The facility is well- equipped with pool, sauna and community room. Each unit has furnitured and full functioning kitchen. A wide logia with the view of the city and all rooms have nature sunlight a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used uhomes to book my accommodation in Liverpool, and it made the process much easier. Since there are many options, it can take a lot of time to compare details, but the app presents everything c... See more
Company replied
Ms Yusri was very friendly and helpful. She had patiently guided us whenever we were confused or struggled to understand the process of booking the unit. Thanks to her, I have managed to book an accom... See more
Company replied
Company details
Written by the company
Founded in 2015, uhomes.com is a leading online platform dedicated to providing comprehensive housing solutions for international students. Over the years, uhomes.com has evolved into a global leader in the student housing sector. Aspiring to be the dictionary for student housing, we aim to offer seamless, reliable, and efficient rental experiences to students around the world. With strategically located offices in major cities such as New York, London, Mumbai, and Ho Chi Minh City, uhomes.com exemplifies a truly global footprint. Our international team is dedicated to supporting students and property partners across diverse markets, ensuring that our services meet the unique needs of students in various regions. uhomes.com is built on a foundation of innovation, integrity, excellence, and community. These core values drive our mission to be the home for students away from home and our vision to become the world’s leading platform for student housing solutions.
Contact info
Uhomes London, Congress House, 23-28 Great Russell Street, London, WC1B 3, WC1A 1DE, London, United Kingdom
- +44 207 631 5139
- support@uhomes.com
- uhomes.com
4.9
Excellent
2K reviews
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience booking my…
I had a great experience booking my Manchester accommodation through uHomes. The agent was very responsive, patient, and guided me through the entire process smoothly. Everything was explained clearly, and I felt reassured throughout. Thank you for making the booking process stress-free!
25 February 2026
Reply from uhomes.com
Hello Aashika,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
really supportive!!!
24 February 2026
Reply from uhomes.com
Hello Minh,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
The staffs are very friendly and…
The staffs are very friendly and approachable. They are also very efficient.
25 February 2026
Reply from uhomes.com
Hello Jessie,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Cashback not provided
Cashback that they promise would not be delivered to you. I was told that I would receive the cashback by December but it's end of February now and I've still not received it. I've been messaging with the agent to follow up but to no avail. He keeps telling me I will receive it the next week and it's literally been over 2 months and I've been hearing the same reasons. Not worth it. Better to book the accommodation directly with the property for the same price.
24 February 2026
Unprompted review
Review
When asking about the house, she was very proactive, responded promptly, very good attitude, and also provided a floor plan.
24 February 2026
Reply from uhomes.com
Hello Lingyan,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
They gave me just the information I…
They gave me just the information I needed to get an affordable room.
22 February 2026
Reply from uhomes.com
Hello Dong,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello Xiaoran,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Nice renting experience in London
The adviser give me really useful suggestions and information that help me a lot in choosing my accommodation, which is a place with supermarket, restaurant, and others facilities around.
20 February 2026
Reply from uhomes.com
Hello,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Chau Anh was very nice for my case
Chau Anh was very nice for my case. Really appreaciate her!
23 February 2026
Reply from uhomes.com
Hello Thao,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
I had a great experience booking my…
I had a great experience booking my accommodation in Glasgow with uhomes. Many thanks to Timi for the kind support and helpful advice, which made the whole process much easier and gave me confidence in choosing a place to live for the entire academic year. Truly appreciate the guidance and assistance!
17 February 2026
Reply from uhomes.com
Hello Supakarn,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
great consulting
23 February 2026
Reply from uhomes.com
Hello Thanh,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello An,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Robin’s assistant was immediate and…
Robin’s assistant was immediate and kind!
Thanks a lot
20 February 2026
Reply from uhomes.com
Hello Chia,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello Chen,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
good experience
19 February 2026
Reply from uhomes.com
Hello Edward,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
They provided excellent care
They provided excellent care, paid attention to every detail, and made me feel very comfortable throughout our conversation.
18 February 2026
Reply from uhomes.com
Hello Jidapha,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Environment and people are very nice…
Environment and people are very nice and I’m surprise about facilities that include mate cleaning and laundry are free.
18 February 2026
Reply from uhomes.com
Hello Wasuwanee,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
It's a SCAM!
It's a SCAM!
They use photos of fake apartments stolen from the web! The apartments don't exist!
Be careful!
16 January 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.