VoltermanSmartWallet Reviews 284

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Did you really think we your early backers will forget about your scam ? Backed in 2018 order 17988 never got it 7 years later still the same situation. STAY AWAY FROM THIS SCAMMERS !

Rated 1 out of 5 stars

Ordered in 2018 and still waiting for my wallet now 7 full years later. From the Indiegogo backer email (Aug 2018): 1 Cardholder-Indiegogo Special Estimated delivery: August 2018 ★ Pre-... See more

Rated 1 out of 5 stars

Bought in May 2018... still no wallet... soooooo disappointed and frustrated.... Comprado en 2018....y todavía sin cartera....muy decepcionada y frustrada... Acheté en 2018 ... et toujours s... See more

Company replied

Rated 1 out of 5 stars

Non fatevi ingannare, più sotto potete leggere il mio messaggio su Indiegogo.... ho lasciato il mio contributo più di tre anni fa e, come migliaia di altri “contributori”, ad oggi non... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Volterman Smart Wallet is the World’s most powerful wallet with 5 smart functions: Built-in Powerbank, Distance Alarm, GPS Tracking, WiFi Hotspot, Camera.


Contact info

  • Sunset Lake Road 2035, 19702, Newark, United Kingdom

  • volterman.com

1.1

Bad

TrustScore 1 out of 5

284 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

MASSIVE SCAM - Azat Tovmasyan CEO taken $2M+

I bought these wallets for me and my late father who passed this March (not from Covid), because of this DISGUSTING SCAM of a Company I was never able to give my father this gift.

They should have star rating a zero or nil for this company.

They are liars and I believe they have no intention in providing what we have paid for in full.
Disgusting behaviour buy a company that we collectively funded in starting. I do not know of anyone who has receive what they ordered.

I have been waiting for 4 years, 4 very long years. If I had invested what i spent with this company on BTC I would have multiplied my money by at least 10 times.

DO NOT INVEST IN THIS COMPANY
DO NOT GIVE THEM ANY MONEY
DO NOT BUY ANYTHING FROM THEM

The CEO Azat Tovmasyanis living the high life with the $2,000,000+ money that he raised from us. Nasty Man.

Typical USELESS reply from this company, I have 4 years worth of emails showing the same lies over and over again.
DO NOT INVEST IN THIS COMPANY, MASSIVE SCAM

20 April 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hello, thank you for posting a review. Dear Mohammed, we are really sorry for the delays, however, please let us explain a little. As a startup campaign, such we are, delays are possible. Unfortunately, we have faced some obstacles at the beginning of our campaign, because of what we have experienced delays. At this point, we only do provide an exact timeline to our backer so as to not make them disappointed. Be sure we do our best to fulfill the rest of the perks within short timelines.
Thanks.

Rated 1 out of 5 stars

Please don't give these people your…

Please don't give these people your money. My expected delivery date was May 2018 and I'm still waiting, 3 years later. Any requests for information or refunds are met with nonsensical replies about how hard it has been for them and how the pandemic has affected them (ignoring the 2 years prior where they failed to deliver). On their own website every product has 2 good reviews, whereas on Trustpilot, their facebook page and their Indiegogo it is a sea of dissatisfied customers - they few who have received the product say it is poor quality and some of the features don't work.

If you are considering buying one of these wallets, please don't. Don't make the same mistake I did.

Volterman - I've already contacted you by email and I don't believe your claims about shipping thousands of products when there is a flood of reviews saying different. Please don't bother to respond with the same old tired excuses.

EDIT - See what I mean about the nonsense responses!

10 April 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hi. thank you for the review. Dear James, we truly feel sorry for keeping you wait this long and causing such difficulties for you. However that no longer means we refuse to ship your perk (s). We have shipped our contributions and yet continue to increase the number of shipped units. We work hard and improve both the shipping and the quality of our products. Thus we do assure you that you will surely receive your item and will like it. Thanks!

Rated 1 out of 5 stars

Truffa

It's a scam, bought in 2017, my wallet never arrived

9 April 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hi Paolo, thank you for the review. It is really upsetting to hear you think this way as we have never cheated you or other backers. We faced some challenges during our way which caused delays and difficulties. However, we moved forward overcoming them all. Now we produce and ship as many perks as possible and aim to fulfill them all at the earliest convenience. Surely you will receive yours as well. For more details, you are always welcome to contact us via wow@volterman.com. Regards.

