Twolions11ltd Reviews 

362
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely polite, hardworking, and efficient when handling various outdoor and indoor tasks. People also appreciate the clear communication, transparent quotes, and very reasonable pricing provided consistently throughout the entire process. However, some people mentioned that organizing jobs required coordinating details through the office staff rather than speaking directly with the on-site crew. Reviewers consistently highlight that the completed projects look immaculate, and the teams always ensure they clean up thoroughly before leaving. Consumers note that the final results match their expectations and provide fantastic value for money.

What people talk about most

Service

Customers reported great satisfaction with the service, highlighting that the team arrived on time and worked... See more

Staff

Clients share satisfaction on staff, frequently highlighting that reviewers found the team to be extremely... See more

Price

Reviewers highlight great satisfaction with the pricing, frequently mentioning very fair and reasonable costs... See more

Customer service

Users describe positive interactions with customer service, highlighting clear communication and reliable... See more

Quality

Customers consistently note positive experiences with quality, highlighting that jobs are completed quickly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had work done in & outside my home; fencing work on multiple occasions, fitting a washing machine, groundwork & installing a ground anchor. Every time the job's been done on time & to the highest... See more

Company replied

Rated 5 out of 5 stars

Couldn't recommend Two Lions enough for their services! Communication from the team beforehand and on the day was really good and they were really reliable with organising the work! The team on the da... See more

Company replied

Rated 5 out of 5 stars

Fantastic service resolving a trace and access after a shower leak. I've had surveyors round saying that I would need ceilings opened or floors taken up to resolve the issue. These guys responded... See more

Company replied

Rated 5 out of 5 stars

Two Lions were thorough from booking the job - making their process clear & what time their technicians would arrive (they were on time). Technicians were friendly & asked checked I was happy with the... See more

Company replied


Company details

  1. Gardener

Written by the company

We have built up an excellent reputation in our local area by offering the most comprehensive and expert Property Maintenance service in North West. We offer a range of services: - Pest control - Handyman - Gardening - Waste removal - Assembly services - Bathroom and kitchen installation - Painting and decoration - Carpentry


Contact info

4.9

Excellent

TrustScore 5 out of 5

362 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(362)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thorough and helpful

Had our garden stripped of a huge amount of ivy and strimmed, these guys came and talked me through the process clearly and got the job done well

11 April 2026
Unprompted review
Twolions11ltd logo

Reply from Twolions11ltd

Dear Cameron,

Thank you for your lovely feedback.
We are delighted to know that our garden services have impressed you so much. We look forward to impressing you, even more, the next time.

Kind Regards,
Two Lions 11

Rated 5 out of 5 stars

I used Two Lions pest control for a…

I used Two Lions pest control for a mouse problem I had with my house in 2023. A mouse had chewed through wiring underneath my house. I found their service to be very professional and efficient with both the inspection of my house and treatment for the issue.

8 January 2026
Unprompted review
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Reply from Twolions11ltd

Dear Chris,

Thank you for your kind feedback. We’re glad to hear that you were satisfied with our service and that we could resolve the issue efficiently for you.

Providing professional and reliable pest control is very important to us, so it’s great to know our team met your expectations. If you ever need assistance in the future, we’ll be happy to help.

Kind regards,
Two Lions 11 LTD

Rated 5 out of 5 stars

Garden clearance

Had a very overgrown garden and they cleared the whole garden in a few hours. Very friendly and professional and they gave good advice and installed new fence panels for us too! Highly recommend, for anything garden related!

6 April 2026
Unprompted review
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Reply from Twolions11ltd

Dear Caitlyn,

Thank you for sharing your experience. Knowing that our customers are happy with the services we provide is very motivational for us and we will make sure we keep up the high standard and efficiency.

Kind Regards,
Two Lions 11

Rated 5 out of 5 stars

Fantastic garden maintenance

An excellent company! Very professional and friendly staff. Excellent communication throughout the work being done. Gave excellent advice and support for maintaining the work completed. The work completed was to a very high standard and I would recommend them. I will be employing them to help regularly keep on top of the garden maintenance. Thank you for a great job!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick & thorough

Two Lions were thorough from booking the job - making their process clear & what time their technicians would arrive (they were on time). Technicians were friendly & asked checked I was happy with the process before beginning. They were fast & explained the new fixtures/ what to do next & cleaned up after themselves.

