Banner for Vilgain

Vilgain Reviews 150

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Wir stellen unsere eigenen natürlichen Nahrungsmittel, Supplements und Bekleidung her. Unsere Mission ist es, hochwertige Produkte auf den Markt zu bringen.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I didn't receive the parcel on time and…

I didn't receive the parcel on time and it ruined all my plans. I still haven't received it.

17 October 2025
Vilgain logo

Reply from Vilgain

Hi Soroush,

Thank you for sharing your feedback. We’re very sorry that your parcel hasn’t arrived on time. We understand how frustrating this must be, especially when it affects your plans.

We’ve already reached out to you directly via email, and we can see that your order is currently with the courier company. We’re in active contact with them to understand what caused the delay and to ensure your parcel is delivered as soon as possible.

As an apology for the inconvenience, we’ve also provided compensation in our direct message.

We apologize again, and if there’s anything else you need in the meantime, please let us know.

Best regards,
Alexandra @ Vilgain

Rated 5 out of 5 stars

Good Quality and Nice Support

English

So the Products are all awesome and has really high Quality, the support are really nice and have some Idees to solve the problem . I'm really happy that I find this Page !! So you have win a new customer .

German

Die Produkte sind alle großartig und haben wirklich hohen Qualität, der Support ist wirklich nett und hat einige Ideen, um das Problem zu lösen. Ich bin wirklich froh, dass ich diese Seite gefunden habe!! So haben Sie einen neuen Kunde gewonnen.

4 August 2023
Show reviews in all languages. (150 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look