Vignette Express Reviews 2,406

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 977 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the speed and efficiency of the service, noting that documents were issued and confirmed very quickly, often within minutes. Many found the process extremely easy and user-friendly, appreciating the clear and manageable website interface. The overall service is described as excellent, with people expressing high satisfaction and a willingness to recommend it to others. However, some people were dissatisfied with the pricing, finding the processing fees excessive compared to the actual cost of the vignette. Reviewers also mentioned concerns about extra charges for faster service, considering it unnecessary for a digital product that is inherently quick.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the quick and straightforward... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and professionalism.... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its clean, understandable, and... See more

Price

Customers express significant dissatisfaction with the pricing, often finding it excessively high compared to... See more

Response time

Clients share positive opinions on response time, consistently praising the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

easy and fast

13 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the process easy and fast.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

Website was easy to follow and receipt…

Website was easy to follow and receipt of confirmation was very quick

21 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the website easy to follow and that the confirmation arrived quickly.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found our service very fast and good.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

Easy and quick webpage which makes it…

Easy and quick webpage which makes it very easy to order and pay the vignette for several countries.

20 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We’re happy to hear that you found our website easy to use and that ordering and paying for vignettes for multiple countries was quick and convenient.

We truly appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

very easy and quick

very easy and quick to book

13 April 2026
Vignette Express logo

Reply from Vignette Express

Thanks for sharing your experience!

Great to hear the booking process felt smooth and quick—that’s exactly what we aim for.

Have a fantastic trip ahead! 🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that ordering the pass went well for you. If you ever need assistance again, we’re happy to help.

Wishing you a safe and pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

Fast and user friendly

Fast and user friendly

12 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the process fast and user-friendly.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

It helped a lot and was stress relief…

It helped a lot and was stress relief the imediate response and the document so that i could enjoy my trip 🙏

12 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you so much for your kind words!

We’re really happy to hear that our quick response and the document helped make your trip more enjoyable and stress-free—that’s exactly what we aim for.

We truly appreciate your trust and wish you many more pleasant journeys! 🙏🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re glad to hear that you found the order process uncomplicated.

We appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars

User-friendly

User-friendly, transparent, fast

11 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great feedback!

We’re happy to hear that you found our service user-friendly, transparent, and fast.

We truly appreciate your trust and wish you a pleasant journey! 🚗
Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was clear and easy to understand.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Perfect

Every step, FAQ, doubt was super clear, the confirmation was immediate

17 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything worked perfectly.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Everything ok

17 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy it was fast and easy for you.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We appreciate your feedback.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Fast receive

Fast receive, friendful application, additional information for trip to Prague

10 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything was quick and helpful for your trip planning.
Have a great journey and enjoy your time in Prague! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Very fast service

Very fast service, we received vignette within 5 minutes

9 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad you received your vignette so quickly.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy to hear the process was convenient and smooth.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

The process was simple

The process was simple, straightforward and quick. Once completed, the vignette was issued immediately.

15 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything was clear and handled without any hassle. Wishing you a pleasant trip!

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you! We truly appreciate your kind words. Have a great journey ahead!

VignetteExpress Team

Rated 5 out of 5 stars

It doesen´t get any faster.

The possibility to pay via PayPal would be nice!

14 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We appreciate your suggestion regarding PayPal as a payment option. We are continuously working to improve our services, and we will certainly take this into consideration.

Kind regards,
Vignette Express Team

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