V.GAN Reviews 

155
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often noting their comfort and excellent construction. Many appreciate the vegan nature of the items and the reasonable pricing. People frequently highlight the fast and efficient delivery service, with orders arriving quickly and well-packaged. Consumers are very satisfied with their purchases and the smooth ordering process. However, some customers also noted issues with sizing, finding products to be too small or not true to size. A few other people also felt that some items caused discomfort, such as rubbing or pinching. The minority of people were dissatisfied with aspects of the returns process, including difficulties with return links or being charged for returns.

What people talk about most

Product

Users describe positive interactions with product, frequently highlighting the comfort, quality, and stylish... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising products for being well-made from... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and prompt delivery... See more

Order

Reviewers express satisfaction with the ordering process, often describing it as easy and efficient, with... See more

Price

Clients share positive opinions on price, often highlighting the reasonable and great value of products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery and the product arrived as expected. Really nice product that is very well made from top quality material. Plus it's always good to know you're not harming animals with your clothing... See more

Company replied

Rated 5 out of 5 stars

Bought a pair of men Taro Footbed last week on sale first time last week. Arrived on time. Very comfortable to wear. Well made. Quality material. Far better than some branded plastic crocs in my opini... See more

Company replied

Rated 5 out of 5 stars

Lovely comfortable sandals. Sensibly priced. Prompt delivery and great customer service. Returned an item due to size (one style too wide for my narrow feet), easy to return and quick refund.

Company replied

Rated 5 out of 5 stars

Absolutely adore my Brogue Boots! They're stylish, quality, very comfortable & have drawn complimentary remarks from total strangers! The boots were received well protected & packaged, and the servic... See more

Company replied


Company details

  1. Shoe Store
  2. Activewear Store
  3. Clothing Store
  4. Sportswear Store
  5. Women's Clothing Store

Written by the company

We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(155)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

A jump of faith that paid off

I bought some boots as they were on offer. They arrived just a few days later, beautifully packaged. The communication about delivery was really good and the boots themselves are amazing. Good quality, comfortable and exactly what I was looking for.

27 January 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you Layla for the kind review.

Rated 5 out of 5 stars

I love my boots

I love my boots. So comfortable and they arrived so fast.

28 January 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you Susan for your kind review.

Rated 5 out of 5 stars

I recently ordered a pair of walking…

I recently ordered a pair of walking boots and I love them! They look great, feel great and very comfortable to walk in. I initially brought these for ethical reasons and I am glad I did, normally the price would have put me off but they are going to be well used as in training for an ultra walk in May. Very quick delivery. Would recommend this company.

28 January 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thanks for the lovely review Paula.

Rated 5 out of 5 stars

Just received my Oatmeal Derby Men's…

Just received my Oatmeal Derby Men's shoes. Super prompt delivery and they're even better looking than the website images suggested. I ordered my usual size 9 (43) and the fit is perfect. They're very comfortable and look fab on. Very stylish and clearly high quality. They feel like superbly constructed shoes in the hand and on the feet. Hopefully they'll wear well. They feel like they will. I'm delighted. I'll be buying from V.GAN from now on.

24 January 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Lovely to hear

Rated 5 out of 5 stars

Fabulous boots

Easy to order, speedy delivery. Love the boots, so comfortable. I ordered up a size to a 6 as I read someone else had done that, which worked as they fit well. So lovely to find such good quality cruelty free boots. Thank you

16 January 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Great to hear.

Rated 5 out of 5 stars

Love my shoes

Love my shoes
Fantastic quality and love the company

22 January 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you for the positive review.

Rated 1 out of 5 stars

Refund

Hi there! Still waiting for my refund of the boots I paid post for and posted on 14/01/2026.

19 January 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Please reach out to customer services

Rated 5 out of 5 stars

I have been looking to replace my old…

I have been looking to replace my old walking boots for some time, and wanted vegan . I took a chance with these as buying shoes on line isn't always a great idea.
they look lovely and not bulky like some do, and I tried them on today and walked from Brixton to Chelsea and a bit further abut 7 miles . So for a new boot that was pretty good, they started to pinch a little at the small toes after 6 miles, so maybe will need bit more breaking in.

18 January 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you for supporting my brand.

Rated 5 out of 5 stars

Just great

Super comfy, gorgeous, very nice quality, nothing else to add.

PS: I love that the soles have good grip!

15 January 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Great to hear Andrea.

Rated 5 out of 5 stars

Absolutely love these boots

Absolutely love these boots! They’re comfortable, stylish, and I’m so happy they’re vegan. Great quality — would definitely recommend.

14 January 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Thank you for the great review

Rated 5 out of 5 stars

Great Vegan shoes!

Really happy with my Women’s Taro shoes- super comfy on the first couple wears. They arrived quickly and packaged nicely.
I’ve already recommended them to a friend who had bought a pair too!

8 January 2026
Unprompted review
V.GAN logo

Reply from V.GAN

Great to hear!

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