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Ulla Popken Reviews 

1,991
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 861 reviews, reviewers had a great experience with this company. Dedicated customers frequently praise the exceptional quality materials, comfortable breathable natural cotton fabrics, and the wonderful wide variety of available everyday styles. Many people also mention that orders arrive very quickly and that the overall online purchasing process is wonderfully smooth, simple, and very convenient. However, some reviewers were not happy with sizing inconsistencies, noting that certain garments unexpectedly ran either way too large or completely too tight. A few other people also felt that some shipments experienced unexpected delivery delays, tracking difficulties, or missing items inside the sealed package.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the great quality and comfortable fit of... See more

Quality

Consumers find quality to be positive, frequently praising the well-made garments, excellent sewing, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast shipping and... See more

Order

People report ambiguous experiences with order, noting that while website navigation and fast shipping... See more

Return policy

Customers had mixed experiences with the return policy. While many reviewers praised the process as simple... See more

Reviews shaping this summary

Rated 4 out of 5 stars

when a "deal" is listed on your site there is no time frame - I understand you are trying to create urgency, but sometimes I need to check my wardrobe or my checkbook before purchasing And "new" to... See more

Company replied

Rated 4 out of 5 stars

I have been shopping at UP for many years. The clothes fit me perfectly and there are so many that are exactly what I want. I’ve never had an error in my orders and they arrive faster than they us... See more

Company replied

Rated 5 out of 5 stars

When the catalog arrives , time stands still. You will find stylish tops, tunics, dresses, formal wear , trousers and unique fabrics . You can tell there are creative designers and experienced seam... See more

Company replied

Rated 5 out of 5 stars

Quality plus-size women's clothing, good discounts, fair shipping charge (unlike OneStopPlus), very fast delivery. I returned an item recently and it was easy to print a label and drop off at UPS sto... See more

Company replied


Company details

  1. Plus Size Clothing Store
  2. Jeans Shop
  3. Lingerie Store
  4. Outerwear Store
  5. T-Shirt Store
  6. Women's Clothing Store

About Ulla Popken

Written by the company

Ulla Popken – From Plus Size to True Size Fashion

Since opening our first stores in 1987, we’ve grown into a powerhouse across 16+ countries, offering an extensive range from casual looks and luxurious collections to country chic, sportswear, stunning lingerie, and special occasion outfits.

Our focus isn’t on the size, but on quality—flawless cuts and first-rate craftsmanship that make every piece beautiful. After nearly 40 years, we’ve learned one thing: women aren’t searching for a “plus size” garment; they’re looking for a gorgeous piece to wear.

Inspired by the Mindset of Modern Women

Today, conversations about body measurements and clothing sizes no longer hold women back. Our philosophy is simple: your body belongs to you alone — it’s not a canvas for anyone else’s opinions.

For this reason, we’ve left the term “Plus Size Fashion” behind. It implies a separation from “regular sizes” — an outdated mindset we do not believe in.

Instead, we’re proud to introduce a new concept that erases any difference and now defines Ulla Popken and our collections from size 12 onwards:

TRUE SIZE FASHION


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,991)

867 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a dress from Ulla Popken

I ordered a dress from Ulla Popken, and it arrived late. The quality was decent, but the fit wasn’t perfect. The fabric was nice, but the sizing guide was unclear. I expected better, but it’s not a total loss. I’ll try again.

4 April 2026
Unprompted review
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Reply from Ulla Popken

We’re sorry your order arrived late and that the fit did not fully meet your expectations. We appreciate you giving us another try. A customer service representative will be reaching out soon. Mary

Rated 4 out of 5 stars

Plus size, a variety of styles, but delicate

I love Ulla Popken for clothing that (generally) is shaped for plus sized bodies. I like the variety of styles they have available for people with different preferences. I also think their customer service is top notch and their deliveries are fast despite coming to the US from Germany. Sometimes I get a win on quality but often the material is passable and they're maximizing profit by using materials that are less durable and more difficult to clean and construction that uses minimal fabric and fast assembly. It depends how much you want to care for your clothing. I want pre-shrunk cotton and I think they don't provide clothes made from it because the material is more expensive. However, it's machine washable and can be dried without shrinking. A blouse that I think is very pretty had a loose seam immediately. I had a hard time mending it because they left the minimum material at the edge of the seam - not enough to restitch.
In short, if you want nice, stylish, high maintenance clothing go to Ulla Popken. Their customer service is good and I can tell there are a lot of people in the company who want to provide a good product and good service. For more conservative but machine washable and dryer safe clothing, I recommend Land's End. Their clothing also fits plus sized women with the same number of screw-ups with respect to cut, but their clothing is far more durable. Land's End also has far less variety of styles than Ulla Popken.

21 August 2026
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Reply from Ulla Popken

Thank you for taking the time to share such thoughtful feedback. We’re glad you enjoy our variety of styles, fast delivery, and customer service. We also appreciate your comments about the fabric and quality. Mary

Rated 5 out of 5 stars

Great quality

Great quality, fast shipping

22 August 2026
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Reply from Ulla Popken

We're so pleased to hear that you're happy with the quality of your order and the speed of our shipping. Thank you for taking the time to share your positive experience! Mary

Rated 5 out of 5 stars

Excellent responsiveness to my Return…

Excellent responsiveness to my Return request and the Reorder was shipped immediately. Size tool was spot on. I did npt use on initial order. The items were too large first round. I followed the guide and perfect. Excellent quality products. Will buy again.

