Looking for a suitable accommodation is not easy and that's the reason why I choose Uhomes. The advisor helped me shortlist the options and clearly explained the strengths and weaknesses of each one,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The communication was very smooth, with timely responses to questions. The service was thoughtful and empathetic, which made me feel completely satisfied and at ease. I will choose this service again... See more
Company replied
P'Natt helps me a lot while she keeps providing me many options that could suit me and also recommend pros and cons in each option for ma to make decision. Moreover, she helps me a lot about contract... See more
Company replied
I had the pleasure of booking a cozy room in central Hong Kong just a week before my move-in, thanks to the fantastic support of Carrie Wang. She made the entire process smooth and stress‑free - quick... See more
Company replied
Company details
Written by the company
Founded in 2015, uhomes.com is a leading online platform dedicated to providing comprehensive housing solutions for international students. Over the years, uhomes.com has evolved into a global leader in the student housing sector. Aspiring to be the dictionary for student housing, we aim to offer seamless, reliable, and efficient rental experiences to students around the world. With strategically located offices in major cities such as New York, London, Mumbai, and Ho Chi Minh City, uhomes.com exemplifies a truly global footprint. Our international team is dedicated to supporting students and property partners across diverse markets, ensuring that our services meet the unique needs of students in various regions. uhomes.com is built on a foundation of innovation, integrity, excellence, and community. These core values drive our mission to be the home for students away from home and our vision to become the world’s leading platform for student housing solutions.
Contact info
Uhomes London, Congress House, 23-28 Great Russell Street, London, WC1B 3, WC1A 1DE, London, United Kingdom
- +44 207 631 5139
- support@uhomes.com
- uhomes.com
4.9
Excellent
2K reviews
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
highly supportive and friendly
17 April 2026
The agent attitude
The agent was very nice and helpful. She always replied promptly and patiently.
15 April 2026
Reply from uhomes.com
Hello Jiying,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
I had a great experience
I had a great experience uhomes as the team was friendly, responsive, and genuinely tried to match me with a place that fit my needs. The process was mostly smooth, and I appreciated their patience with my questions. Overally, I’m satisfied and would happily recommend them.
9 April 2026
Reply from uhomes.com
Hello Kim,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
JIPP student review
I’m really happy with the assistance that I got from uhomes! P’ Timi helped me a lot with the entire booking process and kept me updated the whole time. I ended up getting an accommodation pretty quickly at Brisbane with her assistance. Now I’m looking forward to studying at UQ!! 10/10 service and staff. 🤍
14 April 2026
Reply from uhomes.com
Hello Chananchida,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Masataka omura is really Super…
Masataka omura is really Super friendly. He assisted me in every step to complete the housing contract. Highly recommend U homes for your home search
15 April 2026
Unprompted review
Reply from uhomes.com
Hello Kolli,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello Thuy,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Amazing experience with Lyana at…
Amazing experience with Lyana at Uhomes. She helped me with accomodation for my nephew. I would highly recommend Uhomes for your accomodation in NZ
13 April 2026
Reply from uhomes.com
Hello Sissy,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Amazing facility with Helpful uhomes service
The facility is well- equipped with pool, sauna and community room.
Each unit has furnitured and full functioning kitchen. A wide logia with the view of the city and all rooms have nature sunlight and full floor-to-ceiling windows.
The reservation is running through quickly thanks to Uhomes, especially from Vietnamese Uhomes agency, Ms Thu Hien had helped me fill all the paper works and get ready to apply.
19 February 2026
Reply from uhomes.com
Hello Anh,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello Sing,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello Shi,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
I had a great experience using Uhomes
I had a great experience using Uhomes. Robin provides attentive and patient service, which helped me find the perfect apartment~
10 April 2026
Reply from uhomes.com
Hello Fiona,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
A pleasant experience renting a flat
A pleasant experience renting a flat. The staff replied to messages promptly and helped resolve any issues that arose.
10 April 2026
Reply from uhomes.com
Hello Jialin,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Irene was really patient and nice
12 March 2026
Reply from uhomes.com
Hello,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
everything is good
30 March 2026
Reply from uhomes.com
Hello Heqian,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Smooth Communication & Thoughtful Service
The communication was very smooth, with timely responses to questions. The service was thoughtful and empathetic, which made me feel completely satisfied and at ease. I will choose this service again when needed, and I will also recommend it to friends.
9 April 2026
Reply from uhomes.com
Hello,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello Timothy,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.