Viisi Expats Reviews 

557
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional knowledge, incredible patience, and clear communication throughout every single stage of the mortgage journey. Consumers highlight how professional advisors make complicated financial topics very easy to understand, providing guidance tailored to individual situations. People note that the friendly support team is always easily accessible, ensuring that all questions are answered promptly and efficiently. Reviewers deeply appreciate the structured approach and fast response times, which successfully help first-time buyers navigate the housing market with confidence and complete peace of mind.

What people talk about most

Staff

People report positive experiences with staff, highlighting that advisors are extremely professional,... See more

Service

Customers had positive experiences with service, consistently praising the smooth, efficient, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive communication... See more

Response time

Clients share positive opinions on response time, highlighting that support agents and advisers are... See more

User experience

Consumers find user experience to be exceptionally smooth and stress-free, noting that expert guidance makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anne and the whole team of Viisi have been incredible in helping us finding out the best mortgage options that would be suitable for us. Being expats, the process of getting a mortgage in the Netherla... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Viisi (Jaap was our adviser), they answered ALL of our questions (that were not a few) very quickly and knowledgeable. Jaap helped us navigate all the docs that were in... See more

Rated 5 out of 5 stars

I’ve been advised by Anne, and she’s been incredibly helpful and responsive, even during the free consultation phase. We were in the middle of purchasing a house with costs at the top of our borrowi... See more

Rated 5 out of 5 stars

We had an excellent experience working with Anne van Ginkel while buying our house. As expats, the process can be confusing, but she explained everything clearly and guided us step-by-step. Anne was p... See more


Company details

  1. Mortgage Broker

Written by the company

Viisi helps you find the best deal for your mortgage. Our consultants independently analyse the offerings of over 45 Dutch mortgage suppliers. The best advice by competent university schooled consultants. We make sure the evaluation by the mortgage lender is swift and smooth. And we are agile when things go different than planned.


Contact info

4.9

Excellent

TrustScore 5 out of 5

557 reviews

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4.9

All reviews

(557)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

I had a great experience working with Niels Lengers from Viisi as my hypotheek advisor. He is responsive, knowledgeable, and professional. Niels guided me smoothly through the entire mortgage application process and helped secure a very competitive rate. He was proactive in explaining every step and made what could have been a stressful process feel clear and well-organized. On top of that, he also gave valuable advice on the necessary insurances, which was very helpful. I highly recommend Niels and Viisi to anyone looking for a reliable and smart mortgage advisor.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

We had a very positive experience…

We had a very positive experience working with our mortgage advisor, and especially with Lotte, who supported us throughout the entire process.

Lotte was incredibly involved, proactive, and always one step ahead. Her follow-up was excellent, she was very fast in her responses, and most importantly, extremely easy to reach whenever we had questions.

As first-time buyers navigating the Dutch mortgage system, her clear explanations and structured approach made us feel calm and confident at every stage. We truly felt supported and well taken care of.

We would highly recommend their services to anyone looking for a reliable and professional mortgage advisor — and especially Lotte. Thank you for making this process so smooth for us.

— Onur & Sebnem

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Viisi is GOOD

We had a great experience with Viisi (Jaap was our adviser), they answered ALL of our questions (that were not a few) very quickly and knowledgeable. Jaap helped us navigate all the docs that were in dutch, explaining every little part to us. Overall, I'd be very confident to recommend their services. Super satifisfied.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Very smooth experience with Viisi!!!

Very smooth experience with Viisi! We got recommended by one of our colleagues and eventhough we had a hard deadline on the mortgage application, Anne van Ginkel and her team helped us successfully get a mortgage tailored to our situation 10 days before our deadline. Open and fast communication every day!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Fast&furiousexperience

I reached out to Viisi through a recommendation from my friend. Niels Lengers from Viisi has helped me to provide advices and obtain my loan. I really appreciate his knowledge on subject matters and fastness in processing. Not only mortgage, but also he has covered all other related subjects like insurance, extra financing, etc... Due to a few uncertainties from the seller side, I have to postpone the discussions a few times. But Niels was very patient with the process. Once I decided to buy the apartment, the consultation and submission of the loan were very fast. I can always reach Niels via phone or emails. Even though the service costs bit more than others, I experience greater service from Viisi. Hence I recommend Niels and Viisi from an English speaking expat's perspective.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Buying a House in the Netherlands!

We had an excellent experience working with Anne van Ginkel while buying our house. As expats, the process can be confusing, but she explained everything clearly and guided us step-by-step. Anne was professional, patient, and always quick to respond. Thanks to her support, we felt confident throughout the whole process. We would happily recommend her to anyone, especially other expats buying a home.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Viisi

I would highly reccommend Viisi Amsterdam - Hypotheekadvies. Their fee is reasonable and the company operates a very smooth and efficient service. My advisor was Arjen and he was incredible! I cannot recommend him enough. His communication was clear, timely and very efficient. He was also very patient by answering all my questions (and there was a lot!). By the end of the process, I felt I really understood the terms of my mortgage and we secured the mortgage incredibly quickly which took the pressure off! Arjen is very knowledge and gives very sound financial advice; for any further financial advice regarding mortgages, I will be reaching out to Arjen at Viisi.