Rated 1 out of 5 stars

Total scam run for your lives!I have…

Total scam run for your lives!I have been waiting 4 years now for my order.

3 April 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hello, thank you for posting a review. Dear Yang, we are sorry for the delays that you have been experienced. As you may know, we have already shipped thousands of units, and, please be sure we do our best to fulfill the rest of the perks within the short timelines. Please contact us via wow@volterman.com or FB messenger and our Customer Support agents will assist you happily.
Thanks.

Rated 1 out of 5 stars

More than 2 years I have been waiting

More than 2 years I have been waiting. You are thieves and scammers. Would you accept that your component suppliers deliver to you more than 2 years after ordering?
I don't understand how buyers can trust such a company that doesn't honor its customers who have supported them so they can get started. It is deeply unfair and scandalous.
contribution # 27584

No need to answer me with your usual "blabla" that I've been reading for 24 months.

29 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Dear Denis, thank you for sharing your feedback with everyone. Please be sure that at this point we have already shipped thousands of units to our backers and we do our best to fulfill the rest of the perks within the short timeline. However, please take into consideration that we have experienced some difficulties at the beginning of our campaign, which we overcome luckily and our main aim is to make satisfied all of you. You can contact us via wow@volterman.com or FB messenger and be sure our colleagues will assist you accordingly.
Thanks.

Rated 1 out of 5 stars

Most Unprofessional Company

Its been two years and still didnt receive my order. Whenever i send an email, they send the same reply they ve been sending to me for the last two years. This company scams people. Check the comment section in their indiegogo page to get an overview of their customer's sufferings!!!

29 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hello, thank you for posting a review. Dear Joseph, we are really sorry for the delays that you have been experienced. However, please note that delays are possible for the startup campaigns. As you may know we have already shipped thousands of units to our backers and you can be sure we work hard to increase the number of the shipped units. Please contact us via wow@volterman.com and be sure our Customer Support department will assist you happily.
Thanks.

Rated 1 out of 5 stars

VOLTERMAN SCAMMERS !!!

My story is also pretty much the same. I ordered in 2017 4 years now and zero response from volterman.
Irony here is their Facebook page says shipping in 7 to 20 days for new orders, I checked this via messenger they confirmed they will deliver 7 to 20 business days and when asked for the status of my order they said it's still under process and dont have a date.

Such a big cheaters..these guys should be put behind bars for cheating and fraud.

I know, now someone volterman will come ask for a sorry and say we will try to ship your wallet on priority.i don't want your wallet . I want my money back..

20 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hi Jay, thank you for the review. Our whole team apologizes for keeping you wait this long and making you think this way. We completely understand your frustration, as the delays are really unpleasant. However please let us explain the situation. We faced some challenges during our way, which caused delays. Overcoming them successfully we moved forward and shipped thousands of perks. Still, we ship and increase the number. Regarding the website, it was made for those who didn't manage to contribute to our campaign but really wanted to get one of our products. We do assure you that our backers are too important for us and we ship their perks despite the website. We hope that you will change your opinion once you receive your item (s). Thank you!

Rated 1 out of 5 stars

I ordered 3 years ago but Lew from unboxtherapy got his last year. I doubt he's a backer..

Contribution #22265.
Order placed on June 2018

Spent $169 on their product and still haven't received it. Whenever I do reach out, they're absolutely no help at all or they send really vague email updates that many of us have been receiving for years now.

The project owner pretty much copys and pastes the same responses to every backers comments.

What's IRONIC is, when the backers leave honest comments on their indiegogo page about how they can't do their jobs right and how they're bunch of SCAMMERS - the project owner actually replies back saying how SAD he is about what he's been told.

I'm SAD how I can't give zero star on here because they deserve even less.

Karma will get you, you crooks.

17 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Dear Henny, let me thank you for posting your feedback. Be sure we do always ready to assist you and provide the whole available information about your perk. Please note that we have already shipped thousands of units to our backers and our main aim is to fulfill the rest of the perks within short timeliness and we are sure you will be satisfied. Please contact our Customer Support department via wow@volterman.com if you need assistance.
Regards.

Rated 1 out of 5 stars

Utter scam.

Back in April 2019 when asked I was told:

"Despite the challenges we've faced, the production is back on track now and we are currently progressing with the shipping of the 3rd batch. I am happy to inform you that your perk falls into this batch as well."

Fast forward to today - as expected, nothing sent. When emailing customer service for a potential refund I'm getting the same copy-paste responses.

