I struggled to place my order had to try several times , so missed out on the members prices . Delivery was very quick and great communication. Amazon who delivered changed the delivery times , and wh... See more
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Distinctive details and superior crafsmanship make Pandora jewellery stand out from the crowd. Made with the planet in mind, our skilled craftspeople shape precious metals and responsibly sourced materials into contemporary jewellery that holds the stories of the things you love, waiting to be worn and told by you.
Contact info
United Kingdom
- uk.pandora.net
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Packaging
When receiving items it should come individual packages so if i need to give as a gift to someone at lease the packaging is in good presentable condition to give.
Products are lovely
Products are lovely, I love the charms and bracelet.
Easy to order online
Quick delivery
Love Pandora
Love Pandora, always lovely for a gift and I treat myself too! Fast delivery and great customer service 👍
My local Pandora shop didn’t have the…
My local Pandora shop didn’t have the item I wanted but ordered it for me and sent it by next day delivery. Excellent service.
Fast delivery
Fast delivery, beautiful charm to add to my pandora bracelet. excellent product.
Late delivery incredibly disappointed
I ordered a special gift for my daughter 13th birthday, plenty of time but you used Royal Mail to deliver and they have held the package for 3 days now and still refuse to deliver it. Now it’s too late and I have to see my daughter tomorrow empty handed because you wouldn’t use a competent delivery service to get my order to me on time.
Quick and easy
Quick and easy, ordered it on Thursday evening and had arrived by Saturday. I have been looking to purchase this charm for quite some time but could not find it in store so ordered it for home delivery
Easy site to navigate
Easy site to navigate. Quick delivery. Royal Mail notified me when my order was going to be delivered.
A little piece that means so much
Paige at the Ipswich store was beyond helpful and really showed such care and compassion in helping me to design my engraved piece in memory of my beautiful mum. The item arrived today via Amazon, the delivery was scheduled for next day and I was kept up to date of its arrival. Many tears were shed seeing the completed item. I will wear it every day and cherish it! ❤️
Ordered with ease
Easy to find what I was looking for and…
Easy to find what I was looking for and dispatched the same day
Amazing products and customer service
Amazing products and customer service! I ordered two charms and they arrived the next day, which was incredibly helpful! Pandora kept me up to date with my order and the charms and necklace (sterling silver) themselves are amazing. I will treasure them always. Thanks Pandora!!!
Online purchases have been quick and…
Online purchases have been quick and easy, I've also used the store in Mansfield they are always friendly and helpful.
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