UK Photo.gifts Reviews 2,029

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including photo tiles, canvases, and photo books, often noting the vibrant colors and clear printing. Many consumers found the ordering process to be easy and straightforward, with plenty of options and helpful communication regarding order status. The delivery service is frequently highlighted as fast, efficient, and well-packaged, with items often arriving ahead of schedule. However, some customers also noted issues with delivery drivers, such as items being left in the rain. A few people experienced problems with the ordering process, finding it confusing or resulting in incorrectly cropped or printed images. There were also occasional complaints about delayed dispatch or delivery, with some reviewers waiting weeks for their orders or not receiving them at all, and a small number of people felt the quality of certain products, like jigsaws or cushions, was flimsy or not as expected.

What people talk about most

Product

Customers had positive experiences with product quality and appearance. Many reviewers praised the excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of photo prints,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers highlight the ease of ordering,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the ordering... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent quality photo tiles Look amazing and easy to hang The magnetic backs allow you yo move and replace the photo tiles in different orders especially when adding new ones to the design. We... See more

Rated 5 out of 5 stars

I'm a wedding photographer that got asked to make a wedding Album as cheap and cheerful as possible. Well GGrouponhad an offer so I took it, a100 page Album plus delivery for under £30 . The editin... See more

Rated 5 out of 5 stars

fast delivery ,it came in package with vacuum seal pillow and pillow cover with photo,foto is nice quality.fabric is like velvet feeling,I had premium photo pillow 40 x 40 cm.I AM VERY HAPPY FROM THIS... See more

Rated 5 out of 5 stars

Easy ordering with plenty of options. Special offers are great but the quality of these canvases is absolutely brilliant.usually with other companies I have used the pictures would distort slightly wh... See more

Rated 5 out of 5 stars

Ordering my photo canvas was the easiest experience I've ever had with a photo company. The emails I had to confirm my order and telling me when it's Was due, we're all amazing. The courier was on... See more

Rated 5 out of 5 stars

Easy to upload photographs. Plenty of backgrounds to choose from. Beautiful quality bought a ‘Groupon’ so worked very reasonable Arrived quickly too Would definitely recommend and use again... See more

Rated 5 out of 5 stars

I can not fault these prints. Several prints I have ordered from birthday, Christmas and random presents. Quantity is amazing. Delivery always on time, and no damage at all. Well packed. Always use th... See more

Rated 5 out of 5 stars

The photo on the cushion cover was printed very clearly with good detail. I haven't looked at the cushion yet which arrived vacuum packed but it does look as though it could be on the thin side.

Rated 5 out of 5 stars

Once I got used to the concept it was easy enough to create my photo book and delivery was quick but the best is the book itself, have bought others from places but I’m really impressed with the quali... See more

Rated 5 out of 5 stars

Excellent print work and great offers. The only thing that let it down was the yodel delivery driver. He left it on the doorstep in the rain even though we were in. Thankfully the canvas was also wra... See more

Rated 5 out of 5 stars

The ordering process is simple and straightforward. I was doubtful that a mobile phone picture would be good enough quality for a large print out, but they did a good job with it. Highly recommended.

Rated 5 out of 5 stars

Great product looked as expected when uploaded prints, used a Groupon so really good value. Quick production and delivery. Purchased 6 tiles - thanks 😊

Rated 5 out of 5 stars

Really straightforward and easy to order , and item delivered quickly and well packaged. Cannot recommend these Acrylic blocks highly enough , they are excellent quality and will make any photograph s... See more

Rated 1 out of 5 stars

The print is completely unusable, I know you will blame me but I found the whole process confusing and the picture supplied was cut in half. I have re-ordered with another company which was slightly e... See more

Rated 5 out of 5 stars

Very easy site to navigate. Excellent quality finished product, well packaged and promptly dispatched. Would both recommend and use again.

Rated 5 out of 5 stars

Product came as expected in good time. Was happy with the finished product although the actual cushion could have been a bit better.

