I’m having a problem getting my Mac connected to Unlocator (no problem at all with my iPhone or laptop) and Malik and support team are showing great patience and advice. We’re getting there! I thought... See more
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When it works it is great! But I find it oddly buggy and unstable. No pattern but sometimes it just doesn’t work and you have to play around with it - restart, sign-out and in again, etc. Annoying wh... See more
Having been long term customer’s we recently had a little blip with our service. After contacting Unlocator via the chat service Mallik responded to us and guided us through first steps to get reinsta... See more
Company replied
Good looking, polite, fast, super reliable. I use this service now several years and I can‘t see no end. Whether at home for your favorite shows from abroad or for safety issues during a trip. Whether... See more
Company replied
Company details
Information provided by various external sources
World Class VPN and Smart DNS provider. Our service allows you to surf the Internet in privacy with military grade security. Unblock streaming services and use the Internet without borders.
Contact info
Hammerensgade, 1267, Copenhagen, Denmark
- info@unlocator.com
- unlocator.com
Hasn’t replied to negative reviews
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Great service
Unlocator was not suitable for me, but the support team did absolutely great job trying to help me and solve the problems I was facing.
Definetly a great support service

Reply from Unlocator
Unlocator has has made services…
Unlocator has has made services possible for me that other VPNs don’t.

Reply from Unlocator
Quickly offered a solution to connection issue
Quickly offered a solution to connection/location issue on mlb.tv.

Reply from Unlocator
Genuine honest company providing a great service
I have had an account with unlocator for the last 2 years . It has been a great service that always just works in the background .
If you do decide to cancel the service it’s easy to achieve , there are no gimmicks just an honest company supplying a great service .
I have nothing but good things to say about this company

Reply from Unlocator
Their services are amazing and deserve appreciation
It is a respectable company. They deal quickly and professionally. I recommend using their services because their price is very special and the servers are excellent and fast. Also, their customer service is wonderful and friendly. I am happy to use their services

Reply from Unlocator
I subscribed by accident and tgen asked…
I subscribed by accident and tgen asked for refund, their response was prompt and polite. It is amazing to have such honesty.

Reply from Unlocator
Unlocator VPN
The most reliable VPN we have ever used.
On the few occasions we have needed technical support, it’s been great.

Reply from Unlocator
Unlocator outperforms the competition
I have used other VPN providers, and Unlocator consistently outperforms them all. The infrastructure of their product is fast and reliable, whenever and wherever I need it. They are on top of the latest developments in the field, and when I require customer service (which is rarely), it's responsive, friendly and professional.

Reply from Unlocator
Awesome support
I switched over to unlock torrent due to high ratings from a friend of mine. He told me that customer support was fast and very knowledgeable. I found out for this to be true, as I needed customer support because I'm not tech savy, and Anna was awesome with helping me. The VPN works as advertised, and the price is great as well. You won't be disappointed if you switch to unlocator.

Reply from Unlocator
Top marks
Firstly, this VPN works. It was great value.
The other day, I found that it wouldn't open. I sent them a message and it was back working again within the hour. Very impressed and would definitely recommend the product.

Reply from Unlocator
Works and has great customer service
It worked well when I was working abroad and wanted to connect to the UK. When I needed support there was a prompt and personal response (not a bot). When I returned to the UK and wanted to cancel the subscription there was no problem doing this. Excellent.

Reply from Unlocator
Appreciate the 30 days refund policy.
Appreciate the 30 days refund policy.
I bought the subscription to stream US Netflix in my country but due to some technical issue dns didn't work on my TV although worked fine on every other device so I made a refund request and immediately received a positive response from customer support. Glad that they understood that I'm no longer willing to use it.

Reply from Unlocator
SERVICE
RESPONSE TO PROBLEMS IS SECOND TO NONE I RECOMMEND THIS COMPANY TO FUTURE CUSTOMERS FOR THIS FACTOR ALONE.

Reply from Unlocator
Good But Not good
Good VPN, but it's worse than Softether VPN, which is completely free. Plus, I don't recommend this VPN if you have financial issues!

Reply from Unlocator
Problems with my ds-lite WiFi.
I was having quite a few problems with my new ISP and their ds-lite tunnel, but the team never stopped helping, and finally resolved the situation.

Reply from Unlocator
Very helpful Support team
I am not a very tech saavy person and so far the support staff have been wonderful to answer my questions before I even have bought the product.
I already have a very high confidence factor that this is going to work.

Reply from Unlocator
Reliable and Dependable
I ran into an issue with transfer of my account onto a new machine (laptop), the "support team" got back to me straight away with the "cure" for the problem. Excellent service both in speed and knowledge.

Reply from Unlocator
Spot on
Quick, informative and to the point support! But guess what...there is an even faster, cheaper option in PureVPN

Reply from Unlocator
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