We were looking for a different liquid to help us to stop smoking as others have been too sweet. We found the Café Tobacco which is much better for us and our order was received within 2 days which w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super quick delivery, age verification completed during purchase meaning items were simply posted without the need to be signed for. The products (nic salts) are high quality and good value for mone... See more
Company replied
Love Dinner Lady E-Liquids - they are really flavoursome. I prefer the Nic Salts in Lemon Tart flavour. (Many other flavours are lovely too) You actually get a hit of the pastry before the lemon - it’... See more
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I was introduced to Dinner Lady products as part of the NHS stop smoking scheme and I've found them to be great! I think I got about 12 weeks supply and a vape for free and lots of info about vaping a... See more
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Company details
About Dinner Lady
Written by the company
Dinner Lady is an award-winning UK vape brand, manufacturing and selling premium quality e-liquids, Disposables, Devices and Accessories. Winner of 40+ awards, Dinner Lady products are now sold in over 115 countries around the world.
homepage REFILLABLE PODS e-liquids Devices accessoriesContact info
GM House, Wilkinson Way,, BB1 2EH, Blackburn, United Kingdom
- (0)1254 972014
- support@vapedinnerlady.com
- vapedinnerlady.com
4.6
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Reply from Dinner Lady
Hi Nadine,
Thank you for your great feedback! We're so pleased to hear that you found the website easy to use and enjoyed our quick delivery and friendly service. It’s our pleasure to serve you, and we look forward to your next order!
Awesome service.
27 April 2026
Reply from Dinner Lady
Hi Mehr,
Thank you for your kind words! We're glad you enjoyed our service. Looking forward to serving you again!
Fantastic website love the flavours…
Fantastic website love the flavours always quick delivery
27 April 2026
Reply from Dinner Lady
Hi Sarah,
Thank you for your wonderful feedback! We're thrilled to hear you love our website, flavours, and speedy delivery. Your satisfaction means a lot to us, and we look forward to serving you again soon!
only sugestion i would make would be to…
only sugestion i would make would be to tell customers to expect an age verification e-mail when they make there order, as i missed it for several days before noticing it amongst the spam i had in my inbox, other then that great service
29 April 2026
Reply from Dinner Lady
Hi Neil,
Thank you so much for your feedback and for highlighting this important point. We’re sorry for any inconvenience caused by the age verification email, and we appreciate your suggestion. We’ll look into making our communication clearer so customers know what to expect after placing their order. We’re glad to hear you were happy with the service otherwise, and we hope to serve you again soon!
Reply from Dinner Lady
Hi Malcolm,
Thank you so much for your kind words! We're thrilled to hear you enjoyed our flavours and service. Your recommendation means a lot to us. We look forward to welcoming you back soon!
Not has it claims I paid for next day…
Not has it claims I paid for next day delivery it came 2 days after I’m still awaiting a refund that state I’m not read it was delivered day after order on 26/04/2026 arrived on 28/04/2026 taking it futher if not refunded for next day delivery fee returned I wouldn’t I advise anyone to choose that option.
28 April 2026
Reply from Dinner Lady
Hi Shez
Thanks for your feedback, we’re sorry to hear you’re unhappy with your delivery experience.
I can see you’ve already been in touch with our customer service team, who provided the same information, but to clarify again here: your order was placed on Sunday using our next working day delivery option. As outlined on our website, orders placed over the weekend or after our daily cut-off are processed on the next working day.
In this case, your order was dispatched on Monday and delivered on Tuesday, which is within the expected timeframe for this service.
If you have any further questions please don't hesitate to email us at support@vapedinnerlady.com
Dinner lady blue raspberry
brilliant service as usual ordered Sunday oils arrived Tuesday
27 April 2026
Reply from Dinner Lady
Hi Mr Larkin,
Thank you for your fantastic feedback!
We're thrilled to hear you received brilliant service once again and that your e-liquids arrived quickly We truly appreciate your continued support and loyalty.
If there’s anything else we can assist you with, just let us know!
