Vignette Express Reviews 2,221

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,029 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the speed and efficiency of the service, often receiving their vignettes within minutes. Many found the process extremely easy and user-friendly, highlighting the intuitive nature of the website and the clarity of the information provided. People are very satisfied with the overall service and would recommend it to others. However, some customers also noted concerns regarding the pricing, feeling that the cost was significantly higher than official government sites, sometimes even double or triple the standard price. A few other people also felt that the additional charges for express service were unnecessary, given the inherently fast nature of digital services.

What people talk about most

User experience

Users describe positive interactions with the user experience. Customers consistently highlight the fast,... See more

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Many reviewers... See more

Price

Reviewers mention negative feedback about price. Many customers express dissatisfaction with the pricing,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website to be user-friendly,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied

Rated 5 out of 5 stars

Given I did this on my phone with one hand while standing at the car rental counter, not speaking the language, and it arrived pretty much instantly, I'd say this service is dialed in. Croatia should... See more

Company replied

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

This is so much more convenient and efficient than purchasing it at the border. The website is clear and easy to handle. The delivery is fast and painless.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

It was simple and fast.

It was simple and fast.

6 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback. We are glad to hear that the process was simple and fast for you. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Within 15min, no problems

Easy, fast, no problems

11 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! 😊
We’re happy to hear that everything was easy, fast, and problem-free. Your feedback is greatly appreciated.

Best regards,
Vignette Express team

Rated 5 out of 5 stars

Simple quick process

Simple quick process. Thank you.

12 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!
We're pleased to know that everything went smoothly and that the process was quick and straightforward for you. We truly appreciate you taking the time to share your experience.

Kind regards,
Vignette Express team

Rated 5 out of 5 stars

Very satisfied!

Very fast, very easy!

4 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback. We are glad to hear that the process was fast and easy for you. We wish you a pleasant journey.

VignetteExpress Team

Rated 1 out of 5 stars

Scam

Not the official website

12 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We would like to clarify that we are an independent service provider offering assistance with the purchase and registration of digital vignettes. We are not the official government website, and this information is clearly stated on our website before completing the purchase.

If you have any questions regarding your order, please feel free to contact our support team and we will be happy to assist you.

VignetteExpress Team

Rated 5 out of 5 stars

Easy and fast

12 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! 😊
We’re glad to hear that the process was easy and fast for you. Your feedback means a lot to us and motivates our team to keep providing the best service possible.

Best regards,
Vignette Express Team

Rated 3 out of 5 stars

I am still waiting for my Vignette.I go…

I am still waiting for my Vignette.I go on holiday soon and. need it to travel through Switzerland. Barry Reynolds

26 February 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your message.

Your vignette was sent on 2026-02-26 at 15:49:19 to the email address provided in your order. Please check your spam or junk folder, as the email may have been filtered there.

If you still cannot find the message, please contact our support team at support@vignetteexpress.com
, and we will assist you further.

VignetteExpress Team

Rated 5 out of 5 stars

Fast and quick

Fast and quick - perfect..

11 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your positive feedback. We are pleased to hear that you were satisfied with our service. We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

It was easy to get the Vignette

It was easy to get the Vignette . Fast and smooth . I received the Invoice without any problems .

3 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your kind feedback. We are glad to hear that the process was fast and smooth for you and that everything worked without any problems. We wish you a pleasant journey.

VignetteExpress Team

Rated 1 out of 5 stars

To buy an online Vignetta is super easy…

To buy an online Vignetta is super easy and fast! I love it! The link between Police control with highway camera can be improved because I have receive a fine since according DARS I didn't had the vignetta. Of course I've replied with all evidence but only God knows if DARS will be cleared with that. Administration entities are a block everywhere.

3 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback.

We are glad to hear that the purchase process was easy and fast for you. According to our records, the vignette was issued correctly in accordance with your order. If you have already provided the relevant documents and confirmation to the authorities, they should be able to verify the validity of the vignette.

We wish you a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Good Job guys!

10 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We're very happy to hear that you had a good experience with our service. Your support means a lot to us and motivates our team to keep providing fast and reliable service.

Vignette Express Team

Rated 5 out of 5 stars

I receive the electronic vignette from…

I receive the electronic vignette from start the webpage to receive via email in 5 minutes. It was essy to pay with applepay.

9 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for sharing your experience!

It's great to hear that the process was quick and that you received your electronic vignette within minutes. We're also happy that the Apple Pay option made the payment smooth and convenient.

We truly appreciate your feedback and hope to see you again on your next trip.

Vignette Express Team

Rated 5 out of 5 stars

Easy handling.

2 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review!

We're glad to hear that you found the process easy to handle. Making the purchase simple and convenient for our customers is one of our priorities .

Vignette Express Team

Rated 5 out of 5 stars

Very easy

It was very easy and didn't take a long time.

8 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are pleased to hear that the process was easy and quick for You. Providing a simple and efficient experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Excellent services

Excellent quickly service!

7 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are delighted to hear that You were satisfied with the quick and excellent service. Providing a fast and smooth experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very quick and easy

27 February 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are delighted to hear that the process was quick and easy for You. Providing a smooth and efficient experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very good interface

Very good interface. Easy to use.

6 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are pleased to hear that You found the interface clear and easy to use. Creating a simple and user-friendly experience is very important to us.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Quick and easy

6 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are glad to hear that the process was quick and easy for You. Providing a smooth and efficient experience is always our goal.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Fast and easy access.

26 February 2026
Vignette Express logo

Reply from Vignette Express

Thank you for positive review!

We hope you will use our services again in the future!

Vignette Express Team

Rated 5 out of 5 stars

You should offer vignettes for shorter…

You should offer vignettes for shorter periods, i.e. week and month.

5 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your suggestion!

We appreciate your feedback regarding shorter vignette options such as weekly or monthly periods. Comments like yours are very valuable and help us understand what our customers would like to see in the future.

Vignette Express Team

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