Undetectable AI Reviews 

977
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the support team for delivering exceptionally fast responses and maintaining a very professional attitude when assisting users. Many people mention that the staff members are consistently kind, efficient, and always ready to help resolve any questions smoothly. Some reviewers were not happy with unexpected subscription charges and confusing billing practices linked to the platform. Several consumers reported being billed for full annual plans immediately after attempting to access free trial options. Additionally, individuals noted difficulties when trying to manage their accounts and cancel active payments.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, praising responsive, kind, and... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and responsive during every interaction.... See more

Subscription

People report negative experiences with subscription plans, noting that free trials quickly turn into... See more

Response time

Clients share positive opinions on response time, frequently praising the support team for providing fast... See more

Payment

Reviewers mention negative feedback about payment, highlighting unexpected and unauthorized charges after... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix... See more

Rated 3 out of 5 stars

I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more

Rated 3 out of 5 stars

I wanted to share my experience with Undetectable AI in case it helps others. I signed up for the trial and cancelled on the same day after using the included credits. Later I noticed that I... See more

Rated 4 out of 5 stars

Quick Genuine, only drawback is i didnt get full refund back but like 90%, regardless top tier customer service


Company details

  1. Software Company

Written by the company

Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.


Contact info

3.5

Average

TrustScore 3.5 out of 5

977 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(977)

483 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FREE TRIAL IS A SCAM

Such a scam, the free trial does NOT exist, it charged me near instantly for the FULL YEAR PLAN. I followed the instructions to cancel my subscription as soon as I realised I was charged, and requested a refund and did not get a response for over 3 days now. Really sad, because otherwise worked really well - just need to figure out whether they want to be a real business or keep scamming people

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Took money, did not allow a refund!

Kept subscription on, which is not the issue, but once they randomly took the funds when there was some money in my account. Clearly it was a mistake, and I was not going to use it. I got in touch to refund the money and cancel the subscription, and they (Ana) first said no! then I said you better do it, and she said fine we will do a one of refund but we will take £5 from it.

This is a pure scam from the looks of it. Stay away

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I cancelled my subscription and was then billed. Twice. Do not give your credit card information to this company. And the product was garbage. It “humanised” the text by generating poorly written sentences.

17 May 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely despicable business tactics

Absolutely despicable business tactics. I paid thinking I have three days to try. Site didn't work properly, everything was extremely slow and kept crashing. Contacted them within two hours to cancel, and they refused. But first, try to tricked my by saying "no problem, we have canceled your subscription and no further payments will be charged. That meant they already took what they could, canceled, but won't refund anything.
Stay away! Scam not a legitimate company.

12 May 2026
Unprompted review
Undetectable AI logo

Reply from Undetectable AI

Hi There,

We've reached out to ask for your information. If you can reply to the request with the email you've used for the account, we can go ahead and check this out.

Rated 5 out of 5 stars

Top Notch Customer Service

Bianca in customer service helped me with my many questions and helped me with my subscription. She was quick to respond and extremely nice. I would recommend this service based purely on my interaction with Bianca.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could give them a negative…

I wish I could give them a negative star. I cancelled my subscription, yet they kept taking money from my account even after I had sent them an email. Totally not worth it.

8 May 2026
Unprompted review
Undetectable AI logo

Reply from Undetectable AI

Hi There,

We've reached out to ask for your information but did not receive a response. If you could please give us the email you used for the account, we can check this out and get it corrected if needed.

Rated 5 out of 5 stars

The customer service was incredible!

The customer service was incredible. Although there are policies, they make sure to help you out to the best of their ability and they respond quickly. They’re super friendly and understand. I was able to get my issue fixed within half an hour!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing, they were very helpful with my own mistake and they were able to proceed with what I requested. Overall, I think Undetectable AI is a great app with an amazing customer service team. 5/5 stars, no less than that.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

no refund

accidental charge of $114. Haven't used a single word. Contacted support but they are playing dead and ignoring my refund request. Will initiate a Visa chargeback soon if not resolved.

6 May 2026
Unprompted review
Undetectable AI logo

Reply from Undetectable AI

Hi,

We've reached out to ask for your information but did not receive a response. If you could please give us the email you used for the account, we can check this out and get it corrected if needed.

Rated 1 out of 5 stars

REFUND

On May 4th, $232 was suddenly deducted from my account. They say they will refund $201, but they are stalling. Please, can you refund my money?

Account information
Ozan Enterili
credit card last 4 digits : 9807

4 May 2026
Unprompted review
Undetectable AI logo

Reply from Undetectable AI

Hi Ozan,

We've reached out to you a couple of times but did not receive a response. Our team successfully processed your refund on May 6, 2026.
This credit typically takes 3 to 10 business days to reflect in your account, depending on your financial institution.
If it's still not showing up, please reach back out to us so we can investigate.

Rated 1 out of 5 stars

The Humanize service is terrible

The Humanize service is terrible. Don't trust it, as it often produces irrelevant information. Additionally, there is no unsubscribe button; they ask you to send an email to cancel, but they ignore it and continue charging you. The best option is to contact your bank to prevent further charges. It's completely a scam.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

customer service

Their customer service is really hands on to their clients. I love how understanding and how willing they are to assist me. Will definitely consider to subscribe in the future!

5 May 2026
Unprompted review

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