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Village Blinds and Shutters Reviews 

243
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptionally friendly and knowledgeable staff members who guide customers through the initial measuring and selection process to ensure a seamless experience. Consumers are also thrilled with the prompt and professional installation, noting that workers leave the area spotless. Some reviewers were not happy with occasional product or fitting issues, mentioning specific problems like incorrect items brought to the house, broken pull cords shortly after setup, or certain blinds not fitting properly. However, most people still strongly recommend the business for its wonderful overall service and stunning products.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that everyone from sales representatives to... See more

Service

Customers consistently note positive experiences with service, highlighting quick and efficient installations... See more

Product

Clients share positive opinions on product quality, frequently praising the stunning appearance and excellent... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the stunning blinds... See more

User experience

People report positive experiences with user experience, highlighting an excellent process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From I first went in to the showroom to make an appointment to have someone call to measure up until the blinds were fitted yesterday, everything was perfect… the fitter arrived on time, did an amazin... See more

Company replied

Rated 5 out of 5 stars

Very through staff member during measuring appointment. Answered all my questions and offered advice. Quick turn around period for the blinds and the gentlemen installing them were so quick! Only 15 m... See more

Company replied

Rated 5 out of 5 stars

Great communication from booking the appointment through to fitting. Very prompt supply and fit of the electric roller blinds (just 10 days from measuring thanks to a cancellation). Very pleased wit... See more

Company replied

Rated 5 out of 5 stars

My choice of getting my shutters from Village Blinds and Shutters was based on the recommendation by 2 of my neighbours who had used their services before. I am so happy with my shutters. The rooms ar... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Decoration and Interior Design Store
  4. Home Automation Company
  5. Home Improvement Store
  6. Interior Designer

About Village Blinds and Shutters

Written by the company

About Village Blinds and Shutters

Village Blinds and Shutters is a Northern Ireland specialist in made-to-measure blinds, plantation shutters, and motorised blinds, supplying and fitting homes across Northern Ireland from our base in Ballymena, County Antrim.

We provide a complete service from free home consultation and measuring through to professional installation, helping homeowners choose window coverings that look right, work properly, and are fitted with care.

Established in 1991, we have built our reputation on expert advice, reliable service, quality workmanship, and a clean, professional finish from first visit to final installation.

Our range includes plantation shutters, roller blinds, Venetian blinds, Roman blinds, vertical blinds, Perfect Fit blinds, pleated and cellular blinds, and smart motorised blinds, with practical solutions for everything from bay windows and bifold doors to full-house installations.

Our blinds and shutters are manufactured in our own workshop in County Antrim, giving us greater control over quality, fit, and finish and helping ensure every order is made properly for the home it’s going into.

We also work with homeowners moving into new build homes, where modern layouts, larger windows, and open-plan spaces often need well-planned blinds and shutters from the outset. Our home appointment allows us to measure accurately, recommend the most suitable options for privacy and light control, and help create a clean, consistent finish throughout the home.

As Somfy Certified Experts, we also supply and install high-quality motorised blind systems designed for modern living, smart home integration, and everyday convenience.

Homeowners across Northern Ireland choose Village Blinds and Shutters for trusted service, expertly fitted products, and made-to-measure blinds and shutters designed to last.

Popular Products at Village Blinds and Shutters

Written by the company

Made-to-Measure Plantation Shutters
Our plantation shutters are made to measure for your home and fitted professionally across Northern Ireland. Handcrafted for a clean, timeless finish, they offer excellent privacy, light control, and lasting style.
Smart Motorised Blinds in Northern Ireland
Enjoy everyday comfort and convenience with smart and motorised blinds powered by Somfy technology. Ideal for large windows, modern homes, and added child safety, they’re fitted by our expert team for a smooth, seamless finish.
Elegant Made-to-Measure Roman Blinds in Northern Ireland
Roman blinds bring softness, warmth, and a more dressed finish to your windows. Made to measure and professionally fitted, they combine elegant fabric styling with practical light control for modern everyday living.
Shaped Window Blinds
We specialise in blinds for shaped, angled, and awkward windows, with made-to-measure solutions designed to fit beautifully and work properly. A practical way to maintain privacy, light control, and a polished finish in more complex spaces.

