I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.
Contact info
1309 Coffeen Avenue, 82801, Sheridan, United States
- contact@undetectable.ai
- undetectable.ai
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 17% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Costumer service was incredible
Costumer service was incredible, the support team was extremely helpful and informative as she explained my situation better for me to understand :)
I put an AI-generated text
I put an AI-generated text, it detected 85% AI.
After humanization, the same (their own!) detector shown 83%

Reply from Undetectable AI
When I got a problem
When I got a problem, support team were so quick to solve it and very flexible. I really appreciate that they have such a care to the customers
I couldn't be happier with my…
I couldn't be happier with my experience! The quality of the service is absolutely top-notch, and everything works flawlessly. I am completely satisfied with every aspect of it.
I particularly want to highlight their outstanding customer support team. They are professional, quick to respond, and truly care about their users. If you are looking for a reliable service, look no further. I highly recommend them to anyone!
Some how they create 2 billing accounts…
Some how they create 2 billing accounts from my email. They refused to sort it out for me.

Reply from Undetectable AI
scammers
scammers, they have set up their page so that they can profit by removing your free trial and forcing you to pay before it ends.

Reply from Undetectable AI
GIVE YOU DOUBLE THE WORDS COUNT..
One concern I have is that when I ask the system to humanise a document, the resulting text is often significantly longer than the original—sometimes nearly double the word count. This creates difficulties for users who need to stay within strict word limits for assignments, reports, or professional documents.
There also appears to be no clear option to instruct the tool to maintain the original word count while humanising the text. As a result, users may be forced to spend additional time editing and reducing the content themselves.
From a user perspective, this can create the impression that the increased word count encourages faster consumption of word credits or usage limits, potentially leading users to purchase additional credits or subscriptions. Whether intentional or not, this may be perceived as an unethical practice.
I would strongly recommend adding a feature that allows users to select a target word count or choose an option such as "Humanise while maintaining the original length." This would improve transparency, user control, and overall trust in the platform.

Reply from Undetectable AI
it was a great time saver and help my project work and presentation .
it was a great time saver and help to detect and humanize the content perfectly . I was not aware of the tool , with the Customer service support member (Ana) i have completed my task and learnt how to use the tool . Thanks Ana .
It was good service
I was charged €200 for a subscription…
I was charged €200 for a subscription that I cancelled during the trial period.
Since the cancellation was made within the allowed trial period, I am requesting a full refund of the amount charged as soon as possible.
If this situation is not resolved, I will file a complaint with the relevant authorities (police) and take the necessary steps to protect my rights as a consumer.
I look forward to your urgent response.
Ana was very nice and helpful
An other AI detection scam company
An other AI detection scam company. Warning if you put your credit card in there, they will require a dance through email to get a cancelation (huge red flag)
For the humanize model, it's garbage, sure it will pass ai detection but it will make your content as if it was written by foreign 3rd grader
I made a purchase by mistake and I got…
I made a purchase by mistake and I got an instant refund with no issues or haggle. The detector and humanizer also works extremely well, I would definitely recommend.
Greatful
I would like to express my appreciation to the support team of Undetectable AI for their assistance regarding my concern. I’m truly grateful that they did not ignore my situation and continued to respond promptly throughout the process.
Their replies were professional, reassuring, and helpful, which gave me confidence and peace of mind while resolving the issue. I especially appreciate the assurance they provided regarding the full refund.
Thank you to the support team for handling my concern with patience, understanding, and good customer service.
The agent helped me with my request and i am waiting for the resolution
The agent helped me with my request. I am waiting for the requests that she made to be proccesed. She was helpful and patient.
The Best Platform Ever
I’ve had an excellent experience with Undetectable AI since 2024. The platform is fast, user-friendly, and without a doubt one of the best AI humanizers available. It helps make content sound natural, professional, and highly readable while maintaining quality. Their customer support team is also outstanding very responsive, understanding, and supportive. Highly recommended for students, professionals, and content creators
The responses from the support were…
The responses from the support were immediate, and solved the problem I contacted them for within 10 minutes of my first e-mail. Very much appreciated.
well i tried the free trail that was…
well i tried the free trail that was meant to not detect AI in a text but when i went to scan if it was detectable, it indeed was detected thru a scanner.

Reply from Undetectable AI
FREE TRIAL IS A SCAM
Such a scam, the free trial does NOT exist, it charged me near instantly for the FULL YEAR PLAN. I followed the instructions to cancel my subscription as soon as I realised I was charged, and requested a refund and did not get a response for over 3 days now. Really sad, because otherwise worked really well - just need to figure out whether they want to be a real business or keep scamming people
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







