Tracy always takes good care of us and lets us know when there are good buys available. We have recommended her to many other friends and family. Our portfolio has grown more than we expected which is... See more
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Review summary
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What people talk about most
Reviews shaping this summary
My client representative, Tracy Henry, is without question the creme of the crop. She goes 125% for her clients every day. She calls to just check in, when there is something special. She is more th... See more
Company replied
My representative is quite helpful and good conversationalist and a nice guy however, I don’t understand why it takes forever to get stuff shipped at one point you had my money over six weeks before... See more
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Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... See more
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Company details
Written by the company
The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.
U.S. Gold Bureau
Written by the company
- The leading precious metals education and investment firm.
- The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.
Free Phone Consultation for All New Clients
Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.
Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.
Contact info
203 Heritage Grove Road, 78641, Leander, United States
- 800-775-3504
- contactus@usgoldbureau.com
- usgoldbureau.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically takes over 1 month to reply
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David Nguyen
David Nguyen, he has been very helpfull with my investment. He keep in contact with. Win or loss he is honest and truthful and because of that, he has my respect.
My only regret is I wish I had more to invest with him.
3 August 2026
Reply from U.S. Gold Bureau
Thank you for your kind review! We're delighted to hear that David's honesty, transparency, and ongoing support have earned your trust and respect. We appreciate your confidence in him and are grateful for the opportunity to be part of your investment journey.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Personable when talking with them
Personable when talking with them. Products bought always packaged in a neat secured ways. Staff are honest as can be.
3 August 2026
Reply from U.S. Gold Bureau
Thank you for your kind review! We're delighted to hear you enjoy working with our team and appreciate our secure packaging and honest service. Your trust and support mean a great deal to us.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
The items bought are very nice but I…
The items bought are very nice but I wish they would have been delivered via fed x instead of USPS although they are insured
3 August 2026
Reply from U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear you're happy with your purchase. We appreciate your suggestion regarding shipping preferences and are glad your order arrived safely.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Trusted Provider
The transactions I have had with US Gold Bureau have been smooth and timely. They keep you informed on what the precious metals market is up to and provide excellent service.
3 August 2026
Reply from U.S. Gold Bureau
Thank you for your kind review! We're delighted to hear that your transactions have been smooth and timely and that our team has kept you informed along the way. We appreciate your trust and are grateful for the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Awesome
Very informative,and professional. Service was great. Shipment came right on time.
3 August 2026
Reply from U.S. Gold Bureau
Thank you for your kind feedback! We are delighted to hear that you found our team informative and professional. It's also wonderful to know that your shipment arrived on time and that you had a great overall experience. We truly appreciate your business and look forward to serving you again in the future.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
As always I’m 100% satisfied.
29 July 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're thrilled to hear you're 100% satisfied and appreciate your continued trust in U.S. Gold Bureau. We look forward to serving you again! 😊
Ease of investing
Ease of investing. History with US Gold Bureau makes me comfortable that my investment is secure.
29 July 2026
Reply from U.S. Gold Bureau
Thank you for your continued trust in U.S. Gold Bureau! We're glad to hear that we've made investing easy and helped you feel confident and secure in your investment decisions. We truly appreciate your support! 😊
Gold bureau always does well by me
Gold bureau always does well by me. The items i purchased are top notch. I expected nothing less .
29 July 2026
Reply from U.S. Gold Bureau
Thank you for your great feedback! We're delighted to hear you're happy with your purchases and that our products continue to meet your expectations. We truly appreciate your trust and support! ⭐️
Adam is my go to guy for silver
Adam is my go to guy for silver! All good with the sales and service! Good job 👍
29 July 2026
Reply from U.S. Gold Bureau
We're thrilled to hear Adam continues to provide excellent service and support for your silver purchases. We appreciate your trust and look forward to serving you again! 👍
A very good experience
A very good experience. Staff very good, every thing happened as explained. Follow up very nice.
29 July 2026
Reply from U.S. Gold Bureau
Thank you for your kind feedback! We're glad you had a great experience and that our team delivered on everything as promised. We appreciate your trust and support! 😊
Super satisfied.
It was another satisfying purchase. A once in a few lifetimes type of purchase as only once in a lot of years will a country have a 250th anniversary and this purchase was made because it reflects that. I am thankful for Dan's help to make the purchase.
29 July 2026
Reply from U.S. Gold Bureau
Thank you for your continued trust and support! We're thrilled to hear you were satisfied with your purchase, and we'll be sure to share your kind words with Dan. Enjoy this special addition to your collection! 😊
Reply from U.S. Gold Bureau
Thank you for your kind words! We're thrilled to hear you received excellent customer service. We appreciate your support and look forward to serving you again! 😊
Don’t get left being an unsecured…
Don’t get left being an unsecured creditor like the poor folks that lost millions to the Rosalind scam that took people by advertising on Fox News!
Make sure who you know who you’re buying from. USGB is legit with legit audits and super legit controls. You will not be an unsecured creditor with the USGB. Buy safely, buy here.
29 July 2026
Reply from U.S. Gold Bureau
Thank you for your trust and recommendation! We're proud to provide a secure and transparent experience, and we're grateful for your confidence in our team and processes. We appreciate your support and look forward to serving you again! 😊
Great place to buy precious metals.
Very good personnel, friendly, knowledgeable and enjoyable to work with. Great products, reasonable pricing and easy to do business with.
29 July 2026
Reply from U.S. Gold Bureau
Thank you for your kind words! We're delighted to hear you found our team friendly, knowledgeable, and easy to work with. We appreciate your support and are glad you're happy with our products and pricing! 😊
beautiful coins
The coins were beautiful when they got here. I didn’t know when to expect them. I’m wonder if the US gold Bureau could give update online; such as your order is being packed, your order is on its way etc..
Eddie is always friendly and personable no matter how busy he gets.
29 July 2026
Reply from U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear you love your coins and appreciate your kind words about Eddie. We also appreciate your suggestion regarding order status updates and will be sure to share it with our team. Thank you for your continued support! 😊
Ron is doing great he knows what I like…
Ron is doing great he knows what I like and need he has found coins to fill up my void spots
29 July 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're glad Ron has been able to help you find the right coins to complete your collection. We appreciate your trust and look forward to assisting you with future additions! 😊
EXCELLENT &PROFESSIONAL
The broker knows the quality and scarcity of the items l invest in.
The consignment works well when it is time to use it.
29 July 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're pleased to hear you value the expertise of our team and that the consignment process has worked well for you. We appreciate your trust and support!
Great experience.
27 July 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're glad to hear you had a great experience. We appreciate your support and look forward to serving you again! 😊
USGB Has exceeded my expectations
USGB Has exceeded my expectations. One phone call
during one of my turbulent times, & Eddie said, "I will take care of it, Roger", boy did He ever! Eddie is the voice of Truth in its purest form!One can depend on an honest appraisal from any of the folks at USGB.
Believe it.
Thanks to all of the hard working diligent folks at USGB, Regards, Roger Omberg, USAF veteran
2 July 2026
Reply from U.S. Gold Bureau
Thank you for your kind words, Roger! We're honored to have exceeded your expectations. We'll be sure to share your praise with Eddie and the rest of the team. We sincerely appreciate your trust, your support, and your service to our country.
Always pleasant to do business with…
Always pleasant to do business with Matthew;Rhonda deal with no other company Bill webber
27 July 2026
Reply from U.S. Gold Bureau
Thank you for your review, Bill! We're delighted to hear that Matthew and Rhonda always make your experience a pleasant one. We truly appreciate your loyalty and trust in U.S. Gold Bureau!
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