The flow of these pieces is incredible. I realized everything I bought was from the Yggdrasil collection—it seems to really vibe with me! The attention to detail, craftsmanship, and fabric quality t... See more
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Review summary
Created with AI, based on recent reviews
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Was concerned about ordering the correct size on leggings and a dress. In very short time I got the precise measurements for 3 different sizes in an email. All my questions were answered and I ord... See more
For a shop based halfway round the world from me, they have more reliable postage than many local retailers. Their products are extremely fairly priced and they arrive they're actually decent qualit... See more
I enjoyed shopping with Toonzshop. Service was friendly and super quick. I wrote to seller to clarify details and received consultation about differences of clother textile. I ordered couple of dresse... See more
Company details
Written by the company
Welcome to Toonzshop’s atypical world, a shop conceived and created by enthusiasts of the alternative world. Here you'll find original clothing with extraordinary designs. Driven by a responsible business ethic, Toonzshop brings together designers and independent brands that offer custom-made outfits in a variety of styles: from Bohemian and Fairy to sometimes Medieval, Steampunk or Rock-Goth, and of course, with Psytrance inspiration.
Contact info
45 Route de la Cassette, 86000, Poitiers, France
- +335 49 43 61 32
- contact@toonzshop.com
- uk.toonzshop.com
4.7
Excellent
6K reviews
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I love the clothing you make
I love the clothing you make. The quality and the design is beautiful! I am very happy with my new dresses!
17 March 2026
great clothes
23 March 2026
Excellent quality
Excellent quality - heavy, durable fabrics. Appropriate and accurate sizing! Super fast shipping to the US is also amazing!
16 March 2026
Im an over seas customer and I thought…
Im an over seas customer and I thought it was going to take forever but it didnt and that was great. The outfit is amazing oo and quality is great,
16 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had some issues with the delivery and…
I had some issues with the delivery and they never answered to me.
2 March 2026
Reply from Toonzshop UK
Hello,
I’m truly sorry to read this, and honestly quite surprised as well. I was able to find your message in our inbox, and I don’t understand how we missed it :( This is absolutely not something that usually happens, and I completely understand your frustration. Please accept my sincerest apologies.
Delphine from our customer service team will be reaching out to you today to follow up properly.
I can also see that your parcel was delivered on March 28th, I really hope that you liked the items despite this experience.
Once again, I’m very sorry for the lack of response. For any future request, please feel free to call us directly at +33 5 49 43 61 32 :)
Once again, I deeply apologize for all the inconvenience caused.
Have a nice day,
Constance.
I purchased three items of clothing
I purchased three items of clothing, which arrived on time and in excellent condition. I also requested information via email because I couldn't find the answers in my account, and they responded in less than 24 hours with courtesy and kindness. The clothes are well-made and of good quality.
18 March 2026
Efficient service
Hi, have used Toonz a few times and am always happy with the range of beautiful clothing, the ease of the website and the efficiency of sales and deliveries.. Well done funky people.. !!! x
17 March 2026
I love the clothes they sell
I love the clothes they sell, and I love the dress I got. Dhl shipping was fast & free (I did pay $23 upfront for duties, not bad) I received my dress in 3-4 days! From the UK all the way to the USA! The only thing I'd say is I wish they'd restock the plus size dresses, but I haven't even reached out to them yet requesting info. All in all 10/10!
13 March 2026
High Quality & Great Feel on skin
If you are shopping in the U.S Store, prices are reflecting tariffs. The clothing is 100% worth it, the quality and the feel of the garments on your skin alone make up for the price tag. I have purchased a few things as ell as a Christmas gift for my best friend (whom has sensory issues with clothing) and she absolutely loved everything about the dress she got. I'll make more purchases as finances allow in the future.
13 March 2026
I love this style 🙏❤️
13 March 2026
Amazing
Quality is insane and very good customer service when I had a problem with my order, thank you! Cant wait to order more
11 March 2026
Soft and stretchy
Soft and stretchy. Order leggings 1 size up everything else is true to size. My favorite clothes right now!
10 March 2026
Great and fast service!
10 March 2026
Maxi cardigan with "Boho" crochet detail, Beige size according to the chart fits…
The size according to the chart fits quite well, but the color of the clothing was a big disappointment, it was much darker and a different shade. It did not match the photos from Toonzshop. The packaging was really ugly. The delivery speed and shipping were fine.
26 February 2026
Reply from Toonzshop UK
Hello there,
Thank you for taking the time to share your feedback. I’m really sorry to hear that the colour of the item was a disappointment for you.
If the shade you received feels significantly different from what you saw on the website, I’d kindly invite you to contact our customer service team as soon as possible at commandes@toonzshop.com, ideally with a photo that reflects the colour as accurately as possible. This will allow us to look into it with you, correct the situation if needed, and also double-check our stock to make sure everything is as it should be.
Regarding the packaging, I’m quite surprised to read this as our preparation team usually takes great care to fold the garments properly and package them neatly before shipping. However, since our parcels travel from France to your place in the Czech Republic, we unfortunately don’t have control over how they are handled during transport. I completely understand that receiving a damaged parcel can be disappointing. Our kraft paper packaging is designed to withstand quite a lot of adventures on the way… but sadly it isn’t invincible!
Thank you again for your feedback, and please reach out to our team so we can assist you properly.
Have a nice day,
Constance.
Very good !
I love every item I have ordered. It’s unique, great quality and lays really great on me. 100% recommended
2 March 2026
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