When I simply used the word "BS" (abbreviated for here) pointing out their responses going around in circles I was told I was being rude and offensive and they'll block me - this is right after pointing out my original email (which I am still using the same chain) stating my perk will be shipped out in 2019.

This is nothing more than a scam. I've seen teardowns confirming bad workmanship, a fake MicroSD card (16gb or 32gb actual capacity being sold as a 64gb card) and a much fatter wallet.

Given they said my perk was shipping back in 2019 I am highly doubtful I'll ever get anything. Stay away from this company - there is nothing good about them. They've scammed many and have not delivered the product promised.

----
Note their reply saying I've been offensive. I have seriously not been offensive towards them, only pointed out facts but the fact I've proven them wrong has caused them to stop talking to me. Again, nothing but a scam.

----
Edit: I actually got this wallet and it is truly horrible - an outright scam. Ever heard of a wallet running Android complete with a fake SD card and useless features and not to mention so thick you can't use it as a wallet? Well, this is what anyone who gets one is actually getting.

11 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hi Michael. We do not reply to comments or reviews which include rude or offensive words. Please kindly paraphrase your request we will happily assist you. Thanks!

Rated 1 out of 5 stars

4 years waiting for my 365 package

4 years waiting for my 365 package, these guys gave me just about every lying excuse in the book, and wrote some new standards on the meaning - Scam.. stay away from them! they aren't US based, they are Armenian company started by 2 people who were just in the restaurant business and thought hey lets make a fake product and lie about how it will work, and how it will look, and what it will cost, and how soon we will deliver it. let's lie about everything and get funded.

3 years and counting to this day the only thing I got from Volterman scammers were empty words, fill that in a box..

I hope that Azat Tovmasyan will get what's coming to him some day from the court and the media, he scammed people for millions of dollars!

8 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hi, thank you for posting a review and sharing your opinion with everyone.
Dear Robin, first of all, please be sure that we have never lied to our backers if so hardly we have shipped that many perks to our backer. We work transparently and we have never hidden any detail from you regarding our campaign and about our work as well. Regarding the delays please note that we are a startup campaign and for campaigns like us delays are possible. At this point, we have already shipped thousands of units to our backers and we do our best to increase the number of the shipped units. Contact us via wow@volterman.com or FB messenger for additional information.
Thanks.

Rated 1 out of 5 stars

My experience

My very long relationship with Volterman.
I ordered my wallet in July2017 and received my first one in Dec. 2017. Right from the start the USB C charging cable was faulty and after numerous back and forth I was told to buy a cable which Volterman did pay for via PayPal. Once I tried to set up wallet it failed on numerous tries. I sent videos of the problems and finally Volterman said to send it back and it would be replaced. I sent it back at either the end of De 2017 or Jan 2018 and finally after several emails they finally said they received it in Aug. 2018. By the way this was coming from Canada so I was not impressed. It then took until Dec of 2018 to receive the replacement wallet and right out of the box this second wallet was faulty and after numerous videos and pictures( so much for quality control) they told me to send back the wallet and they would refund my money. They wanted me to send it back with a tracking number but the cost was going to be almost as much as I paid for the wallet. I packaged it up in original wrapping and secured it in a Canada Post package and sent it back Airmail and took several pictures and sent it to Armenia. Volterman within two days sent my $15.00 in my PayPal account for shipping which did not cover my cost after they promised it would. This by the way was in Jan. 2018.
I have sent numerous emails to Volterman and to this date they tell me that they have not received the wallet and are throwing Canada Post under the bus. I know my money is gone and they will not compensate me for it.
What really concerns me is the number of people on both this site and Indiegogo who ordered this wallet way back in 2017 who have not received their wallet and are being told that all perks will be coming, yet you would think a company who have all the information in front of them would go back and fulfil the customers who did not get their wallets prior to sending out wallets to newer customers. Just think I got two wallets sent to me with both being faulty but at least I got two.
I have pretty well stayed off Indiegogo comments section, because of all the negative comments they are receiving ang hoping that Volterman would consider it but to no avail. I feel sorry for all customers who have lost money and please accept my condolences, and to Volterman do the right thing!!!