Our 5-Year Guarantee in Northern Ireland

Quality blinds & shutters, guaranteed

Quality blinds & shutters, guaranteed

Our 5-Year Guarantee

Quality blinds and shutters, guaranteed.

At Village Blinds and Shutters, every made-to-measure blind and plantation shutter is crafted to a high standard and fitted with care. That’s why we include a 5-Year Guarantee on all internal blinds and shutters, giving you confidence in both the product and the finish.

Our guarantee includes a 2-Year Warranty covering repairs or replacement of faulty products, followed by a 3-Year Extended Care Plan for continued peace of mind.

During this time, we will repair or replace faulty products, subject to a nominal call-out fee.

It’s all part of making sure your blinds and shutters not only look right on day one, but continue to perform as they should.


Contact info

Promotion box for Village Blinds and Shutters

Made-to-Measure Blinds & Shutters

Free home appointments across NI with expert measuring & fitting.

4.8

Excellent

TrustScore 5 out of 5

243 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(243)

197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Did a Great job

18 August 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Thank you so much, Michelle. We’re delighted to hear you were pleased with the work carried out by our team and that everything went well.

We really appreciate you taking the time to leave us a five-star review and hope you enjoy your new blinds for many years to come.

Andrew – Village Blinds and Shutters

Rated 5 out of 5 stars

Amazing service and product

Amazing service, delighted with my blinds and will not hesitate to contact Village Blinds for future purchases or to recommend them to others.

19 August 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Thank you so much, Kim. We’re delighted to hear you’re so pleased with your new blinds and the service you received from our team. It means a great deal to know you’d choose Village Blinds and Shutters again and recommend us to others.

We really appreciate your kind feedback and look forward to helping you again in the future.

Andrew – Village Blinds and Shutters

Rated 5 out of 5 stars

Friendly service and Quality service…

Friendly service and Quality service great staff very professional 👏 very happy on the whole

17 August 2026
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Reply from Village Blinds and Shutters

Thank you, Hayley. We’re delighted you were happy with the friendly, professional service from our team and, most importantly, with the finished result. We really appreciate you taking the time to leave us such lovely feedback.

Andrew – Village Blinds and Shutters.

Rated 5 out of 5 stars

Good quality product

Good quality product. Looks really nice. Fitters were fabulous. Efficient and friendly.

12 August 2026
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Reply from Village Blinds and Shutters

Thank you, Maureen. We’re delighted you’re so pleased with the finished look and quality of your new blinds. It’s also great to hear our fitting team made such a positive impression with their friendly and efficient service.

Andrew – Village Blinds and Shutters.

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish !

Delighted with my shutter blinds and the professionalism and expertise in delivering this product

10 August 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Thank you, Michelle. We’re delighted to hear you had such a positive experience from start to finish and that you’re so pleased with your new shutters.

Your comments about the professionalism and expertise of our team are greatly appreciated.

Andrew – Village Blinds and Shutters.

Rated 3 out of 5 stars

I had fitters on 4 separate visits to…

I had fitters on 4 separate visits to fit my sunroom blinds but at the end of all this I'm still left with one blind not fitting properly fitters say it's the best they can do !!!! so I'm left with a job I'm not happy with pity I had to pay up front because I would have definitely cancelled my order

10 August 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Thank you for taking the time to leave your feedback. We’re sorry to hear that you’re disappointed with your experience.

We always aim to provide a high standard of service throughout the measuring, manufacturing and fitting process, and we take customer feedback seriously. Where an installation presents additional challenges, our team will always work to achieve the best possible finish.

