Viisi Expats Reviews 

557
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional knowledge, incredible patience, and clear communication throughout every single stage of the mortgage journey. Consumers highlight how professional advisors make complicated financial topics very easy to understand, providing guidance tailored to individual situations. People note that the friendly support team is always easily accessible, ensuring that all questions are answered promptly and efficiently. Reviewers deeply appreciate the structured approach and fast response times, which successfully help first-time buyers navigate the housing market with confidence and complete peace of mind.

What people talk about most

Staff

People report positive experiences with staff, highlighting that advisors are extremely professional,... See more

Service

Customers had positive experiences with service, consistently praising the smooth, efficient, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive communication... See more

Response time

Clients share positive opinions on response time, highlighting that support agents and advisers are... See more

User experience

Consumers find user experience to be exceptionally smooth and stress-free, noting that expert guidance makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anne and the whole team of Viisi have been incredible in helping us finding out the best mortgage options that would be suitable for us. Being expats, the process of getting a mortgage in the Netherla... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Viisi (Jaap was our adviser), they answered ALL of our questions (that were not a few) very quickly and knowledgeable. Jaap helped us navigate all the docs that were in... See more

Rated 5 out of 5 stars

I’ve been advised by Anne, and she’s been incredibly helpful and responsive, even during the free consultation phase. We were in the middle of purchasing a house with costs at the top of our borrowi... See more

Rated 5 out of 5 stars

We had an excellent experience working with Anne van Ginkel while buying our house. As expats, the process can be confusing, but she explained everything clearly and guided us step-by-step. Anne was p... See more


Company details

  1. Mortgage Broker

Written by the company

Viisi helps you find the best deal for your mortgage. Our consultants independently analyse the offerings of over 45 Dutch mortgage suppliers. The best advice by competent university schooled consultants. We make sure the evaluation by the mortgage lender is swift and smooth. And we are agile when things go different than planned.


Contact info

4.9

Excellent

TrustScore 5 out of 5

557 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(557)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommended: Vissi's Niels Is a Lifesaver!

Niels at Vissi was seriously a lifesaver for us. From the second our bid was accepted, he was an incredible help through the whole mortgage process. He jumped on a one-hour call with my wife and me and walked us through every single option for our mortgage. He made everything super easy to understand and made sure we felt totally confident about our final decision.

The best part? Two days after our call, a bank was about to increase their interest rates. Niels was on top of it and immediately reached out to us to lock in our offer before the rates went up. That one move alone saved us a ton of money. I can't recommend him enough!

20 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The whole experience in general was very, very good. perfect communication, being responsive all the time and explaining everything in the simplest ways made my experience perfect overall. I didn't have to worry about waiting or dealing with any extra problems thanks to them.

Their systems are very easy to understand, digital, and well planned. Niels helped me and explained everything to me very easily, so it made me more confident about the service that I was getting.

I would definitely suggest their services. They made progress so good, in the end, I don't have to stress about most of the things. Thank you so much Niels and the whole team for their help!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Marc and Viisi came well recommended…

Marc and Viisi came well recommended and they did not disappoint. Marc was simply brilliant from start to finish - knowledgable and informative, enthusiastic and great communication. The whole experience of getting a mortgage was smooth thanks to Marc, Fedor and the entire team. I will be returning to Viisi for any future requirements and also recommend them highly to others.

24 July 2025
Unprompted review
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Reply from Viisi Expats

Thank you for this wonderful review. We're glad to hear you're happy with Viisi's support. Enjoy your new home, and we'd be happy to assist you again in the future! Best regards, Marc & Fedor

Rated 5 out of 5 stars

Reliable & knowledgeable

we had a very positive experience with Viisi. Niels is very responsive and knowledgeable, always available to answer our questions. Our case was not straightforward and Niels managed to walk us through the process in a calm and professional way. We are very happy with the full service and the ressources available on the website.

2 July 2025
Unprompted review
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Reply from Viisi Expats

Hi Arlette,
Thanks for the kind review!
Best regards,
Niels

Rated 5 out of 5 stars

Buying alone being married

My case was a little different, being married and buying alone without my partner since he is not in the holland was quite a challenge initially. Had discussions with other mortgage advisors which didn't had a positive outcome for me. Then someone recommeded Vissi to me to have situations like this before and the whole process was very clear and smooth, there were no roadblocks, everything was explained well by Marc. I wish the whole team of Vissi continued success and best wishes.

3 July 2025
Unprompted review
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Reply from Viisi Expats

Hi Charu, thanks for this positive review! Glad we were able to help you! Kind Regards, Marc

Rated 5 out of 5 stars

Reliable and efficient service

Really satisfied with the service from Viisi. Because they are an independent financial advise service I was able to get a broad overview of my options when it comes to mortgage. The communication with my agent was quick, efficient and also professional. I received a detailed overview for my process. Would definitely recommend.