Rated 1 out of 5 stars

Avoid this company I ordered on 15th of September and my order was not dispatched yet after 4 weeks. I've sent them lots of emails all they say it's "I’ve escalated your claim with high priorit... See more

Rated 5 out of 5 stars

From point of order to production and dispatch, I was informed of progress by email. The delivery was ahead of the stated day and the quality of my finished 100x75 cm canvas absolutely stunning, well... See more

Rated 5 out of 5 stars

Good price, quick delivery and the size and photo was lovely, bought as a gift, but if i had received as a gift id have been over the moon with the quality

Rated 5 out of 5 stars

First time ever using this print company. Wow, I am delighted. The print is stunning. Will definitely use again and definitely recommend.

Rated 5 out of 5 stars

This is the third photo hardback book I have had, all have been brilliant I have another one in the pipeline to complete when I am ready. Great service, quality printing and good delivery. Thank you... See more

Rated 5 out of 5 stars

The process for uploading the picture to be printed on the blanket was straightforward and speedy, and the production and delivery of the finished item were both carried out quickly and efficiently.... See more

Rated 5 out of 5 stars

I ordered the A4 photo book of my daughters dancing was so happy with it great quality and value for money. Will definitely be buying more and very easy to upload photos

Rated 5 out of 5 stars

As always excellent product and excellent service. I ordered a metal wall ‘canvas’ the quality of the photograph was excellent even though my original picture was only ok. The software was easy to... See more

Rated 1 out of 5 stars

Rubbish company to work with. I spent over a month designing a 100 page photo book. But when I go to place the order, they charge you more than the stipulated price. I emailed them..they said they are... See more

Rated 5 out of 5 stars

Quick and easy to order and personalise the product. I went for the 1000 piece personalised jigsaw. Very happy with the overall product and arrived quickly.

Rated 5 out of 5 stars

Ordering was a breeze, Kept me informed all the way through. Delivery was perfect. Extremely pleased with the order too

Rated 5 out of 5 stars

Full marks to this company, I have used them before that’s why I’ve used them again. They are quick, considering they are not in the UK. The service is great. All I can do is praise them. The photo qu... See more

Rated 5 out of 5 stars

Brilliant jigsaw puzzle of the family great Christmas present for the grandchildren. Also great delivery and the quality is A1. Thank you

Rated 1 out of 5 stars

Ordered some pictures as a birthday surprise allowing 2 weeks for print and delivery. Unfortunately I did not realise that the process can take up to a month. When enquired with the company I received... See more

Rated 5 out of 5 stars

Easy to order printed to a high quality at a great price delivered on time in perfect condition couldn't be happier

Rated 5 out of 5 stars

well made & price attractive too, with receipt in post quick too... yes I'd use again plus recommend thanks, paul

Rated 5 out of 5 stars

Great item which was received quickly. The jigsaw will be a lovely gift and I will definitely be ordering more at Christmas!

Rated 5 out of 5 stars

I am very happy with the canvas I got from the company The print was amazing service was quick efficient and professional

Rated 5 out of 5 stars

Excellent quality, very pleased with the product. Prompt delivery. Easy to collate photos on the website

Rated 1 out of 5 stars

Ordered a photo jigsaw as a gift. Wish i had filtered and read the one star reviews first. It came in a clear plastic bag, slightly bent and is extremely poor and flimsy quality. Not even worth the po... See more

Rated 4 out of 5 stars

I nearly gave up I re-did it and spent many hours, following phone calls and emails I was panicked. There needs to be more instructions on how to access and save the photobook on Groupon deals and ho... See more

Rated 2 out of 5 stars

This is the second jigsaw we ordered via a Groupon deal. The first was a family photo and the quality of both jigsaw and print was very poor. The second was a landscape photo jigsaw and although still... See more

Rated 1 out of 5 stars

Placed an order 3 weeks ago, says dispatched but no order. Customer service very unhelpful. Said to check address. Check it twice all correct. Message again, now no answer. Avoid

Rated 4 out of 5 stars

it was hard to use this app at first and I didn't save at first, lost everything! I spoke to their customer services team and she was very helpful. By the 3rd time I became an expert!! Each company is... See more

Rated 5 out of 5 stars

Photo book finished to high quality and very pleased with finished product. Would highly recommend.

