Lovely comfortable sandals. Sensibly priced. Prompt delivery and great customer service. Returned an item due to size (one style too wide for my narrow feet), easy to return and quick refund.
Company replied
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Review summary
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Company details
Written by the company
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Contact info
United Kingdom
- help@vgan-life.com
- vgan-life.com
4.6
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to navigate website
Very easy to navigate website. Product was of a very high quality, came on time and reasonably priced
22 November 2025
Unprompted review
Reply from V.GAN
Thank you for the positive review.
My daughter loves her slippers
23 November 2025
Unprompted review
Stylish product
Excellent product. well made and the packaging was durable so arrived safely and also well on time.
22 November 2025
Unprompted review
Reply from V.GAN
Really happy you're so pleased with your purchase.
Nice product but beware of the spam!
Products arrived quickly and seem nice enough, but be aware they will spam you incessantly after you’ve bought from them, and unsubscribing to emails makes no difference at all. If you’re lonely and love getting emails from strangers then definitely buy something from here, you’ll have a friend for life.
18 November 2025
Unprompted review
Reply from V.GAN
I feel like you need one more email. In all seriousness, let me look at the email flow.
Shoes are absolutely beautiful
Shoes are absolutely beautiful. thanks so much!
24 November 2025
Unprompted review
Reply from V.GAN
Just like your music
I purchased the chocolate knee boots…
I purchased the chocolate knee boots which are exquisite. They are extremely comfortable and do not tire my feet. I am size 5 in footwear and purchased a size 6 as they are boots which will allow for different sock thickness. I’m more on the wider side than narrow feet wise and my calf circumference is 15 inch - measured from 4 inch below my knee and the zip does up lovely but if your calves are bigger than this then you will have difficulty doing them up. They look expensive and will take you from day to night with various dress wear. The most important thing to me even from how beautiful and comfortable these boots are is the fact that no animal has had its life ended for the sake of beauty and I am thankful to have found a company whose ethics shine and give fabulous customer service. Thank you and I will be purchasing the black pair soon.
15 October 2025
Unprompted review
Reply from V.GAN
Great review - Thank you
Reply from V.GAN
Thanks for the feedback
Quick delivery and beautifully packaged…
Quick delivery and beautifully packaged boots. They are super comfy and well made!
19 November 2025
Unprompted review
Reply from V.GAN
Thank you for the lovely review.
Lovely quality ant design
The boots were sent out very quickly
The quality is lovely and the are very comfortable
21 November 2025
Unprompted review
Reply from V.GAN
Thank you for the kind review.
great product ,prompt delivery
great product ,prompt delivery, nice packaging.
10 November 2025
Unprompted review
Reply from V.GAN
I appreciate the kind review
Beautiful and high quality
Beautiful and high quality! I have a pair of sandals and a belt and they really are good products that I will be wearing for a long time. The packaging and shipping are also great. Thank you!
14 November 2025
Unprompted review
Reply from V.GAN
My pleasure
Reply from V.GAN
Super pleased you're happy with your purchase.
The product is of the highest quality
The product is of the highest quality, incredible design and also feels like real leather!!
10 November 2025
Unprompted review
Reply from V.GAN
Thank you for the kind review.
Liked the product just too small in…
Liked the product just too small in size, and fast delivery, good correspondence.
But little disappointed as wouldn’t honour the 20% code I initially used but have had to send the boots back as too small..and was keen to order the bigger size if I could use the code again.
7 November 2025
Unprompted review
Reply from V.GAN
Hi, I'll sort this for you. Can you email help@vgan-life.com and use ref DH HELP.
Great shoes - great service - Go V.GANS
Great shoes, quickly delivered at a very reasonable price - thanks.
6 November 2025
Unprompted review
Reply from V.GAN
I really appreciate the 5 star review Peter.
V.GAN Wheat 2 Brogue boots
V.GAN are great to deal with, love the products and ethos for sustainability, even down to the recyclable packaging. They have some of the best looking none animal leather boots around. Very comfortable and great style. A very reliable company with great customer service. If you are looking for cruelty free footwear I can not recommend them enough.
3 November 2025
Unprompted review
Reply from V.GAN
Thank you very much Adrian for the kind review.
Really lovely shoes
Lovely shoes, super comfortable and so soft. Order and delivery exceptionally efficient. Shoe boxes have a little handle so have repurposed the box. Will definitely be back to order more!
20 October 2025
Unprompted review
Reply from V.GAN
Thank you for a lovely review Sarah.
It's a good product and was delivered…
It's a good product and was delivered on time with no fuss
20 October 2025
Unprompted review
Reply from V.GAN
Appreciate the kind review.
So comfy and stylish
Great communication, quick delivery and lovely shoes as usual
7 October 2025
Unprompted review
Reply from V.GAN
Thank you Helen for the lovely review.
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