They are real scammers. I paid £1.99 on 3rd November as one off - no account was created, no my e-mail given. On 10 November they charged me £49.99 as part of a monthly !!! subscription. Tried to con... See more
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Avoid at all costs
Same as everyone. Bought a PDF converter at £1.99 , a week later (yesterday) £49.99 was scammed.
Contact credit card company, card blocked with all the hassle that involves, wait 5 days for money to be credited on my account.
What a pain. Terrible company . Avoid at all costs.
This people are a SCAM!!!!They need to…
This people are a SCAM!!!!They need to be stopped, how can you take 49.99 for a 1.99 charge,please someone stop these guys, ULTRA PDF,you are SCUM,
If I could give zero stars I would
If I could give zero stars I would. Like other reviews, I paid £1.99 for a week. Used the app and immediately cancelled my subscription. For months now they have been taking 49 from my account and there's no way to contact them.
I signed up to receive an online report…
I signed up to receive an online report for £1.99 . And then I immediately clicked to cancel any recurring subscription. But they took £49.99 a week later as a recurring transaction. I contacted my credit card co who were very helpful and were able to help me identify how I had been scammed. They blocked the merchant and I raised a request for a refund of the fraudulent transactions.
Stay away. Fraudsters
They'll take £1 for a file and not deliver it. Then charge you £50 a month subscription. If you go into your account to cancel it, there will be no invoices or record of payment.
It's fraud. Plain and simple
me too aaaarrrrrrrrrrhhhhh
me too aaaarrrrrrrrrrhhhhh! if I catch them some way there will literally be hell to pay! Grrrrrrrrrrrrrrr!
Total scam
Total scam. Do not use. I paid for a one off £1.50 and they signed me up for a £50 subscription. Scammers!!!
Scammers..
If you used ultra pdf website- Block your card immediately and inform your bank! They are fraudsters, stealing credit card information. I was lucky that I provided a credit card - not a debit card, so the bank could block all forwarded and future transactions.
Need help with unsubscribing - I'm desperate
I've had the same experience as everyone else. I innocently signed up for an initial trial at £1.99 and have only recently discovered that they have been charging me £34.99 per month for nearly a year now ! And now, when I am desperately trying to "unsubscribe" it is proving impossible. Can anyone give me any advice on closing my account with this thieving company ?
PS If it helps anyone else - I spoke to my bank and got them to block any payments to this dodgy company. They were really helpful and supportive.
This company is the worst company on…
This company is the worst company on Trust Pilot they rob people's money from their Banks and don't respond to anyone this company still owes me £79.98 that they took out of my account for what should of been a £1.99 payment so please compensate me for the money you have taken ‼️‼️‼️‼️‼️
The wwultrapdf are scammers
The wwultrapdf are scammers, they took £1.99 on the 12th May 2025 from my account and again took £49.99 on the 14th of May 2025.
I'm really surprised how can a bank give access to such a company without any interrogation.
Really
Really, stop this guys. They use your card without permission. Hackers. Very bad kind of people
Can someone please share contact…
Can someone please share contact details so that I can cancel the 'subscription'?
I am being charged 39.99EUR without signing up for a subscription
Absolute scammers
Absolute scammers - taking money out of accounts despite only having signed up for a 7 day trial. Cancelled it because it was useless!! Awful company avoid at all costs
Avoid this company!
Same thing... did a one off document payment and a week later they tried to charge me £49.99 for subscription. Don't use this company!
You Dont Deserve a Half Star
You Dont Deserve a Half Star
I just need to write this review to show how criminal it is to steal people's card details and start charging them for money they've worked hard to get...you've committed 2 or more criminal offences - identity and financial theft. I'm demanding a full refund of my money!
Do not give them your card details
Exact same thing happened as the previous review. I paid for the £1.99 download. Not signed up for a subscription, no notice about future payments. They have attempted to take £49.99 out of my bank today. Luckily Natwest flagged it as a potential fraudulent transaction.
On April 24
On April 24, 2024, I purchased what was clearly stated as a $0.99 one-time PDF product from UltraPDF. A week later, on May 1, 2025, they fraudulently charged me $49.99 without any notice, invoice, or prior agreement.
At no point during my purchase was it mentioned—either in the checkout process or in the terms—that I’d be subscribed or charged again. I did not agree to this, and I received no emails or receipts confirming this charge.
This is outright deceptive and unauthorized behavior. I have reported the charge as fraud to my bank and am filing complaints with relevant consumer protection bodies.
Avoid UltraPDF at all costs—they will take your money without consent and ignore your support request.
These thieves have just taken £50 off…
These thieves have just taken £50 off my account. Stay away from them
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