Just had an email saying "Your review of a product from vaperoyale.co.uk has been flagged" I assume this is rebranding the company name from vaperoyale to the now "Vape by the sea" same company an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Only used them once, I ordered on line, they took payment, then they rang and left answer machine message, "sorry we haven't stocked that for a while" I requested a refund , tbh I don't actually... See more
Sean Donnellan (owner) what a joke just ignores ALL emails from customers and supposedly ALL messages from his staff. Where's MY money after 4weeks knock, knock hello?! Vape Royale are nothing but th... See more
Excellent service was talked through what vapes where available and which liquid flavours there was. Easy quick collection, life saver as my vape had died. Had a new one within an hour. Had a few... See more
Company details
Written by the company
A wide selection of e-liquids from all over the world, from Dinner Lady to Cuttwood. From beginner to advanced Vaping kits and devices.
Contact info
22 ST PETERS ST, CT1 2BG, CANTERBURY, United Kingdom
- 01227 634222
- Hello@vapebythesea.co.uk
- vaperoyale.co.uk
2.0
Poor
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vape Juice
Vape Juice - I ordered 6 bottles from this company. I only received 4 bottles the company did say they would send me the other 2 bottles but not received. Also the packaging was ripped. They may not have been the company fault but it is more the quality was lacking in the delivery.
30 November 2021
Quick and efficient delivery
27 October 2021
The best Vape Store in the UK
The best Vape Store in the UK, second to none.
Whether you call, or use their online service it's effortless.
Thank you all very much
24 September 2021
Excellent products and customer service
23 September 2021
I have never received my products…
I have never received my products from Vape Royal -.- I have emailed 4 times asking where my products are. I have never received a reply. (Order 4754)
7 August 2021
First time order
First time ordering and extremely happy with service, arrived quickly with no problems. Will definitely be ordering again
6 August 2021
Prompt and excellent service!
5 August 2021
Shittttt site
Shittttttt site . You cancel my order But dident send my money back . Worst scam site ever !!!!!
I need my money ore vaper
Order #4672
18 July 2021
Great service as always good products
Great service as always good products
Not to keen on the nic shots you supply with juice as i think it makes the juice i vape all day taste not quite right so i use my own.
16 July 2021
Did as said on the packet
Did as said on the packet, quick delivery and accurate shipment, will use all the time from now on.
20 June 2021
Ordered in the morning delivered to my…
Ordered in the morning delivered to my door excellent service. Friendly staff always willing to help or advise, would recommend every time 👏🏻👏🏻👏🏻
16 June 2021
Always great offers and prices
Always great offers and prices, even swapped a line for something similar after calling to confirm, great customer service
4 June 2021
Disappointed from this seller
25 May 2021
The best place in Kent to get vape…
The best place in Kent to get vape liquid and devices - would highly recommend
17 May 2021
Been using this store for some time…
Been using this store for some time now. Always got what I need and great service even during lockdown.
17 May 2021
Genuine cheap and good customer service
I hate phone calls from unknown numbers but always answer and let them speak first incase its important, glad I answered it was vape royal letting me know the colour I wanted was out of stock but they could send me another colour same day,very polite person that called me and came very fast, cheapest price I could find and genuine order appreciate the phone call great customer service and service in general
12 May 2021
Unprompted review
Fantastic all round service
Honestly, best place I’ve ever bought my stuff from, customer service is second to none, fast responses when you ask and calls directly from store if needed. Will never go anywhere else
1 May 2021
Really good service....
Really good service and really informative. Would highly recommend:)
21 April 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.