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Veteran Debt Assistance Reviews 

1,616
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 722 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally understanding, compassionate, and patient when guiding individuals through their financial challenges. People consistently note that the onboarding process is smooth, highly informative, and structured to put anxious individuals completely at ease. Individuals express immense relief and renewed hope as knowledgeable representatives handle their debt consolidation clearly and professionally. However, some customers also noted instances of delayed communication or difficulties receiving timely responses from customer service after submitting paperwork. A few reviewers additionally mentioned feeling initially confused by the heavy volume of emails and questioned the upfront payment structure.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that reviewers consistently found team members... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising agents for being understanding,... See more

Service

Consumers find service to be a great way to reset their financial situation with professional help and... See more

User experience

Customers had positive experiences with user experience, highlighting how representatives guided them step by... See more

Payment

People report ambiguous experiences with payment, noting both efficient setups and upfront fees. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm telling you. If your stressing about your debt week in and week out, and feeling ashamed about how it got so bad, then you really should talk to these folks! It is the easiest and most informati... See more

Company replied

Rated 5 out of 5 stars

I have been ebarrased about how much in debt I was. I burned through all my savings, canceled any non essential subcriptions, sold stuff online, moved to a smaller cheaper place and still ran up my cr... See more

Company replied

Rated 5 out of 5 stars

Janna made the whole experience worth the time and she was very pleasant and patient with us as we have a hard time getting things done! She was helpful, courteous and very knowledgeable and took her... See more

Company replied

Rated 5 out of 5 stars

What a great experience! Myself and my wife made the right call using Veteran Debt Assistance! I filled out the information packet and received a call from a company qithin minutes and bam just like t... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,616)

722 reviews in the last 12 months

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Rated 3 out of 5 stars

Like the setup

26 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Vernell,

Thank you for your feedback. We’re glad to know our team provided courteous service, though we understand you may have questions about whether the program is the right match. If you’d like, we’re here to go over your options again and answer any questions you may have to make sure it aligns with your goals. Please don’t hesitate to contact us at help@veterandebtassistance.org. Your comfort and confidence are important to us, and we’re here to support you fully.

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Fast and easy

Fast and easy, staff was very helpful. Took time and explained everything.

31 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Glen,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Family Debt Assistance Team

Rated 5 out of 5 stars

I was set up with the best…

I was set up with the best consolidation company.

31 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great staff that help me to get debt…

Great staff that help me to get debt relief.

27 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Kevin,

Thank you for the kind words! We’re so glad you had a great experience with our team and found our staff helpful. We truly appreciate your support.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Everyone associated with my case was…

Everyone associated with my case was awesome! They were polite, professional and willing to go the extra mile to assist me. Highly recommend!

26 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi David,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

This isn't a gimmick, staff was empathetic, professional and polite, service is a-1

Staff was empathetic, professional, polite and efficient. This led to great service and great customer care.

26 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Donn,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Stay on to help with all communications and made we understand everything. Was not pushy. I didn't feel like i was being robbed

29 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I was amazed at the quickness of the…

I was amazed at the quickness of the resolution and the setup of payment. It was awesome!

27 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Steve

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The individual was very knowledgeable…

The individual was very knowledgeable and took her time to go over everything. She was very personable and friendly.

29 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Richard,

Thank you for the fantastic review! We’re thrilled that our agent could make the process clear and helpful for you. She truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Awesome assistance

This debt scenario is not pleasant for me. The debt situation occurred helping family who desperately needed assistance. The company that was recommended was awesome in their understanding and helping me through a solution that has an end result in sight. Thanks you so much. I am 💯 disabled Vietnam Veteran with very limited resources. When the promise to repay vaporized y’all helped me with options.

28 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Tom!

Thank you for sharing your experience with us. We’re so glad our team was able to make the process easier and help you feel more at ease about managing things moving forward. We truly appreciate your kind words and trust in us.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate

24 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi William,

Thank you so much for the kind words! We're delighted to hear that you found the process so easy! Thank you for choosing us to walk beside you on your financial journey. If you ever have any questions, we're just a phone call away.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The service that your giving the…

The service that your giving the customer are great and professional staff.

26 August 2026
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Reply from Veteran Debt Assistance

Hi Fermin,

Thank you for the kind words! We’re so glad you had a great experience with our team and found our staff helpful and professional. We truly appreciate your support.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great Consumer experience

The agent explained in detail and addressed all my concerns.

27 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Senoip,

Thank you for sharing your experience with us. We’re glad our team was able to thoroughly explain everything and address all of your concerns.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I had a great experience with Veteran…

I had a great experience with Veteran Assistance, I was well informed of what was going to happen, and I also stayed in touch with text and phone calls

25 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Joseph,

Thank you for sharing your experience with us! We’re glad you felt well informed throughout the process and that our team stayed in touch along the way. We truly appreciate your kind words.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I was referred to Accredited and…

I was referred to Accredited and everything worked out great. Thank- you.

27 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
Thank you for your kind review! We're delighted to hear that you are pleased with your financial plan and are well underway in tackling debt. If you ever have any questions, please don't hesitate to reach out.
Best regards,
The Veteran Debt Assistance

Rated 1 out of 5 stars

It is a debt resolution service

It is a debt resolution service. Not loans are advertised.

26 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Barbara,

We’re sorry to hear that you didn’t feel supported through our service. Our goal is to provide meaningful assistance to each client, and we’d appreciate the opportunity to understand more about your experience and see how we can improve. Please feel free to reach out to us at help@veterandebtassistance.org so we can work toward a solution that better meets your needs.

Thank you,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Was concerned about this

Was concerned about this, but they made it very easy and were very helpful in assisting me. I can now breath a little easier about being able to control things from now on. this economy is being verry difficult on those of us who depend on Social Security to survive. Thank you for all of your help.

26 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there!

Thank you for sharing your experience with us. We’re so glad our team was able to make the process easier and help you feel more at ease about managing things moving forward. We truly appreciate your kind words and trust in us.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great Job

Great Job, keep up the good work!

23 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Nehemiah,

Thank you so much for the kind words! We really appreciate your support and are glad you had a great experience with us.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Our representative was awesome

Our representative was awesome

25 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Thank you for the wonderful feedback! We’re so glad to hear you had such a positive experience with our representative. We appreciate you taking the time to share this with us.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

excellent advice

17 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Thank you for the kind feedback! We’re glad you found the guidance helpful and appreciate you taking the time to share your experience.

Best,
The Veteran Debt Assistance Team

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