7 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hi Mike, thank you for sharing your experience. Firstly we do assure you that our wallets are highly qualified and well tested before shipping. We provide them only in perfect condition and if the wallet appears to have any difficulties we happily repair or replace it as in this situation although I am sure not all campaigners do replacements for perks which do not work properly. As the item has been sent back to us and hasn't reached us for a long time, the sender (you) should contact your local post office and investigate the whole case, and demand full and exact information. Dear Mike, as you are the sender only you are authorized to get any kind of information regarding the package.
By the way, we are always ready to support and help you. We will be more than happy to receive it back finally and proceed as promised. It would be great if you keep in touch with our Customer Support team via wow@volterman.com and follow their instructions so as to succeed. Thanks.

Rated 1 out of 5 stars

Total scammer gang from Armenia

Total scammer gang from Armenia. Better to deal with Mafia or Cartel vs Volterman.

Send your money to me instead of these guys at least I will thank you for it.

Armenian authorities must do something.

7 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Emre, your opinion of course is upsetting by taking into consideration that we have shipped your items to you. Unfortunately, the package has been returned back to us and we have contacted you regarding the details of your item. You can be sure that we are always eager to assist you and make satisfied all of you. Please check your email and contact us back Thank you.

Rated 1 out of 5 stars

Non fatevi ingannare

Non fatevi ingannare, più sotto potete leggere il mio messaggio su Indiegogo.... ho lasciato il mio contributo più di tre anni fa e, come migliaia di altri “contributori”, ad oggi non ho ricevuto nulla! Sono dei truffatori!!!
——————————————————
At today I’ve been waiting for the bifold for 1252 days !!!!

More than 3 Years — THREE YEARS — of delay form the expected delivery (February 2018)

Now I can properly say that you’ve stolen my bucks !

I hope some lawyer will take everything out of you and put you out of business as soon as possible

Luca M.
-——————

September 26, 2017 Volterman – The World’s Most Powerful Wallet
$149USD
1 Bifold – Indiegogo Special

Estimated delivery: February 2018

5 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hi, thank you for the review. Dear Luca, our whole team apologies for keeping you wait this long. We truly understand your concern. Regarding the estimated timeline, you are completely right and we used to provide it, however, we faced some difficulties. Thus now we prefer to provide only exact information. Anyway, we do assure you that we have always been transparent to our backers and have shipped thousands of perks. Now when the first batch of PCBs are here, we will definitely speed up the production and shipping processes and will fulfill all the rest at the earliest convenience. Thank you!

Rated 1 out of 5 stars

Scam

Scam. Nothing more needs to be said.

Response to vendor response: this is an identical BS copy paste statement you use everywhere in an attempt to look better, but it means nothing as you don’t do anything to make it right. You scammed all your early supporters out of hundreds of dollar each, you scumbags.

2 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Dear Lexx, thank you for sharing your opinion with everyone, however, it is upsetting. We want to assure you that our main aim is to fulfill the rest of the perks within short timelines and make satisfied all of you. We spare no efforts for that and work hard every upcoming day. Contact us via wow@volterman.com or FB messenger and my colleagues will assist you happily.
Regards.

Rated 1 out of 5 stars

Horrible, incompetent scamming liars

Just horrible!! a total scam, ordered in 2018, as of today, I have no idea if I'm going to get it. besides, in 3 years technology took huge leaps in terms of charging speeds and capacity, they are still living in 2016 when (I think) it was thought of and designed.
Stay away, outdated product, shady, fraudulent, incompetent (at best) team. lost 395$ but learnt a lesson.

2 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Dear Alexander,
thank you for posting a review. However, first of all, we want to assure you that you have not lost your money while doing a contribution. We are a startup campaign and for such a campaign, there is a risk of delays and even before doing a contribution, you were informed that there is a possibility that you can not receive the item. True that we have experienced some challenges which have disappointed our backers, luckily we have overcome it all, and there is no doubt that any backers won't receive his perk(s). For additional information contact us via wow@volterman.com. Thanks.

Rated 1 out of 5 stars

NOTHING MORE THAN A FRAUDULENT SCAM!!!

NOTHING MORE THAN A FRAUDULENT SCAM!!!
SCAM SCAM SCAM
Backed this product in Sep 2017, was told it would be delivered early Dec 2017 -ready for a Christmas present. ... over 4 Christmases later -still no wallet.
Even got sucked into ‘extra perks’
Message/Email the company and you get repetitive copy and paste replies / sucky fake excuses for why no one has actually really received their wallet.
Can’t believe a class action has not been put in place.

1 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hello. We do not reply to comments or reviews which include rude or offensive words. Please kindly paraphrase your request we will happily assist you. Thanks!

