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Veteran Debt Assistance Reviews 

1,622
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 722 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally understanding, compassionate, and patient when guiding individuals through their financial challenges. People consistently note that the onboarding process is smooth, highly informative, and structured to put anxious individuals completely at ease. Individuals express immense relief and renewed hope as knowledgeable representatives handle their debt consolidation clearly and professionally. However, some customers also noted instances of delayed communication or difficulties receiving timely responses from customer service after submitting paperwork. A few reviewers additionally mentioned feeling initially confused by the heavy volume of emails and questioned the upfront payment structure.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that reviewers consistently found team members... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising agents for being understanding,... See more

Service

Consumers find service to be a great way to reset their financial situation with professional help and... See more

User experience

Customers had positive experiences with user experience, highlighting how representatives guided them step by... See more

Payment

People report ambiguous experiences with payment, noting both efficient setups and upfront fees. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm telling you. If your stressing about your debt week in and week out, and feeling ashamed about how it got so bad, then you really should talk to these folks! It is the easiest and most informati... See more

Company replied

Rated 5 out of 5 stars

I have been ebarrased about how much in debt I was. I burned through all my savings, canceled any non essential subcriptions, sold stuff online, moved to a smaller cheaper place and still ran up my cr... See more

Company replied

Rated 5 out of 5 stars

Janna made the whole experience worth the time and she was very pleasant and patient with us as we have a hard time getting things done! She was helpful, courteous and very knowledgeable and took her... See more

Company replied

Rated 5 out of 5 stars

What a great experience! Myself and my wife made the right call using Veteran Debt Assistance! I filled out the information packet and received a call from a company qithin minutes and bam just like t... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,622)

698 reviews in the last 12 months

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Rated 1 out of 5 stars

It is a debt resolution service

It is a debt resolution service. Not loans are advertised.

26 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Barbara,

We’re sorry to hear that you didn’t feel supported through our service. Our goal is to provide meaningful assistance to each client, and we’d appreciate the opportunity to understand more about your experience and see how we can improve. Please feel free to reach out to us at help@veterandebtassistance.org so we can work toward a solution that better meets your needs.

Thank you,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Was concerned about this

Was concerned about this, but they made it very easy and were very helpful in assisting me. I can now breath a little easier about being able to control things from now on. this economy is being verry difficult on those of us who depend on Social Security to survive. Thank you for all of your help.

26 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there!

Thank you for sharing your experience with us. We’re so glad our team was able to make the process easier and help you feel more at ease about managing things moving forward. We truly appreciate your kind words and trust in us.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great Job

Great Job, keep up the good work!

23 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Nehemiah,

Thank you so much for the kind words! We really appreciate your support and are glad you had a great experience with us.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Our representative was awesome

Our representative was awesome

25 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Thank you for the wonderful feedback! We’re so glad to hear you had such a positive experience with our representative. We appreciate you taking the time to share this with us.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

excellent advice

17 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Thank you for the kind feedback! We’re glad you found the guidance helpful and appreciate you taking the time to share your experience.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The respect and caring from everyone…

The respect and caring from everyone that worked with me.

25 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Eric,

We appreciate your kind words! Knowing that you found our service helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Friendly caring staff

Friendly caring staff , Evan Proctor did an outstanding job, made me feel like he totally understood my position in life. My credit card use got a bit out of control with the economy and inflation the way it is .
Never during our conversation did he make me feel like it was something that I should feel terrible about. Being retired and on a fixed income i wasn't sure where to turn , Evan made me feel like I made the right decision from the start

22 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Dan,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 1 out of 5 stars

Your big plan to help veterans out of…

Your big plan to help veterans out of debt is to have them stop paying their credit card bills and force a negotiation which will decimate their credit, bring lawsuits, and have major tax implications. Absolutely moronic. Steer clear.

21 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Tyler,

We’re truly sorry to hear about your experience. Our aim is to provide transparent and accurate information, and it’s disappointing to hear that this was not your experience. We appreciate your patience and would like to make it easy for you to connect with us to address your concerns directly. Please contact us at help@veterandebtassistance.org. We’re committed to resolving this with you and ensuring you feel fully informed and supported.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Becoming debt free

21 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi David,

We appreciate your kind words! Knowing that you found our service helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Austin was very nice

Austin was very nice. He explained the program sufficiently, making it eas y to understand.

21 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Lynda,

Thank you for the fantastic review! We’re thrilled that Austin could make the process clear and helpful for you. Austin truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Excellent help

As it's explained and laid out, this is exactly what I need. They were very patient and professional.

22 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi William,

Thank you for the wonderful feedback! We’re so glad our team was able to answer your questions and help you feel confident and reassured in your decision. We truly appreciate you sharing your experience with us.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Good job done

22 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Thank you for the kind review! We’re glad to hear you had a positive experience with our team and appreciate you taking the time to share your feedback.

Best,
The Veteran Debt Assistance Team

Rated 4 out of 5 stars

Hopeful

I was very confused and had anxiety over doing this but Daniel Siboulet was able to answer all my questions and gave me the confidence to go in this direction. I’m looking forward to getting out of debt and building a strong financial future

21 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Jerry,
Thank you for your kind review! We're delighted that you chose to partner with us on your journey to becoming debt-free. If you ever have any questions, please don't hesitate to reach out to us at help@veterandebtassistance.org.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing. Answered all the questions I had and reassured me about making the decision

18 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for the wonderful feedback! We’re so glad our team was able to answer your questions and help you feel confident and reassured in your decision. We truly appreciate you sharing your experience with us.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Barbara,
We're delighted to hear that you found the process so easy! Thank you for choosing us to walk beside you on your financial journey. If you ever have any questions, we're just a phone call away.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Simple easy to understand language

Simple easy to understand language. Polite courteous knowledgeable individuals. They weren't too starchy they made you feel comfortable during the whole procedure.

20 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Anthony,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

They explained everything in simple…

They explained everything in simple terms and made sure I understood what I was signing up for. The savings and convenience of their services made the decision to sign up easy

20 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Kim,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

This is the real deal!

I was made to feel very assured and comfortable sharing information and arriving at a satisfactory resolution to my debt problem.

20 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Clarence,

Thank you for the awesome review! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The representatives helped me all the…

The representatives helped me all the way through the process, very knowledgeable in every aspect. Made it easy for me to understand

20 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Rick,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to end. Thank you very much. You guys are excellent in all phases.

18 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Jean,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

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