Overall, I thought this would be a very stressful process, especially as a first time buyer, but the Viisi makes the process very clear. If you are expat I would highly recommend their services.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Best advisors in Amsterdam

From the consultation to the actual mortgage approval, Viisi is a great advisor and I highly recommend it to anyone buying an apartment. Advisors (in my case Timo) are always available for support and guide at every step of the process.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Stress-free and fast process

I’ve been advised by Anne, and she’s been incredibly helpful and responsive, even during the free consultation phase. We were in the middle of purchasing a house with costs at the top of our borrowing capacity, and Anne’s support and knowledge really helped us shape our decisions.
That first property didn’t work out, but when we found the next one, we worked with her again. And the mortgage process was blazing fast! From the start of the application to full mortgage approval took just 7 calendar days, and part of that time was us gathering documents.
This was genuinely an outstanding customer experience. The whole process felt easy, smooth, and stress-free. I can’t recommend them highly enough.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

I worked with Brent van Huizen and had a really great experience. As someone who didn’t know much about how mortgages work in the Netherlands, I was expecting it to be a bit of a headache, but Viisi made everything super straightforward. Brent explained things clearly, always took the time to answer my questions, and made sure I understood what was going on at every step.

Everything felt really organized and smooth, and I never had to worry about missing anything, Brent was always on top of it. You can tell Viisi really knows their stuff and actually cares about helping people through the process instead of just rushing things.

Definitely recommend Viisi (and Brent!) if you’re looking for reliable and easy-to-talk-to mortgage advisors in the Netherlands :)

16 October 2025
Unprompted review
Rated 4 out of 5 stars

I'm overall very happy with the advice…

I'm overall very happy with the advice and service from Anne and her colleagues! Once we decided on which mortgage to go for, the process moved quickly, they kept us informed and explained every step clearly.

One thing I found a bit disappointing, though, was the extra fee for communication in English. My partner is Dutch and could help translate the documents from the bank, so I’m not sure how much additional work it really involved to justify the extra cost. Since I’m also from another EU country, there wasn’t any additional paperwork required either. It just felt a little strange to be charged extra for something that seemed quite minor in practice.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Had the most smooth experience with Vissi. I had the pleasure of having Thomas Seis as my financial advisor. He was very quick to respond to my emails and calls, always very friendly, helpful and knowledgeable.My mortgage was arranged without any hassle. Thanks!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Top service and expertise - especially for expats!

Viisi was recommended by a colleague of mine and they did not disappoint. As an expat, it can be very stressful and confusing to get proper advice, especially when it comes to finding the right mortgage provider.

Anne, who was my advisor, did a fantastic job in explaining all intricacies of applying for a mortgage. I was positively surprised by her knowledge when it comes to very complex situations that mostly affect expats.

Besides from that, Viisi is super responsive and every call/meeting felt they prepared as much as they could.

I could not be happier!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Working with Viisi was an amazing experience and exceeded all my expectations

From my first call with Sebastiaan to the detailed mortgage application process with Anne, the support was fantastic. Anne truly went above and beyond—instead of just helping me find a mortgage, she gave me a deeper, tailored view of my current and future financial situation. This level of thoughtful and caring guidance truly impressed me.

The entire team explained every step of the process in detail, always answered my questions, and never made me feel rushed. Everything moved quickly due to their efficiency, not because I was pressured.

Honestly, it sounds too good to be true, but I swear it was. I'll be recommending them to anyone I know who is looking for a mortgage.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

We took Viisi’s mortgage advisory…

We took Viisi’s mortgage advisory services for purchasing our new property. Niels Lengers was our advisor and provided excellent service. He was extremely prompt in providing responses, guiding us in all our bids on time and finally helping close it with the best lender, rate and mortgage amount.
I would highly recommend Viisi !

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I had a great experience with ViisiExpat. They made the whole process so much easier for an expat who does not speak Dutch like myself. Everything was explained clearly and in plain language, which gave me a lot of confidence.

What stood out the most was how quick everything went through – from advice to approval, the process felt smooth and efficient. Communication was always clear and timely.

If you are an expat looking for a mortgage, I can definitely recommend them.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Viisi!

Super satisfied with Viisi and our advisor, Timo! From the intro call, to getting our mortgage approved, Timo has been incredibly helpful and responsive. The whole process was very smooth and fast, and we're very happy with the choices he suggested. We highly recommend them for a stress free mortgage application experience!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Securing a mortgage using Viisi

As an expat who doesn’t speak Dutch, navigating the Dutch mortgage process seemed daunting at first. Thankfully, Brent and his team at Viisi made the entire experience smooth and stress-free. From the very beginning, Brent was incredibly proactive, guiding me through every step, explaining all the important details clearly, and ensuring I had all the information I needed to make informed decisions.
He went above and beyond to help me secure a mortgage, always staying one step ahead and making sure nothing fell through the cracks. His professionalism, responsiveness, and deep understanding of the process were truly impressive.
I highly recommend Brent and the Viisi team to any expat looking for reliable, knowledgeable, and supportive financial advice in the Netherlands.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Very experienced and professional guidance

All the process went smoothly. The team is super experienced and professional. Thomas Sies our contact made everything clear and guide us through. Communication and support was really great. Being an expat I can conclude that Visi is your partner as mortgage advisor in Netherlands.

31 August 2025
Unprompted review

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