Rated 1 out of 5 stars

It turns out there isn't any Indigogo Police

I backed Volterman‘s Indigogo campaign with USD$169 (AUD$218 approx.) on 7th August 2018. I knew it would be futile, but I sought out the Indigogo Police to ask some pertinent questions. However, it turns out there isn't any Indigogo Police. Shame. Basically, if you get ripped off, "how sad, too bad" is the entirety of their response. Now, I'm *not* saying that THE ARMENIAN COMPANY CALLED VOLTERMAN INC. ARE SCAMMERS TO THE TUNE OF OVER 3.8 MILLION DOLLARS (Australian), as they claim to take accusations of fraud very seriously.

I would, however, like to ask the following questions:
1. How many years does it take to make 20,000 long-obsolete wallets (COVID notwithstanding)?
2. Why does it take that many years, and why, given their complete and utter obsolescence, are they still being made?
3. Why are they keeping up this charade for nearly three years, with "photos from the factory floor of their staff hard at work making the wallets" that no-one I've heard of has received?

But like I said, I'm not saying any of that.

1 March 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hi Ed, thank you for posting a review.
Of course, your opinion is upsetting for us as we have never lied to our backers and we always work transparently. First of all, please note that as we have experienced some production and delivery challenges at the beginning currently we only provide exact timelines to our backers so as to not disappoint. Maybe you know that delays are possible for the startup campaign like we are and all our backers were informed about it before doing a contribution and also that you were contributing to the idea. Nevertheless, please note that at this point we have already shipped thousands to our backers and do our best to fulfill the rest of the perks within short timelines. Please note that many of our backers publicly mentioned that they have received their perks. About why the reviews are a few, that is their right, though we encourage them, to leave the comments or reviews more for the other backers. You can contact us via wow@volterman.com or FB messenger and be sure my colleagues will assist you accordingly. Thank you.

Rated 1 out of 5 stars

Contribution #1756

Contribution #1756. Haven't received my wallet even though it was supposed to be here 2.5 years ago. I dont understand how they can say they've shipped thousands of wallets when I am number 1756, one of the earlier backers and still havent gotten it yet.

28 February 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hi Justin, thank you for your review. Please let us apologize for such delays. We do understand how unpleasant they are. Dear Justin, the statement is totally true and we have shipped thousands of contributions. Yet we keep producing and shipping. As you may know, we faced some challenges during our way, but overcome them successfully and moved forward with greater enthusiasm. Besides the production process, it depends on the type of wallet, color, and leather and the demand of the mentioned combinations. That is the main reason that your contribution has not been shipped yet. Now we work hard to fulfill the rest of our perks soon and will make every effort so as to make it come true. Thank you for your understanding.

Rated 1 out of 5 stars

THIS COMPANY VOLTERSCAM IS AN ABSOLUTE…

THIS COMPANY VOLTERSCAM IS AN ABSOLUTE JOKE. PLEASE I BEG YOU IF YOU ARE THINKING ABOUT BUYING A WALLET FROM VOLTERSCAM DONT. THE ONLY THING THAT WILL HAPPEN IS THAT THEY WILL STEAL YOUR MONEY. I HAVE BEEN WAITING SINCE 2018 JUST LIKE EVERYONE ELSE. SERIOUSLY VOLTERSCAM JUST STOP ACTING LIKE YOU ARE DECENT PEOPLE RUNNING A BUSINESS AND GOING TO DO ANYTHING YOU HAVE PROMISED. WHAT A JOKE.

28 February 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hi Lee, thank you for your review. We truly feel sorry that you think this way. We completely understand that delays and difficulties caused you to have such an opinion. However, we happily inform you that we move forward now and fulfill as many contributions as possible. Dear Lee, we have already received the first batch of PCBs and will accelerate the shipping process. We hope to regain your understanding and trust and promise not to let you down. Thank you!

Rated 1 out of 5 stars

Incompetent company

I ordered a bifold wallet in 2017 and it has yet to come. Customer support tells me they have no idea when it’s coming and the transparency volterman always talks about is total BS. They give no information other than a few pictures of the LITERAL SWEATSHOPS they have people making the wallets in. The community is either getting a refund, getting the wallet and selling it, or this is gonna become a class action lawsuit.

24 February 2021
Unprompted review
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Reply from VoltermanSmartWallet

Hi Salvatore. We do not reply to comments or reviews which include rude or offensive words. Please kindly paraphrase your request we will happily assist you. Thanks!

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