If you feel there is anything further we can assist you with, please contact us directly on 0800 059 0747 and a member of our team will be happy to discuss this with you.

Andrew – Village Blinds and Shutters.

Rated 5 out of 5 stars

Quick and easy measuring services

Quick and easy measuring services
Took 4 weeks to make
Men came and had fitting done in what seemed like minutes
All staff lovely and helpful when needed

13 August 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Thank you for your review. It’s great to hear that everything, from measuring through to fitting, was quick and straightforward.

We’re especially pleased that our team were friendly and helpful whenever you needed us. We hope you enjoy your new blinds for many years to come.

Andrew – Village Blinds and Shutters.

Rated 5 out of 5 stars

Timely and efficient

Timely and efficient - everyone arrived when they said they would and got the job done at speed with no mess and no fuss. And I’m delighted with my shutters.

3 August 2026
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Reply from Village Blinds and Shutters

Thank you, Margie. We’re so pleased your new shutters have lived up to expectations.

A smooth appointment, punctual team and a clean, fuss-free installation is exactly the experience we want to provide, so it’s lovely to hear that was the case for you.

Andrew – Village Blinds and Shutters.

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Would highly recommend

12 August 2026
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Reply from Village Blinds and Shutters

Thank you, J H. We’re delighted you found the whole experience efficient and straightforward. Your recommendation means a great deal to our team.

Andrew – Village Blinds and Shutters.

Rated 5 out of 5 stars

Highly recommend

From measurement to install 5*. Staff were efficient, knowledgeable and Helpful. Thanks so much delighted with my new blinds.

11 August 2026
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Reply from Village Blinds and Shutters

Thank you, Jessica. It’s great to hear you had such a positive experience from the initial measuring appointment right through to installation. We’re delighted you’re so pleased with your new blinds, and we really appreciate the recommendation.

Andrew – Village Blinds and Shutters.

Rated 5 out of 5 stars

Great results

My choice of getting my shutters from Village Blinds and Shutters was based on the recommendation by 2 of my neighbours who had used their services before. I am so happy with my shutters. The rooms are now cosy looking and private. The work was done to an excellent standard and at the organised time. I would highly recommend this company.

11 August 2026
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Reply from Village Blinds and Shutters

Thank you, Laurence. We’re delighted you’re so happy with your new shutters and that they’ve made the rooms feel both cosier and more private. It’s also great to hear everything was completed to a high standard and at the arranged time. We really appreciate your recommendation.

Andrew – Village Blinds and Shutters.

Rated 5 out of 5 stars

V good service

V good service

11 August 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Thank you, Valerie. We really appreciate your kind feedback and are delighted you were happy with the service you received.

Andrew – Village Blinds and Shutters.

Rated 5 out of 5 stars

Thoroughly recommended

Could not be happier with our blinds. We have been wanting to change them for a while and using Village Blinds was definitely the right choice!
From start to finish we were kept informed. The initial visit choosing the blinds was quick and easy and different options were explained fully!
On the day of fitting the blinds were fitted so quickly and you wouldn’t have even known as the fitter had tidied up.
If we were to need anymore blinds I would definitely be returning to Village Blinds.

11 August 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

What a lovely review — thank you. It’s especially good to hear that you felt well informed throughout and that the different blind options were clearly explained during your home appointment.

We’re delighted the fitting was just as smooth, with everything left clean and tidy afterwards. Knowing you’d choose Village Blinds again is a huge compliment.

Andrew – Village Blinds and Shutters.

Rated 5 out of 5 stars

Friendly staff in person and on phone

Friendly staff in person and on phone
Everything explained clearly
Fitted easily and quickly

10 August 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Thank you, Paula. It’s great to hear you found our team friendly and helpful throughout, and that everything was clearly explained. We’re also delighted the fitting was completed quickly and smoothly. Thank you for choosing Village Blinds & Shutters.