22 August 2026
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Reply from Ulla Popken

We're so happy to hear that our size guide helped you find the perfect fit on your reorder! It's wonderful to know you appreciate the quality of our products and that our team was responsive to your request. We look forward to your next purchase! Mary

Rated 5 out of 5 stars

Very nice fabric and workmanship

Very nice fabric and workmanship. True to size

20 August 2026
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Reply from Ulla Popken

We're so happy to hear that you love the fabric and workmanship, and that the sizing was just right. Thank you for your wonderful feedback! Mary

Rated 5 out of 5 stars

I really love the two items I ordered

I really love the two items I ordered. The dirdnl like vest and the lace shirt are a lovely matching pair, although I could wish for a less cropped version of the blouse, since I won't be able to wear it on its own. The sustainable fabrics make them especially attractive to me. I would order again, but for one thing... US customs. They kept the shipment past three scheduled delivery dates. Possible extra import fees were mentioned at least once. This of course in no way reflects upon Ulla Popken, but it definitely affects decisions on further purchases. In short, store and purchases very satisfying, while US customs impacted the experience negatively.

15 August 2026
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Reply from Ulla Popken

We are so happy to hear how much you love the dirndl-like vest and lace shirt, especially our sustainable fabrics! We appreciate your feedback regarding the cropped style of the blouse, we will pass this down to our buying department. We also understand your frustration with the customs process impacting your overall experience. Mary

Rated 5 out of 5 stars

Great Tshirt

Lovely fabric. Love the fit. Super fast delivery.

18 August 2026
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Reply from Ulla Popken

We're so happy to hear that you love the fabric and fit of your item, and that our delivery was super fast. Thank you for your wonderful feedback! Mary

Rated 5 out of 5 stars

They where awesome best fit I ever had

They where awesome best fit I ever had

19 August 2026
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Reply from Ulla Popken

We are so happy to hear that you had such a wonderful experience and that you found the perfect fit! Your positive feedback truly means a lot to us. Mary

Rated 5 out of 5 stars

I enjoy the selection and prices

I enjoy the selection and prices. I ordered a size too big and will return one item, I plan to order from this website in the future. I am impressed with the quality of the workmanship of the garments I ordered.

19 August 2026
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Reply from Ulla Popken

We're so glad to hear you're impressed with the selection, prices, and quality of our garments! We appreciate your understanding regarding the sizing and are happy to know you plan to shop with us again. Mary

Rated 5 out of 5 stars

Love the clothes!

I love everything I buy from Ulla. Everything is a perfect fit. Great quality. Fast shipping. Lots of items to pick from.

17 August 2026
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Reply from Ulla Popken

We are so happy to hear how much you love everything you buy from us! We truly appreciate your kind words about our quality, fit, and shipping. Mary

Rated 4 out of 5 stars

Ulla Popken makes underwear that…

Ulla Popken makes underwear that actually fits me.

17 May 2026
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Reply from Ulla Popken

We're so glad to hear our underwear provides you with a great fit! Thank you for sharing your positive feedback with us. Mary

Rated 5 out of 5 stars

Excellent so around

Quick service, good descriptions of product, great return policy

18 August 2026
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Reply from Ulla Popken

Thank you for the great review! We’re glad you were happy with the quick service, product information, and return policy. Mary

Rated 1 out of 5 stars
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Reply from Ulla Popken

We’re sorry you haven’t received your order. We understand how frustrating that can be. A customer service representative will be reaching out soon to help look into this for you. Mary

Rated 5 out of 5 stars

Loved every item received!…

Every item fit me and I was very happy with the look and feel of the materials used. Such a welcome change from many other websites.

17 August 2026
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Reply from Ulla Popken

Thank you for the wonderful review! We’re so glad you’re happy with the fit, look, and feel of your items. Mary

Rated 5 out of 5 stars

Fast shipping, great quality and fit!

Shipping was super fast from Germany to the U.S., and the 3 blouses I ordered exceeded expectations in quality, fit, and color.

17 August 2026
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Reply from Ulla Popken

Thank you for the great review! We’re so glad your blouses arrived quickly and that you’re happy with the quality, fit, and colors. Mary

Rated 3 out of 5 stars

Returns from the past

In this day and age, most companies have an easy way to do returns. This company, unfortunately remains in the past and requires you to repackage, print a label and take the item to a UPS store. It takes a very long time to get a credit back. And for all this, they charge you a fee.

10 August 2026
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Reply from Ulla Popken

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. A customer service representative will be reaching out soon. Mary

Rated 5 out of 5 stars

Long term customer-25 years

Always a good experience with ordering and shipping. Clothes are well made and true to size.

10 August 2026
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Reply from Ulla Popken

We're so happy to hear that you consistently have a good experience with ordering and shipping. We appreciate you noting the quality and true-to-size fit of our clothes. Mary

Rated 1 out of 5 stars
Ulla Popken logo

Reply from Ulla Popken

We’re sorry your order still hasn’t arrived. We know how frustrating it is to be left waiting. A customer service representative will be reaching out soon. Mary

Rated 5 out of 5 stars

I love the easy shopping and checkout

I love the easy shopping and checkout. My experience has been great and I will definitely order again.

16 August 2026
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Reply from Ulla Popken

We're so glad to hear that you found the shopping and checkout process easy! We appreciate your positive feedback and look forward to your next order. Mary

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