18 June 2025
Unprompted review
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Reply from Viisi Expats

Hi Lucia,
Thank you so much for the review. All the best in your new house!
Kind regards,
Niels Lengers

Rated 5 out of 5 stars

Seamless experience

We had an excellent experience with Viisi. Niels Lengers was our mortgage advisor, and he was exceptionally responsive and proactive throughout the entire process. As expats, we had many questions, and Niels patiently addressed all of them, providing clear guidance on mortgage options and valuable advice on how to save costs where possible. The entire process was smooth and efficient, with a turnaround time of less than four weeks. We highly recommend Viisi (and especially Niels) to anyone, and particularly fellow expats, looking for a seamless home-buying experience.

12 June 2025
Unprompted review
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Reply from Viisi Expats

Hi Prabhjyot,
Thank you so much for the review. All the best in your new house!
Kind regards,
Niels Lengers

Rated 5 out of 5 stars

Smooth and straightforward mortgage

I had a great experience with Viisi and definetely recommend them. My advisor, Anne van Ginkel, explained everything clearly, was knowledgeable and supportive throughout, and always quick to respond to my questions. The mortgage process felt smooth and straightforward, and everything was finished on time without any hassle.

1 June 2025
Unprompted review
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Reply from Viisi Expats

Hi José, thank you for the great review. Good to hear that you are satisfied with our service. Let me know if you need any help in the future!
Best, Anne

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a fantastic experience working with Viisi for my mortgage. From start to finish, they were incredibly helpful, clear, and supportive throughout the entire process. As a first-time buyer, I really appreciated how they took the time to explain each step in detail and made sure I felt comfortable with every decision. Their guidance and responsiveness made what could have been a stressful experience feel smooth and well-organized. I’m very happy with the outcome and would highly recommend Viisi to anyone looking for professional and reliable mortgage advice!

5 June 2025
Unprompted review
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Reply from Viisi Expats

Hi Lalin,
Thank you for this great review! All the best in your new house!
Kind regards,
Thomas

Rated 5 out of 5 stars

Trusted Guidance for Expats Navigating the Dutch Mortgage System

We had a great experience with Viisi in arranging our mortgage, and we especially want to thank Thomas for his support throughout the entire process. From the beginning, Thomas was our main point of contact, and we truly appreciated his clear advice, always backed by solid explanations and well-reasoned arguments.

The meetings were well-structured and efficient — we only spent the time necessary, with no wasted moments. Communication was flawless: always friendly, professional, and polite. One of the things we valued most was Thomas’s quick response time; no matter the question, he was always prompt and thorough in getting back to us.

As internationals without Dutch roots, we were looking for guidance we could trust — and with Viisi, we found exactly that. Everything was arranged on time, and thanks to Thomas’s advice, we were able to secure the best approach for getting our mortgage approved by the bank.

Of course, the service comes at a cost, but for us, it was well worth it for the peace of mind and the expert support we received. We would definitely recommend Viisi, and especially Thomas, to anyone looking for reliable, knowledgeable, and responsive mortgage advice in the Netherlands.

28 May 2025
Unprompted review
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Reply from Viisi Expats

Hi Mathieu,
Thank you for this amazing review! All the best in your new house!
Kind regards,
Thomas

Rated 5 out of 5 stars

It was second time working with Daan…

It was second time working with Daan (viisi). The experience is amazing and even better than the first time. We had some uncertainties for our remortgages to new home and also we needed a bridge loan as we also needed to sell our current apartment.

Daan and the team made it smooth and easy for us. Whenever we had any question it was easy to communicate with them and we have the answers if not immediately but surely.

23 May 2025
Unprompted review
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Reply from Viisi Expats

Tnx Sagour! It was a pleasure working with you again. Kind regards, Daan

Rated 5 out of 5 stars

Great experience all around

My colleague recommended Viisi to me after using their services to buy a house — and I can honestly say, I haven’t regretted it for a second.
We began with a free consultation with Niels, who was incredibly professional, knowledgeable, and approachable. The meeting was clear and insightful, giving us a solid understanding of where we stood financially. Niels also provided a detailed summary afterward, which was extremely helpful given how much information there is to absorb during the home-buying process.
When we found a potential property, I reached out to Niels again for advice, as we weren’t working with an estate agent. He was quick to respond, offered valuable insights, and even suggested some additional websites where we could gather more information about the house.
Once our offer was accepted, we began the mortgage application process through Viisi. They pre-screened all of our documents in advance, and to our surprise, and delight, our mortgage was approved within just two days. The process was smooth, efficient, and handled with great care.
Niels and the team also recommended a reliable notary and a good health insurance provider, which was a bonus. As an expat, I’ve often found customer service in the Netherlands to be lacking across various industries but Viisi was a clear exception.
I would highly recommend Viisi, especially Niels, to anyone going through the home-buying process. I’ve already recommended them to my manager, who is also very happy with their service.

