how unpleasant and unacceptable are such delays. However, we faced obstacles on our path as a startup company and I'm sure you know well how is the nature of Indiegogo campaigns and before placing a contribution you are being notified about possible delays, up to fruition of the company. Luckily, we overcome all of them and we make every effort so as to accelerate the shipping process. Over this time thousands of perks have been shipped and backers have been happy with the product. Once again we confirm that you will receive your contribution as soon as possible. Dear Raphael, you can freely contact us via wow@volterman.com at any time and we will happily assist you. Regards.
If I can give 0 stars
If I can give 0 stars, I would definitely do that. Worst service ever. Never received the item. When I talked to them they keep asking me for some code and out of 1000 emails they sent me they want me to look for some id.
Never buy it.
23 November 2020
Unprompted review
Reply from VoltermanSmartWallet
Dear Akshat, your review is important for us, so thank you for posting. We're really sorry about your experience. I suppose that my colleagues asked for your Contribution ID which you can easily find on your Indiegogo account. Please note that it is only from the perspectives of the security of your account. Contact us via wow@volterman.com and be sure you will receive an answer to all of your questions. We're always ready to assist you.
Thanks.
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