Banner for Veteran Debt Assistance

Veteran Debt Assistance Reviews 

1,615
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 721 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable during the entire onboarding process. People also deeply appreciate the supportive customer service, noting that representatives take ample time to answer questions clearly and ease financial stress. Consumers find the overall resolution services remarkably easy to navigate and truly beneficial for regaining control over their personal finances. Some reviewers were not happy with the communication, noting specific instances where paperwork sent to customer service did not receive a response or assistance was missing.

What people talk about most

Staff

People report positive experiences with staff, frequently noting that representatives are extremely helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support agents are always... See more

Service

Customers had great satisfaction with the service, highlighting professional staff who guided them step by... See more

User experience

Clients share positive opinions on user experience, highlighting how helpful staff explained every step and... See more

Payment

Reviewers express mixed feelings regarding the payment process, noting quick setup and lower installments,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Janna made the whole experience worth the time and she was very pleasant and patient with us as we have a hard time getting things done! She was helpful, courteous and very knowledgeable and took her... See more

Company replied

Rated 5 out of 5 stars

I'm telling you. If your stressing about your debt week in and week out, and feeling ashamed about how it got so bad, then you really should talk to these folks! It is the easiest and most informati... See more

Company replied

Rated 5 out of 5 stars

I have been ebarrased about how much in debt I was. I burned through all my savings, canceled any non essential subcriptions, sold stuff online, moved to a smaller cheaper place and still ran up my cr... See more

Company replied

Rated 5 out of 5 stars

What a great experience! Myself and my wife made the right call using Veteran Debt Assistance! I filled out the information packet and received a call from a company qithin minutes and bam just like t... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,615)

722 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m very impressed with how informative…

I’m very impressed with how informative and polite the people I spoke with were.

7 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Patti,

Thank you for the awesome review and all those thumbs up! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Informative with a sigh of relief

The service agent Brandon was very helpful and informative. My experience with them was truly pleasant. I'm looking forward to completing this process and becoming debt free!

9 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Matthew,

Thank you for the fantastic review! We’re thrilled that Brandon could make the process clear and helpful for you. He truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

the Veteran Debt Assistance was very…

the Veteran Debt Assistance was very knowledgeable and informed of all practices they provide

8 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,

Thank you for the awesome review and all those thumbs up! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Life Changing

The experience with this company was amazing! They took the time to not only explain everything but to allow me to ask questions. You all are giving me an opportunity to breathe again. Thank you!!

9 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Stephen,

Thank you for the awesome review and all those thumbs up! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Staff

Derek was extremely helpful. He walked us through each step. He handled everything professionally and was great to work with.

8 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Mark,

Thank you for the fantastic review! We’re thrilled that Derek could make the process clear and helpful for you. He truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Michael was fantastic at explaining the…

Michael was fantastic at explaining the program and answering every question I had. Let’s roll!!

8 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Thank you for the fantastic review! We’re thrilled that Michael could make the process clear and helpful for you. He truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I was calling to confirm a meeting and…

I was calling to confirm a meeting and the agent who answered my call handled my problem. She was very professional and knew exactly how to deal with my situation. She took my information and by the time she was done I felt totally relieved.

4 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Lloyd,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the company and felt at ease. They provided me with many options and gave me the best for me to save as well as pay my consolidation payments.

7 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

What a great experience give em a try!

What a great experience! Myself and my wife made the right call using Veteran Debt Assistance! I filled out the information packet and received a call from a company qithin minutes and bam just like that we are now starting our debt free lifestyle by paying only 1/3 of our prior credit card payments!

6 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi, Reyes

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 1 out of 5 stars

I’m not happy with the process and wish…

I’m not happy with the process and wish to cancel my program. Sent paperwork to the customer service and have not received any response.

3 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Curtis,

We’re sorry to hear you're not happy with the process. We want to make the process as smooth as possible, so please reach out to us directly at help@veterandebtassistance.org so we can assist with your cancellation and address any questions. Thank you for bringing this to our attention, we’re here to help resolve it quickly.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Jamaal was the right call.

From the very start Jamaal was very attentive to our financial woes and reassured us that we were in excellent hands. Appreciate his attentiveness and compassion greatly.

2 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Christopher,

Thank you for the fantastic review! We’re thrilled that Jamaal could make the process clear and helpful for you. He truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Family Debt Assistance Team

Rated 5 out of 5 stars

Clear commination & very helpful…

Clear commination & very helpful break downs

4 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Deborah,

Thanks for the awesome review! Knowing that you found our service clear and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

It was a great experience

It was a great experience. Was very helpful in how I will get help and what to do. They made sure to tell you multiple times what to do and how to do it. Highly recommend it if you need it

4 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Jacob,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The ladies I worked with were amazing!

The ladies I worked with were amazing!! I’m really glad I made the call..

4 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Daniel,

Thank you for such a heartwarming review! Hearing that we made you feel like family is truly the best compliment we could receive. We’re dedicated to building genuine, caring relationships with our clients, and we’re so glad that came through in your experience. Remember, we’re always here for you.

Best regards,
The Veteran Debt Assistance Team

Rated 1 out of 5 stars

no one contacted me

28 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Douglas,

We’re sorry to hear that you didn’t feel supported through our service.

At Veteran Debt Assistance, we help individuals who’ve served and are facing difficult financial situations by taking a closer look at their current challenges and offering a personalized plan designed to reduce monthly payments and eliminate debt over time. We partner with trusted professionals to build realistic solutions, with many individuals seeing great progress within 24 to 48 months.

When you’re ready, you can get started here: http://spr.ly/6181xej8h. This quick assessment will ask you for simple information such as your name, address, contact details, veteran status, and current debt amount so we can match you with the right partner.

Thank you,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I was listened to and then clearly…

I was listened to and then clearly explained every aspect of the plan to help me with my debt.

4 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello,

Thank you for such a heartwarming review! Hearing that we made you feel like family is truly the best compliment we could receive. We’re dedicated to building genuine, caring relationships with our clients, and we’re so glad that came through in your experience. Remember, we’re always here for you.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Service with Compassion

My wife and I was respected and treated with care. The staff is very caring, listened and answered all questions with compassion. The website and app is very user-friendly.

1 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Harold,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

No more Worries

Janna made the whole experience worth the time and she was very pleasant and patient with us as we have a hard time getting things done! She was helpful, courteous and very knowledgeable and took her time to explain the process to us! We enjoyed talking with Janna because she listened and answered all our questions!

2 September 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Mark

Thank you for the fantastic review! We’re thrilled that Janna could make the process clear and helpful for you. She truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Family Debt Assistance Team

Rated 5 out of 5 stars

very professional.

Spoke to me in lay man terms. Explain in great detail.

31 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi David,

Thank you for the fantastic review! We’re thrilled that we could make the process clear and helpful for you. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Family Debt Assistance Team

Rated 3 out of 5 stars

Like the setup

26 August 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Vernell,

Thank you for your feedback. We’re glad to know our team provided courteous service, though we understand you may have questions about whether the program is the right match. If you’d like, we’re here to go over your options again and answer any questions you may have to make sure it aligns with your goals. Please don’t hesitate to contact us at help@veterandebtassistance.org. Your comfort and confidence are important to us, and we’re here to support you fully.

All the best,
The Veteran Debt Assistance Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look