Unlocator Reviews 1,451

I had some problems setting up and sent an email asking for assistance. I received a timely response but in the interim, I had solved the issue.

It is a good product that I had previously used when travelling overseas.

Quick answer, good service

The unlocator team respond so fast! You know everything is being handled properly

Customer support and available documentation are exceptional.

Great service with amazing customer support. Been using Unlocator for the past 7 years

Had issues with unlocator on my Mac as it suddenly stopped working. Support suggested issue was with my router and to disable IPv6 but seems this is not possible on my router itself so now cannot use Unlocator as they do not support IPv6 . Support have not really been helpful in addressing this issue.Strange thing is nothing changed on my Router..

I reached out to Unlocator at the email they provided in their reply offering help yet 1 week later, despite a reminder I have had no response.

Despite further reminders and a new ticket logged I have had no response. I would suggest to avoid this company if you see good technical support as a factor in your choice for purchasing. A waste of money for me .

Great support but unfortunately the issue came back and I still face issues with watching Hulu in Saudi Arabia

I'm incredibly happy with not only the Unlocator service and pricing but also the amazing customer service. It's the best of anything I've ever ordered. Anytime there is an issue they get back to you ASAP and it's fixed within hours. Can't recommend Unlocator highly enough!

Yet again quick and excellent help from the team, Daniella and Thomas. It really is a comfort being able to communicate with experienced people. Thank you!

I’ve been using Unlocator.com for several years now and the service has always been reliable. Recently I had an issue where I couldn’t get connected to the service despite everything seeming okay on my end. I dropped an email to the support team and within a couple hours got a response that told me exactly how to resolve the issue. I created the problem on my end. Back up and running with a couple clicks. Happy camper. Recommend the service highly.

I was quite positively surprised by their costumer support, we worked out everything really fast and efficient.

Had an issue with an unwanted renewal. I emailed support in the middle of the night and within 5 minutes I got an email informing me my problem was handled and I was getting a refund. They were always helpful with responding to any technical problem as well.

Prompt response and very helpful

They respond very quickly, even late at night and on weekends. Their advice always solves the problem.

Quick response by email. Solution driven however a phone number would be nice but with the email response time I can let that go.

I had some issues with Unlocator service.
They always get back to you soon and it's easy as it's not a ticket system etc. They just give you advice on settings etc and they actually read your emails because the answers are specific to your needs and not a lot of "canned" responses.

The Unlocator people are great. They answered me in a timely manner and my problem was solved !!! Props to you for being so helpful !!!

They got back to me in less than a day and gave me clear instructions on how to resolve the problem I had. It was an easy fix!

Always great service. 1 minute, and they are back to you, if you have a problem. Member for at least 10 years.