V12 Vehicle Finance Reviews 

789
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

They have sold their vehicle finance department to a company we can’t get hold of from the 30may 2026 .. anybody going through any trouble too?

Company replied

Rated 5 out of 5 stars

I highly recommend these guys, absolutely amazing from start to end. Guided me through the whole process. Zuhaib was absolutely amazing and found exactly what I asked for. Make it so easy for me.... See more

Company replied

Rated 5 out of 5 stars

Over a year since I signed up and I have had no problems whatsoever. As long as you continue to make the agreed payments, everyone is happy. Prompt reminders before payment is due and I'm sure if som... See more

Company replied

Rated 5 out of 5 stars

Purchased my car with v12 finance about a year ago now. Not had any issues whatsoever and can’t fault them at all. They helped me to get a car that I otherwise wouldn’t have been able to afford. Makes... See more

Company replied

Company details

  1. Car Finance and Loan Company

Written by the company

V12 Vehicle Finance, a trusted partner in your car-buying journey, offers finance to suit your needs. With a commitment to customer service, we help our customers fund their cars with confidence. Our expert team understands the importance of every purchase, ensuring a smooth and efficient financing process. From flexible terms to competitive rates, we strive to make car ownership easy and enjoyable. Join thousands of satisfied customers who have experienced the convenience and excellence of V12 Vehicle Finance.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

789 reviews

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4.4

All reviews

(789)

10 reviews in the last 12 months

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Rated 4 out of 5 stars

Very good

Helpful team and very quick to get things sorted. Only didn’t rate 5 stars as I didn’t get the chance to experience using V12 finance for long.

26 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hello Kerri, thanks for your comment. We’re pleased to hear you’re happy with our service.

Many thanks, Emily

Rated 1 out of 5 stars

Had an email from these saying that my…

Had an email from these saying that my car finance application was declined
That's strange because I never applied for car finance with them
So now my credit score will be effected due to some one trying to obtain finance in my name or this company picks random people to 'test" there process on
Can't ring as they only open limited hours through the week
Not happy at all

1 February 2025
Unprompted review
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hello James, we conducted a soft credit check which does not affect your credit score and is not visible to other lenders. However, if you review your own credit file you will be able to see this search. We have tried to contact you but had no luck. If you wish to discuss this further, please call us on 0345 111 7125.

Many thanks, Emily

Rated 5 out of 5 stars

V12 Vehicle finance is here to…

V12 Vehicle finance company is here to help us achieve our dream of owning a car. They streamline transactions, making the process effortless and incredibly fast. With top-notch service, they ensure we get our car as quickly as possible.

25 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Adrian, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing V12 Vehicle Finance.

Many thanks, Emily

Rated 5 out of 5 stars

recommendations for car finance

It was quite quick for approval and then processed just as quick

25 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hello Denise, thanks for your comment. We’re pleased to hear you’re happy with our service.

Many thanks, Emily

Rated 5 out of 5 stars

Everything is done for you

Everything is done for you. You don’t need to worry about anything, it’s all explained beforehand and you then get the written version. Can’t ask for anything else!

24 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Beverley, thanks for leaving us a review. We are thrilled that you had a great experience. We prioritise customer experience and satisfaction, and your review reaffirms the hard work we put in every day. Take care and enjoy your car.

Many thanks, Emily

Rated 5 out of 5 stars

Polite and such detail to make my…

Polite and such detail to make my experience faultless

24 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Mark, we strive for 100% satisfaction, and it is great to see you had such a positive experience at V12 Vehicle Finance. Thank you for taking the time to leave this review.

Many thanks, Emily

Rated 5 out of 5 stars

Extremely professional and helpful

Extremely professional and helpful. The whole team are fantastic , would 100% recommend to anyone.

20 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi, thank you for this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care.

Many thanks, Emily

Rated 1 out of 5 stars

Bought a car through this finance…

Bought a car through this finance company called them with intermittent issues with my car numerous pictures supplied when warning lights come on no brakes a report was done and although no warning lights came on on test drive, and seemed issues with abs sensors but V12 say cars perfectly fine to use and has no issues this has happened twice since report but not interested so they will be getting held responsible if I have a accident please stay clear only interested in taking your money

16 December 2024
Unprompted review
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Keith, thank you for your feedback; we’re sorry to hear V12 Vehicle Finance hasn’t met your expectations. This is something we take extremely seriously.
After reviewing the account, it looks like you will have received a Final Response Letter from us after the completion of our investigation into your complaint. I hope we’ve responded clearly to the concerns you raised and explained in more detail what happened.
The Final Response Letter advises that you also have the right to raise this with the Financial Ombudsman Service (www.financial-ombudsman.org.uk).
I apologise again that our service fell short of the standard we set for ourselves.

Kind regards, Emily

Rated 5 out of 5 stars

very speedy ,easy to deal with

very speedy ,easy to deal with

26 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hello Lawrence, we’re pleased to hear you’re happy with our service. Our staff love seeing this feedback!

Many thanks, Emily

Rated 5 out of 5 stars

Easy to deal with very professional…

Easy to deal with very professional good after service

25 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Many thanks, Emily

Rated 5 out of 5 stars

I highly recommend these guys

I highly recommend these guys, absolutely amazing from start to end. Guided me through the whole process.
Zuhaib was absolutely amazing and found exactly what I asked for. Make it so easy for me.
The aftercare team were also incredibly helpful and explained things that I didn't quite understand.
I would happily use these guys again. I highly recommend to anyone. Everyone I spoke to on the team was friendly and easy to talk with.

Thankyou so much for everything guys, really do appreciate it.

3 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Ashton, thanks for leaving us a review. We are thrilled that you had a great experience. We prioritise customer experience and satisfaction, and your review reaffirms the hard work we put in every day. Take care and enjoy your car.

Many thanks, Emily

Rated 5 out of 5 stars

Werka

Highly recommend, easy process!!!

24 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hello, thanks for your comment. We’re grateful to hear you’d recommend us.

Many thanks, Emily

Rated 5 out of 5 stars

Amazing service which enabled me to buy my dream car!

I found myself in the mist of buying a car i was not planning on buying which was over my budget, but V12 came thru with an amazing offer and now I am a happy owner of my dream car. Thank you!

6 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Stefan, thanks for leaving us a review. We are thrilled that you had a great experience. We prioritise customer experience and satisfaction, and your review reaffirms the hard work we put in every day. Take care and enjoy your car.

Many thanks, Emily

Rated 5 out of 5 stars

V12 vehicle finance

Very professional in the way they work, and make the whole experience stress free.

21 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi John, thank you for taking the time to let us know how we did. We hope you have a great day!

Many thanks, Emily

Rated 5 out of 5 stars

Excellent service very fast litterally…

Excellent service very fast litterally had everything sorted and paid out within 24 hours always checking to make sure transaction was smooth A**

3 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Everton, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing V12 Vehicle Finance.

Many thanks, Emily

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