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Vape Juice Depot Reviews 

8,439
•
TrustScore 4.5 out of 5

4.4

Vaporizer Store
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Review summary

Created with AI, based on recent reviews

Looking at 3,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent delivery service, noting that orders are processed and shipped quickly, often arriving well within expectations. People appreciate the competitive and fair pricing, finding products to be more affordable than local alternatives. The wide selection of available products and the ease of the online ordering process also contribute to a highly positive overall sentiment among consumers. However, some customers also noted occasional issues with shipping, including delays in delivery or packages not being received as expected. A few other people also felt that the additional costs for shipping, signature fees, and age verification were a point of dissatisfaction.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Product

Reviewers mention positive feedback about product, often highlighting the wide selection, good quality, and... See more

Order

Customers had positive experiences with order, frequently praising the ease of online ordering and the... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the good, fair, and reasonable... See more

Service

Users describe positive interactions with service, frequently highlighting quick email responses and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Incredible quality, no complaints there genuinely, just feel like if I’m paying $16 for shipping, it shouldn’t take an entire week sorry apart from that though, no complaints!! looking forward to orde... See more

Company replied

Rated 4 out of 5 stars

Everything is top tier, customer service/all the types of vapes that I enjoy/website easy to navigate/prices are pretty good. My new favorite site to order vapes from but the excise taxes are killing... See more

Company replied

Rated 4 out of 5 stars

All products were in stock, packed and shipped next day. My frustration is that it takes a week to get the orderfor standard shipping but I don't believe that is the fault of Vapor Juice Depot. As I t... See more

Company replied

Rated 5 out of 5 stars

Processed in a timely manner and delivered promptly. Quick email response when reaching out for updates or answering questions. Great follow up! Would be nice if discount code or coupons for repeat m... See more

Company replied

Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store
  3. Tobacco Shop

About Vape Juice Depot

Written by the company

Vape Juice Depot only carries superior-quality vape products, and we provide them to you at the most affordable price anywhere in the US. Each product we offer goes through rigorous quality control before landing on our shelves. We offer the largest selection of Premium Salt Nic eLiquids, Portable Pod Systems, Vaporizer Kits, Tanks & Cartridges, Coils, and much more. Competitive Low Prices and Free Domestic Shipping with no minimum purchase. Shop now and Save BIG!
FINAL SALE
FREEBASE ELIQUIDS
NICOTINE SALTS
DISPOSABLE VAPE
VAPE TANKS
NICOTINE POUCHES

Customer Loyalty Program

Written by the company

Earn Points and Save Big
Join our rewards club and get up to 8% cash back on all orders.

Our Shipping Promise

Free US Shipping

Free US Shipping on all orders above $99

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(8,439)

3,595 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fast shipping

Fast shipping. Good prices. Always order from here.

8 July 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Jeremiah, thank you for the five-star review!

Rated 5 out of 5 stars

Best vape juice company

As always, such a reliable company. Items arrive in a timely manner, cost is cheaper than in local shops, plus the availability of the vape juice I use. Local shops are always out or I have to ask the shops to order them every time I need more.

6 July 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Dawn, thank you for the five-star review!

Rated 2 out of 5 stars

Takes a long time to process orders

Out of stocked my juice, I put the order in days ago and it still hasn’t shipped according the shipment tracker. I’ve ordered from other sites and shipping is always within 24 hours.

6 July 2026
Rated 4 out of 5 stars

Very easy to order

Very easy to order. Not easy receiving or finding the tracking information.

29 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Heather, thank you for the positive review!

We truly apologize for any shipping issues you experienced.

Please do not hesitate to reach out to our customer support team at Support@vapejuicedepot.com if you have any other questions or concerns!

Rated 5 out of 5 stars

Another smooth order

Another smooth order. Items were shipped and received very promptly. Thank you.

29 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Michael, thank you for the five-star review!

Rated 1 out of 5 stars

Horrible shipping

I placed an over 2 weeks ago, and still haven’t received my order.

I sent an email asking for an update and haven’t received a response

6 July 2026

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