Vignette Express Reviews 2,162

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 999 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often receiving their vignettes within minutes. People find the process of purchasing a vignette online to be very easy, convenient, and user-friendly, with many appreciating the clear and intuitive website. The overall sentiment highlights a positive customer experience due to the quick response times and smooth operation. However, some people were dissatisfied with the pricing, noting that the service charges significantly more than the official government websites for vignettes. Reviewers frequently mention paying extra fees for services that are inherently fast due to their digital nature, such as express delivery. While the website is generally considered easy to use, there is some ambiguity regarding its clarity, with a few customers feeling that the pricing structure could be more transparent.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently highlight the... See more

Service

Customers had positive experiences with service, often praising its speed and efficiency. Many reviewers... See more

Price

Consumers express significant dissatisfaction with the pricing, often finding it to be expensive and... See more

Website

People report ambiguous experiences with the website. Many customers praise its user-friendliness, intuitive... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the speed of service, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very quick registration

Easy registration and quick processing

8 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience! It's great to know the registration felt simple and everything was handled without delay.

Vignette Express Team

Rated 5 out of 5 stars

Fast and without any problems

Fast and without any problems, everything was fine, thanks

14 March 2026
Vignette Express logo

Reply from Vignette Express

We’re really glad everything went smoothly for you and that the process was hassle-free. Thanks for taking the time to share your experience—we hope to assist you again in the future!

Vignette Express Team

Rated 5 out of 5 stars

recommended

very easy tor purchase and very fast reply.

13 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your recommendation. We are glad to hear that the process was easy and that you received a fast response. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

It was simple and fast.

It was simple and fast.

6 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback. We are glad to hear that the process was simple and fast for you. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Within 15min, no problems

Easy, fast, no problems

11 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! 😊
We’re happy to hear that everything was easy, fast, and problem-free. Your feedback is greatly appreciated.

Best regards,
Vignette Express team

Rated 5 out of 5 stars

Simple quick process

Simple quick process. Thank you.

12 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!
We're pleased to know that everything went smoothly and that the process was quick and straightforward for you. We truly appreciate you taking the time to share your experience.

Kind regards,
Vignette Express team

Rated 5 out of 5 stars

Very satisfied!

Very fast, very easy!

4 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback. We are glad to hear that the process was fast and easy for you. We wish you a pleasant journey.

VignetteExpress Team

Rated 1 out of 5 stars

Scam

Not the official website

12 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We would like to clarify that we are an independent service provider offering assistance with the purchase and registration of digital vignettes. We are not the official government website, and this information is clearly stated on our website before completing the purchase.

If you have any questions regarding your order, please feel free to contact our support team and we will be happy to assist you.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and fast

12 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! 😊
We’re glad to hear that the process was easy and fast for you. Your feedback means a lot to us and motivates our team to keep providing the best service possible.

Best regards,
Vignette Express Team

Rated 3 out of 5 stars

I am still waiting for my Vignette.I go…

I am still waiting for my Vignette.I go on holiday soon and. need it to travel through Switzerland. Barry Reynolds

26 February 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your message.

Your vignette was sent on 2026-02-26 at 15:49:19 to the email address provided in your order. Please check your spam or junk folder, as the email may have been filtered there.

If you still cannot find the message, please contact our support team at support@vignetteexpress.com
, and we will assist you further.

VignetteExpress Team

Rated 5 out of 5 stars

Fast and quick

Fast and quick - perfect..

11 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback. We are pleased to hear that you were satisfied with our service. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

It was easy to get the Vignette

It was easy to get the Vignette . Fast and smooth . I received the Invoice without any problems .

3 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your kind feedback. We are glad to hear that the process was fast and smooth for you and that everything worked without any problems. We wish you a pleasant journey.

VignetteExpress Team

Rated 1 out of 5 stars

To buy an online Vignetta is super easy…

To buy an online Vignetta is super easy and fast! I love it! The link between Police control with highway camera can be improved because I have receive a fine since according DARS I didn't had the vignetta. Of course I've replied with all evidence but only God knows if DARS will be cleared with that. Administration entities are a block everywhere.

3 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We are glad to hear that the purchase process was easy and fast for you. According to our records, the vignette was issued correctly in accordance with your order. If you have already provided the relevant documents and confirmation to the authorities, they should be able to verify the validity of the vignette.

We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Good Job guys!

10 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We're very happy to hear that you had a good experience with our service. Your support means a lot to us and motivates our team to keep providing fast and reliable service.

Vignette Express Team

Rated 5 out of 5 stars

I receive the electronic vignette from…

I receive the electronic vignette from start the webpage to receive via email in 5 minutes. It was essy to pay with applepay.

9 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience!

It's great to hear that the process was quick and that you received your electronic vignette within minutes. We're also happy that the Apple Pay option made the payment smooth and convenient.

We truly appreciate your feedback and hope to see you again on your next trip.

Vignette Express Team

Rated 5 out of 5 stars

Easy handling.

2 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're glad to hear that you found the process easy to handle. Making the purchase simple and convenient for our customers is one of our priorities .

Vignette Express Team

Rated 5 out of 5 stars

Very easy

It was very easy and didn't take a long time.

8 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are pleased to hear that the process was easy and quick for You. Providing a simple and efficient experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Excellent services

Excellent quickly service!

7 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are delighted to hear that You were satisfied with the quick and excellent service. Providing a fast and smooth experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very quick and easy

27 February 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are delighted to hear that the process was quick and easy for You. Providing a smooth and efficient experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very good interface

Very good interface. Easy to use.

6 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are pleased to hear that You found the interface clear and easy to use. Creating a simple and user-friendly experience is very important to us.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

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