Toonzshop UK Reviews 

5,905
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 473 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting the craftsmanship, fabric, and overall feel of the garments. Many people appreciate the unique designs and the comfortable fit, often noting that items are true to size and exceed expectations. The delivery service is frequently mentioned as fast and reliable, with many consumers receiving their orders quicker than anticipated. However, some customers also noted issues with delivery, such as packages not arriving or being returned, and some experienced unexpected duties or tariffs. A few other people also felt that the quality of certain items was disappointing, with some garments arriving wrinkled or not matching the expected material or size.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the high-quality, soft, and... See more

Quality

People report positive experiences with quality, often highlighting the high-quality materials, comfort, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and reliable shipping,... See more

Order

Clients share positive opinions on order, with many expressing satisfaction and a strong intent to reorder... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding products to be fairly priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The flow of these pieces is incredible. I realized everything I bought was from the Yggdrasil collection—it seems to really vibe with me! The attention to detail, craftsmanship, and fabric quality t... See more

Rated 5 out of 5 stars

Was concerned about ordering the correct size on leggings and a dress. In very short time I got the precise measurements for 3 different sizes in an email. All my questions were answered and I ord... See more

Rated 5 out of 5 stars

For a shop based halfway round the world from me, they have more reliable postage than many local retailers. Their products are extremely fairly priced and they arrive they're actually decent qualit... See more

Rated 5 out of 5 stars

I enjoyed shopping with Toonzshop. Service was friendly and super quick. I wrote to seller to clarify details and received consultation about differences of clother textile. I ordered couple of dresse... See more


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store

Written by the company

Welcome to Toonzshop’s atypical world, a shop conceived and created by enthusiasts of the alternative world. Here you'll find original clothing with extraordinary designs. Driven by a responsible business ethic, Toonzshop brings together designers and independent brands that offer custom-made outfits in a variety of styles: from Bohemian and Fairy to sometimes Medieval, Steampunk or Rock-Goth, and of course, with Psytrance inspiration.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.7

All reviews

(5,905)

706 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A Truly Ethical & Beautiful Brand 🌱

I absolutely love shopping with Toonzshop! This is not just fashion — it’s a thoughtful and inspiring approach to clothing. Toonzshop collaborates with over sixty independent designers from around the world, many based in places like Thailand, Bali, Nepal or India, as well as Europe, and honors the unique creativity and individual vision of each creator. Buying from them means supporting artisans who work in humane conditions and are respected for their craft and ideas.
What I appreciate most is that this brand truly lives its values. The pieces feel like wearable art, with distinctive designs that I don’t see in mass-produced fashion. The production philosophy is about responsible creation and respect for people behind the clothes — not just profit.

Customer service has always been warm and responsive whenever I’ve had questions, and delivery has been smooth and professional. The clothes are beautiful, well-made, and make me feel great every time I wear them! The balance between ethical sourcing, creativity, and overall quality is something I truly value.

I wholeheartedly recommend Toonzshop to anyone who wants unique, ethically rooted fashion that supports real people and real creativity.
Five stars from me!

9 January 2026
Rated 3 out of 5 stars

If only they had a different carrier...

I only have positive words for the shop itself. The clothes are fabulous and the customer service is very friendly and helpful. However, the carrier DPD is not trustworthy in my experience. It lies about having delivered it and me refusing the parcel. So I never saw my parcel although I did get a refund. I will be very cautious to order from Toonzshop again because of DPD. Such a shame as I really like the shop.

8 January 2026
Toonzshop UK logo

Reply from Toonzshop UK

Good morning there :)
Thank you so much for your kind words about our shop and customer service ♡
I’m really sorry though, that your experience with the carrier was so frustrating. I completely understand how upsetting it must have been :(
While we unfortunately don’t have control over how carriers handle deliveries, we deeply apologize for the inconvenience caused.
For future orders, you can choose a different shipping option at checkout: our "Standard" delivery is with DPD, but the "Express" shipping is handled by DHL, which may feel more reliable for you depending on your area.
If you ever decide to order again and want any advice, feel free to reach out to us at commandes@toonzshop.com
Have a lovely day,
Constance.

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