Great service
Great service. Ordered, informed of delivery date, delivered on time! Excellent. 👌
27 April 2026
Reply from Dinner Lady
Hi George,
We're delighted to hear you had a great experience with our service—from placing your order to being informed of the delivery date and receiving your package right on time. Your satisfaction means a lot to us, and we truly appreciate your kind words.
If you need anything else or have any questions, please don't hesitate to reach out.
Reply from Dinner Lady
Hi paul,
We're happy to hear that you found the ordering process quick and experienced fast delivery. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
If you need any assistance or have questions about our products, please let us know!
Ripped package
Delivery was quick, Delivery man very helpful as he repaired the package. Which was ripped and open
24 April 2026
Reply from Dinner Lady
Hi Rob,
We're glad to hear your delivery arrived quickly and that the delivery person was very helpful, going above and beyond by repairing the package when it was ripped and open. We apologise for any inconvenience caused by the condition of the package, and we appreciate your understanding.
If you have any concerns about your order or need further assistance, please let us know. We’re always here to help and ensure you have a great experience with us!
Reply from Dinner Lady
hi Mr Philips,
Thank you so much for your feedback! We’re glad to hear you were satisfied with our speedy delivery. We look forward to serving you again.
Reply from Dinner Lady
Hi garry,
Thank you so much for your kind words! We're thrilled to hear you think we're a great company. Your support means a lot to us.
If you ever need anything or have any questions, please don’t hesitate to reach out!
Reply from Dinner Lady
Hi edna,
Thank you for your feedback! We’re pleased to hear you had a good experience with our quick delivery and affordable prices. If you need anything else or have more feedback, feel free to let us know.
The refill bottles are easy to open,-…
The refill bottles are easy to open,- are there passes from a vape shop are very difficult to open and to even get the fluid out of the bottle !
items ordered to arrive swiftly and in perfect condition
17 April 2026
Reply from Dinner Lady
Hi Angelica,
Thank you for your feedback! We're glad to hear that you find our refill bottles easy to open and use—making things convenient for our customers is important to us. We're also happy that your items arrived quickly and in perfect condition. If you have any other suggestions or need assistance, feel free to reach out.
Sent menthol and not the fruit flavour…
Sent menthol and not the fruit flavour as ordered
24 April 2026
Reply from Dinner Lady
Hi Dave,
We're very sorry to hear that you received the wrong flavour. This isn’t the experience we want for our customers.
Please email our customer service team (support@vapedinnerlady.com) with your order details, and we’ll arrange to send you the correct fruit flavour right away, or offer you a suitable resolution.
Thank you for bringing this to our attention, and we apologise for the inconvenience caused.
Dinner Lady for me is the best on the…
Dinner Lady for me is the best on the market. Love the Sherbet Lemon. Great fast delivery service.
21 April 2026
Reply from Dinner Lady
Hi Elizabeth,
Thank you for your kind words! We're delighted to hear that Dinner Lady is your favourite and that you love the Sherbet Lemon flavour. We also appreciate your feedback on our fast delivery service. If you ever need more recommendations or assistance, we're always here to help.
Reply from Dinner Lady
Hi Pamela,
Thank you for your kind words! We're glad you had a great experience with our service. If you need anything else, just let us know!
Excellent
Excellent. I use this company quite often on behalf of my mam. They go out of their way to get products dispatched and delivered on time. Can not fault them.
23 April 2026
Reply from Dinner Lady
Hi Willow,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had such positive experiences with us and that we’ve been able to help you and your mam. It means a lot to know our efforts to provide timely deliveries are appreciated. If you ever need anything, we’re always here to help!
Reply from Dinner Lady
Hi Dave,
Thank you for your feedback! We're glad to hear that everything is working great for you. If you have any questions or need further assistance, feel free to reach out.
There is always a discount offer that I…
There is always a discount offer that I can use, and delivery of my order is always fast and efficient
20 April 2026
Reply from Dinner Lady
Hi Millicent,
Thank you for your great feedback! We're glad you enjoy our discount offers and fast, efficient delivery. It's our goal to make your experience as smooth and rewarding as possible. We appreciate your support and look forward to serving you again soon!
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