1 April 2025
Unprompted review
Viisi Expats logo

Reply from Viisi Expats

Hi Viktoria,
Thank you so much for the wonderful review. All the best in your new house!
Kind regards,
Niels Lengers

Rated 5 out of 5 stars

Mortgage Made Easy

Super professional and always very quick to respond, made the mortgage process as easy and stress free as possible for absolute beginners to all this!

13 March 2025
Unprompted review
Viisi Expats logo

Reply from Viisi Expats

Hi Tomás,

Thank you for the great review. It was a pleasure to help you! All the best in your new home.

Kind regards,
Niels Lengers

Rated 5 out of 5 stars

Very professional and responsive team

Very professional and responsive team. Patient with all our questions, recommended for expats as they explain everything about rules and regulations in Netherlands.

24 April 2025
Unprompted review
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Reply from Viisi Expats

Hi Christina, thank you for this great review. I wish you all the best! Best, Anne

Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent! Niels Lengers was our advisor for getting the mortgage for our first house. His professionalism, his structured way of working and his fast responses to all of our questions made the whole process stress-free. Most important to me, his advice and explanations to our questions made us feel confident with all of our decisions. Thanks to everyone from Viisi team involved in this process everything was very smooth and fast.

22 April 2025
Unprompted review
Viisi Expats logo

Reply from Viisi Expats

Hi Konstantinos,
Thank you for the wonderful review. It was a pleasure to help you!
Kind regards,
Niels Lengers

Rated 5 out of 5 stars

Great experience with VIISI

My wife and I had a great experience with VIISI! Initially we were invited for free Expat Housing & Mortgage seminar at VIISI Amsterdam office in Surinamenplein, 124 in the mid of December 2022. There VIISI experts, Niels and Harry explains in a lot of details about the Netherlands housing market, overall procedure of buying house in the Netherlands and some important details and features about the Netherlands housing market and buying procedure. Then VIISI organized personal meeting (also free) where we checked with Niels our personal inputs for a mortgage, how much we can borrow based on our inputs and current level of interest rate that we can get. VIISI highlighted to us that with all our inputs we can get mortgage in the Netherlands and then we started our process of finding house in selected area. VIISI also recommended to us a buying real estate agent who specialized in the area, where we wanted to find a house. Once we found our house and done with trading and preliminary purchasing contract signing, we signed the contract with VIISI to arrange the mortgage for us. Thomas Sies and Niels Lengers were our agent from VIIISI side. We had personal meeting in VIISI office where we selected the bank to apply for a mortgage and list of the docs that we should prepare for the mortgage. Thomas and Niels always guide us with the steps that we should do to and information about the documents. One of the preferences to arrange the mortgage via VIISI is that you can download documents to VIISI portal and then VIISI will apply for a mortgage to the selected bank and process application from your behalf. VIISI also helped to arrange Life Insurance and Home Insurance for you mortgage.
We fully satisfied with our experience with VIISI to arrange the mortgage and retrieved detailed overview of buying home in the Netherlands and highly recommended VIISI to all who want to get their new home in the Netherlands!
PS. At the Notary Deed our notary also highlighted that VIISI customers are the most well-prepared and informed people at all Notary Deeds that they had :)

3 April 2023
Unprompted review
Rated 5 out of 5 stars

Amazing advisor!!!

Andrew at Viisi was super helpful during the whole mortgage application process. As a first-time buyer, everything was new to me and he was honestly my source of reassurance :).

30 March 2023
Viisi Expats logo

Reply from Viisi Expats

Thank you so much for this lovely review and the best of luck in your new home! Kind regards, Andrew

Rated 5 out of 5 stars

Great service and advice

Great service and advice! Harry guided us through all of the processes with ease.

31 May 2023
Viisi Expats logo

Reply from Viisi Expats

Hé Renske, Thanks for the kind words! Enjoy your new place. Regards, Harry.

Rated 5 out of 5 stars

We recently worked with Viisi to secure…

We recently worked with Viisi to secure a mortgage for our first home purchase, and we cannot speak highly enough of their services, particularly the support provided by their employee, Marc.

From the beginning, Marc was extremely professional and helpful, taking the time to walk us through the entire mortgage process in a clear and concise manner. Throughout the application process, he was incredibly responsive, providing updates on our application and responding quickly to any questions or concerns we had.

We were particularly impressed with Marc's level of professionalism and expertise, which made the whole experience much less stressful than it might have been otherwise. Thanks to his help and support, we were able to secure our mortgage quickly and without any issues.

Overall, I would highly recommend Viisi and Marc to anyone in need of mortgage advice or support. Their professionalism, helpfulness, and fast responsiveness truly set them apart from other mortgage advisors, and we are grateful for their help in securing our first home.

2 April 2023
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Reply from Viisi Expats

Hi Rasool, Thank you for this very positive review. Happy to hear that you're glad with our services. Enjoy your future home! Kind regards, Marc

Rated 5 out of 5 stars

Very clear explanation

Very clear explanation. Easy to reach by phone. Fast reply by email. Listen very well to my questions.

30 May 2023
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Reply from Viisi Expats

Thank you for the review and all the best in your new house!

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