Andrew – Village Blinds & Shutters

Rated 4 out of 5 stars

Installation experience - Fitters were professional and arrived…

Fitters were professional and arrived within time allocated.
Communication has been good being kept informed at all stages .

10 August 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Thank you for the lovely feedback, Dorothy. We’re pleased to hear that communication was clear throughout and that you were kept informed at each stage. It’s also great to know our fitting team arrived as scheduled and provided a professional installation.

Andrew – Village Blinds & Shutters

Rated 5 out of 5 stars

The shutters are very well made

The shutters are very well made, when the guys put them in they were quick and very tidy, I will be ordering again for other windows. They were ordered and fitted in about a 5 week timeframe.

29 July 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Karen,

Thank you for the lovely review. We’re delighted you’re so pleased with your new shutters and with how quickly and tidily our fitting team completed the installation. It’s especially great to hear you’re already planning shutters for more windows!

We really appreciate your support and look forward to helping you again.

Andrew – Village Blinds and Shutters

Rated 5 out of 5 stars

Automatic blinds

Extremely pleased with my blinds Village Blinds were efficient in every way. Pleasant sales lady obliging fitters. So pleased with their product I ordered twice. Highly recommend

19 March 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Ann,

Thank you so much for your recommendation. It’s fantastic to hear how pleased you are with your automatic blinds and with the service from our team throughout. The fact that you came back and ordered from us again means a great deal to us.

Thank you for choosing Village Blinds and Shutters.

Andrew – Village Blinds and Shutters

Rated 5 out of 5 stars

Excellent service

Excellent service- both at measuring up and fitting stage.

31 July 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Thank you for taking the time to leave us a review. We’re delighted you received excellent service from both our design consultant during the measuring appointment and our fitting team.

We really appreciate your feedback and hope you enjoy your new window coverings.

Andrew – Village Blinds and Shutters

Rated 4 out of 5 stars

Ashleigh who measured up and was very…

Ashleigh who measured up and was very helpful when I was making decisions on the three rooms I needed blinds, also ensured I received my blinds in time for a special occasion.
The two guys who fitted the blinds were super professional, job completed within 15 minutes, prior to this I used this company a few years ago and again their professional experience and knowledge was excellent. I would certainly recommend them, they are a bit more costly but you pay for what you get.

30 July 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Carmel,

Thank you for such a thoughtful review and for choosing us again. We’re delighted Ashleigh was able to help you choose the right blinds for your three rooms and, importantly, make sure everything was ready in time for your special occasion.

It’s also great to hear our fitting team continued the high standard of service you remembered from your previous experience with us. We really appreciate your recommendation and your continued trust in our team.

Andrew – Village Blinds and Shutters

Rated 5 out of 5 stars

From my first visit with Ashleigh I…

From my first visit with Ashleigh I knew Id chosen the right company she was friendly and very informative about the products Village Blinds had to offer and gave me great advice on the blinds I was choosing. Ashleigh came out again after our kitchen was fitted to double check the measurements and I confirmed what material I was going with for the roman blinds, order was placed, it did take longer than the 4 weeks first stated to be made but it was worth the wait, I was lucky enough to get a cancellation for the fit, the fitter came out yesterday and within an hour I had 2 beautiful roman blinds and a venetian blind perfectly fitted, really delighted with the fit and they look great in my kitchen, thank you Village Blinds.

30 July 2026
Village Blinds and Shutters logo

Reply from Village Blinds and Shutters

Hi Ann,

Thank you for such a detailed review. We’re delighted to hear how helpful Ashleigh was throughout the process, from choosing your blinds to returning after the kitchen was fitted to double-check everything.

We appreciate your patience with the slightly longer lead time, and it’s wonderful to hear the finished Roman and Venetian blinds were worth the wait and look great in your new kitchen.

Thank you for choosing Village Blinds and Shutters – we hope you enjoy them for many years to come.

Andrew – Village Blinds and Shutters

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