Outstanding service from a genuinely caring professional. Working with Rupa was a breath of fresh air. Most estate agents can feel like cold machines who only care about the deal, but Rupa is the comp... See more
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I have just moved in to a new flat in London and have been communicating with Rupa, best experience I have had with any letting agent! Rupa was very quick to respond and was quick to answer any questi... See more
I've been a tenant with UniqLetts for over four years now and honestly Rupa is the main reason I haven't moved. She's warm, professional, and actually treats me like a person, not just another file on... See more
I’ve had a really positive experience with Uniqletts. Whenever I’ve needed something dealt with at the property, they’ve been responsive, helpful and quick to get things sorted. Most recently,... See more
Company details
Written by the company
Uniqletts is an independent family run property letting and management company thats been operating in London and its surrounding areas for the past 15 years. We believe that a professional and friendly service comes first and foremost. We focus our attention on providing each client whether landlord or tenant with a personal service tailored to suit their individual requirements. Our office is in Bayswater, W2 however our property portfolio covers the entire London and Greater London area with properties from Surrey Quays to Slough.
Contact info
Suite 14, 23 Redan Place, W2 4SA, London, United Kingdom
- 07985706403
- info@uniqletts.com
- uniqletts.com
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Overall great experience with them
Overall great experience with them! Totally recommend.

Reply from Uniqletts
I definitely recommend Rupa and…
I definitely recommend Rupa and Uniqletts. Thanks to her, I found the beautiful flat I am living in. During my stay here over the past three years, she has been extremely helpful. We always resolved any issues in the house or addressed anything that needed to be changed or fixed. Thanks again for everything!

Reply from Uniqletts
Great Service
Great Service
Rupa was very helpful when I was trying to find a flat, it was fast responsive and explained all the flat information good and clear, very attentive and nice.
Thanks Rupa and Uniqletts.
I had a very good experience with Rupa…
I had a very good experience with Rupa on finding a new home for me and my wife.
Very attentive and helpful on all our needs and always available to respond to all our questions, even through the bank holiday weekend.
Highly recommended.

Reply from Uniqletts
Great Service
I’m incredibly pleased with the Rupa and Shafiq from Uniqletts. I was struggling with my previous landlord and found them. The team was very amicable and kind throughout my renting process and still are. Renting process can be daunting, but their entire team was fantastic every step of the way.
We have a whatsapp group chat for any issues that we encounter with the home (small ofcourse), and they are ready to help. Highly recommend!

Reply from Uniqletts
Rupa is incredibly nice and friendly…
Rupa is incredibly nice and friendly and has brilliant ideas for solving problems, but definitely seems overwhelmed at times. Never an absurdly long wait though!

Reply from Uniqletts
I could not recommend Rupa and…
I could not recommend Rupa and Uniqletts enough!
This was my first time moving out on my own and Rupa has made it so easy,she’s always there to help and never makes me feel like I am badgering her or asking too much! Having a kind,caring and helpful agent is so important and I am so lucky to have found Rupa as she is just that plus much more. If you are looking for a place to rent UniqLetts should be the first place to look!

Reply from Uniqletts
Highly recommend
Rupa from uniqletts team is professional and friendly.She was very helpful in an occasion were there was a difficult and confusion in move in date.quick with decision and confirmation.
Great service overall.

Reply from Uniqletts
**Exceptional Service and Unmatched Dedication
Rupa is absolutely amazing and truly the best. She went above and beyond to help me, ensuring every detail was perfect. After dealing with numerous spam companies, finding her was a blessing. Her dedication, professionalism, and kindness are unparalleled. She made the entire experience exceptional, and I couldn't have asked for anyone better. Highly recommended!

Reply from Uniqletts
Helpful small family business....no frills but very efficient
Twice Rupa and Uniqletts have helped me find a flat with very short notice...once in the run up to her wedding....she even took my call on way to wedding venue!! A warm small family business, would definitely recommend!

Reply from Uniqletts
Frankly Incompetent
Rupa was the most unprofessional estate agent I have frankly ever dealt with in my 12 years of residing in London. Taking at first 15 days to respond to multiple outreach messages about setting up a viewing for a property; of which when she finally arranged was cancelled within 60 minutes of the starting time.
This lead my partner and I to have to put in an offer without seeing the property as she had prioritised other viewings over ours.
Upon this we were told it would be taken off the market alas she continued with viewings (information the current tenants disclosed). Not only is this illegal it’s incredibly sour considering that we had been attempting to put an offer in for a month.
I would absolutely trust anybody else even Boris Johnson to sell/let me a house. Abysmal customer service served via a dizzy lens.
Beware!
Friendly and prompt
Rupa was exceptional and very prompt in helping us settle in. Friendly and prompt service. Highly recommend.

Reply from Uniqletts
Highly recommended
Rupa from the Uniqletts team is professional, friendly, helpful, and respectful all the time! The house was also very clean when I moved in. 100% satisfied- I’d definitely choose Uniqletts again in the future!

Reply from Uniqletts
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