From I first went in to the showroom to make an appointment to have someone call to measure up until the blinds were fitted yesterday, everything was perfect… the fitter arrived on time, did an amazin... See more
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About Village Blinds and Shutters
Village Blinds and Shutters is a Northern Ireland specialist in made-to-measure blinds, plantation shutters, and motorised blinds, supplying and fitting homes across Northern Ireland from our base in Ballymena, County Antrim.
We provide a complete service from free home consultation and measuring through to professional installation, helping homeowners choose window coverings that look right, work properly, and are fitted with care.
Established in 1991, we have built our reputation on expert advice, reliable service, quality workmanship, and a clean, professional finish from first visit to final installation.
Our range includes plantation shutters, roller blinds, Venetian blinds, Roman blinds, vertical blinds, Perfect Fit blinds, pleated and cellular blinds, and smart motorised blinds, with practical solutions for everything from bay windows and bifold doors to full-house installations.
Our blinds and shutters are manufactured in our own workshop in County Antrim, giving us greater control over quality, fit, and finish and helping ensure every order is made properly for the home it’s going into.
We also work with homeowners moving into new build homes, where modern layouts, larger windows, and open-plan spaces often need well-planned blinds and shutters from the outset. Our home appointment allows us to measure accurately, recommend the most suitable options for privacy and light control, and help create a clean, consistent finish throughout the home.
As Somfy Certified Experts, we also supply and install high-quality motorised blind systems designed for modern living, smart home integration, and everyday convenience.
Homeowners across Northern Ireland choose Village Blinds and Shutters for trusted service, expertly fitted products, and made-to-measure blinds and shutters designed to last.
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Quality blinds & shutters, guaranteed

Our 5-Year Guarantee
Quality blinds and shutters, guaranteed.
At Village Blinds and Shutters, every made-to-measure blind and plantation shutter is crafted to a high standard and fitted with care. That’s why we include a 5-Year Guarantee on all internal blinds and shutters, giving you confidence in both the product and the finish.
Our guarantee includes a 2-Year Warranty covering repairs or replacement of faulty products, followed by a 3-Year Extended Care Plan for continued peace of mind.
During this time, we will repair or replace faulty products, subject to a nominal call-out fee.
It’s all part of making sure your blinds and shutters not only look right on day one, but continue to perform as they should.
10 Pennybridge Industrial Estate, BT42 3HB, Ballymena, United Kingdom

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Reply from Village Blinds and Shutters
Mark measured for my blinds and was very helpful. The fitter was also friendly and helpful. Excellent service

Reply from Village Blinds and Shutters

Reply from Village Blinds and Shutters
Delighted with our new shutters. Excellent quality, professionally fitted, and great service throughout. Highly recommend!

Reply from Village Blinds and Shutters
everything about my experience with your company has been 5* ty

Reply from Village Blinds and Shutters
The staff were friendly and brilliant. The fitting was quick.

Reply from Village Blinds and Shutters
This was our second time purchasing shutters and just like the first time, the whole experience was professional,efficient and everyone is so friendly. Despite going for painted shutters this time, our order was ready ahead of schedule and we're delighted with the finished result.

Reply from Village Blinds and Shutters
Excellent service and perfect blinds. I would highly recommend this company.

Reply from Village Blinds and Shutters
well made blinds and the man who came to fit them done a very clean job putting them up

Reply from Village Blinds and Shutters

Reply from Village Blinds and Shutters
Poorly fitted- had to have them refitted.
Wrong product was brought to fit.
To be honest Over priced having since got comparison quotes.

Reply from Village Blinds and Shutters
Wonderful service. This is the second time Village Blinds have fit blinds to my house. They provided fantastic advice on which blinds would be best and excellent value for money. We purchased blinds for a new build and they had measured up before we’d even moved in. Blinds were manufactured quickly and Nick came to fit them soon after we’d moved in. He was fantastic, extremely friendly and took great care in his work. He left the working areas clean and tidy, vacuuming as he went and leaving everything clean and tidy. All in all I couldn’t rate them higher, 10/10.

Reply from Village Blinds and Shutters
Everyone was helpful and it was very easy to place my order. Fitter was excellent and fitted our new blind in a few mins and left everything clean and tidy. Couldn’t recommend them enough. First class service

Reply from Village Blinds and Shutters
Quick turnaround and simple quick fitting. Very pleased.

Reply from Village Blinds and Shutters
From the consultation to installation everything was carried out effeciently. The two installation guys were extremely courteous and did an excellent job installing shutters and blinds.

Reply from Village Blinds and Shutters
We recently purchased blinds from Village Blinds NI at a cost of almost £1,000. The blinds themselves are excellent and we are very happy with the product, which is why this is not a 1-star review.
Unfortunately, the installation fell well below the standard we expected from a premium supply-and-fit service. After fitting, we discovered multiple visible redundant drill holes around the brackets, along with brackets and screws that appeared poorly aligned. The fitter was friendly and courteous, but the finish of the installation was disappointing.
What was particularly frustrating was that we specifically chose a company that offered measuring and fitting rather than purchasing blinds online and fitting them ourselves. We were happy to pay a premium for professional installation and expected a professional finish in return.
After raising our concerns, a return visit was offered to fill the holes. However, as someone who works long hours in academia and travels frequently for work, arranging further appointments would have caused additional inconvenience. The issues related to the finish of the installation rather than the blinds themselves, and I am perfectly capable of filling the holes myself.
What disappointed me most was the handling of the complaint. Despite speaking with several members of staff, I never received an apology for either the standard of the installation or the inconvenience caused. The owner's response included the comment that "sometimes in life things do happen that neither of us want to happen", which I felt dismissed the concerns I had raised rather than acknowledging them.
When I explained that another appointment was not practical and asked whether a goodwill gesture could be considered, I was told that no financial compensation would be offered. To be clear, the blinds themselves are very good and the fitter was polite. However, for a job of this value, I expected a higher standard of workmanship and a more customer-focused response when concerns were raised.
Based on my experience, I would recommend inspecting any installation carefully before the fitter leaves.

Reply from Village Blinds and Shutters
Very professional from start to finish blinds are fab

Reply from Village Blinds and Shutters
Excellent quality blinds. Fitter was very clean no tidying up to do after he let and took all rubbish with him. Well pleased 😀

Reply from Village Blinds and Shutters
Phone call on the day to confirm arrival time. Friendly, cheerful fitter. Shutters fitted perfectly in a timely fashion. All left clean and tidy. Furniture replaced. 😀

Reply from Village Blinds and Shutters
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