Rated 5 out of 5 stars

Excellent service. Great quality product and fast delivery. Thank you we are very pleased!😁

Rated 5 out of 5 stars

Struggled to download pictyre at first Asked for help and it was plain sailing from then on Picture arrived and am very pleased with it

Rated 1 out of 5 stars

Ordered a photo book, 2 weeks later nothing had arrived. Rang them and was told the print quality wasn't good enough so they didn't post it. I was never informed of this! Was offered a link to redo it... See more

Rated 5 out of 5 stars

Excellent quality and fast service, the packaging was great too. All round I’d definitely recommend

Rated 5 out of 5 stars

Highly recommend! The blanket is such a good quality and finish. Fast delivery too 🥰

Rated 5 out of 5 stars

I found that the whole shopping experience was first class, right from the ordering process and through to the delivery.

Rated 1 out of 5 stars

Nightmare to deal with. I was lumbered with a customs bill of over £73 for ten calendars. Virtually no help from them in sorting it out. The depot where the goods were being held was miles away and I... See more

Rated 5 out of 5 stars

Arrived on the date stated, very pleased with the result of the canvas. Better than I thought it would be as it is a very old photo.

Rated 5 out of 5 stars

Absolutely lovely cushion! My little girl is so happy she can go to sleep with a picture of her and her nanny who we lost. So soft too

Rated 1 out of 5 stars

The prints were cropped incorrectly, it needs to be clearer what will be printed. Colour and print quality poor. Disappointed.


Company details

  1. Interior Designer

Written by the company

Create a personalised gift that will catch everybody's eye. Whether it's a smartphone case or a heart-shaped photo pillow, we create one-of-a-kind gifts, suitable for every special occasion in life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

lovely premium photo pillow

fast delivery ,it came in package with vacuum seal pillow and pillow cover with photo,foto is nice quality.fabric is like velvet feeling,I had premium photo pillow 40 x 40 cm.I AM VERY HAPPY FROM THIS PURCHASE AND i have bought it as a gift for someone

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Good photo cushion

Product came as expected in good time. Was happy with the finished product although the actual cushion could have been a bit better.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time. Company doesn't care

I attempted to order a photo book. Spent nearly 5 hrs drafting it. When I tried saving it, the round saving icon just continued to go round. It would not save the project. I had signed in. I have used this company in 2020.
I have had Burrhole evacuation subdural hematoma. I am retired. I rang and spoke to Angel she said to clear cache and cookies and send a screenshot shot of the issue. Luckily the project was in my history.
I attempted again to order the photo book. Failed.
Rang again spoke to Alexander who was unhelpful.
I have emailed numerous times.
Lisa replied twice with the same message clear the cache and cookies .
I have wasted soo much time. Got upset as I wanted this photo book as I gift.
I have left contact number and requested a call back. Nothing. I know it is festive period but this started on 14th Dec
All my hard work wasted.. a great deal of inconvenience and upset
There is definitely an issue with the website. Also it would not have taken them long to find my project as I rang them up next day. Gave time and all my details etc. They are supposed to be a reputable company. They do not care !!

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service

Ordered a photo book, 2 weeks later nothing had arrived. Rang them and was told the print quality wasn't good enough so they didn't post it. I was never informed of this! Was offered a link to redo it and a voucher, when this was emailed it couldn't be opened, I emailed them back but received no response.As it was a Christmas present for my mother I went to another company to order one. Guess what original photo book turns up the next day and had been posted to me a week earlier!! So everything I was told on the phone was lies and I now have 2 photobooks at considerable expense!!! Will never use this company again.

17 December 2025
Unprompted review

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