1 April 2026
Unprompted review
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Reply from Twolions11ltd

Dear Rachel,

Thank you for sharing your experience. Knowing that our customers are happy with the services we provide is very motivational for us and we will make sure we keep up the high standard and efficiency.

Kind Regards,
Two Lions 11

Rated 5 out of 5 stars

Very knowledgable Gardener

Very knowledgable Gardener. Very reasonably priced. Booked for a full garden sort out. Will now be using on a monthly basis.

30 March 2026
Unprompted review
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Reply from Twolions11ltd

Dear Johannah,

Thank you for sharing your experience. We are happy to know that we impressed you with our gardening services, and we look forward to doing so even more on your next service.

Kind Regards,
Two Lions 11

Rated 5 out of 5 stars

Two lions have been a god send

Two lions have been a god send. I am not a fan of gardening and have a large garden to maintain. They come round monthly during spring to autumn to maintain my garden and will do anything extra I ask. They are prompt and courteous and take all the stress off my shoulders, would highly recommend.

26 March 2026
Unprompted review
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Reply from Twolions11ltd

Dear Maddy,

Thank you for your 5-star rating. We are glad to know that you enjoyed our gardening services, and we look forward to assisting you again.

Kind Regards,
Two Lions 11 LTD

Rated 5 out of 5 stars

Good job!

Kept me well informed about their time of arrival. Turned up on time as agreed.

Was professional and friendly throughout and completed the two tricky jobs on time and budget (which was the price agreed beforehand).

Cleaned everything up before leaving.

Would definitely recommend.

27 March 2026
Unprompted review
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Reply from Twolions11ltd

Dear Anthony,

Thank you for sharing your experience. Knowing that our customers are happy with the services we provide is very motivational for us and we will make sure we keep up the high standard and efficiency.

Kind Regards,
Two Lions 11

Rated 5 out of 5 stars

Excellent service friendly helpful

21 March 2026
Unprompted review
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Reply from Twolions11ltd

Dear Sharon,

Thank you for your 5-star rating. We are glad to know that you enjoyed our gardening services, and we look forward to assisting you again.

Kind Regards,
Two Lions 11 LTD

Rated 5 out of 5 stars

Excellent service from Two Lions

Really pleased with the work carried out by Two Lions. They did a full clean-up and tidy of both my front and rear gardens and made a huge difference. They were hardworking, professional and got stuck in from the moment they arrived.

The job included cutting back overgrowth, clearing weeds, tidying paths and lawns, and removing all the garden waste, and everything was done to a really good standard. They were also friendly, reliable and easy to deal with throughout.

I’m very happy with the result and wouldn’t hesitate to recommend them to anyone looking for a garden clearance or tidy-up service.

20 March 2026
Unprompted review
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Reply from Twolions11ltd

Dear Marc,

Thank you for sharing your experience. We are happy to know that we impressed you with our gardening services, and we look forward to doing so even more on your next service.

Kind Regards,
Two Lions 11

Rated 5 out of 5 stars

Excellent, Friendly & Professional Service

Arrived on time and got straight to work. Very professional and friendly throughout, and I really appreciated how straightforward and honest they were with their pricing. They helped clear the back of the garden, which was in such a poor state, and it looks so much better now, and also removal of waste. This was my first time using their services and it definitely won’t be the last. Couldn’t recommend them enough and would happily book them again for similar work in the future.

18 March 2026
Unprompted review
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Reply from Twolions11ltd

Dear Tatiana,

Thank you for your 5-star rating. We are glad to know that you enjoyed our gardening services, and we look forward to assisting you again.

Kind Regards,
Two Lions 11 LTD

Rated 3 out of 5 stars

Hedge trimming and tree removal, lawn and decking repair

Two lions trimmed my overgrown hedges and bushes, removed an unwanted tree and mowed end strimmed my lawn. They were very communicative and were able to accommodate my time constraints. The price was reasonable and they took extra care to avoid damage to my property.

Addendum:
I had the same company do more work for me on their upselling - to try to even out my patchy lawn. They charged 60 pounds to spike the lawn and lay seed and fertiliser that I paid for on their recommendation and it made no difference to the lawn. The only explanation they were able to offer was that the birds maybe ate the seed and they tried to upsell me more work. They also came to spray my decking with an oil that they specifically told me to buy and it wasn't big enough, so they did an unfinished job told me buy more and to finish the job myself, even though I had already paid for the labour previously. Unfortunately I can no longer give them 5 stars after these issues.

10 March 2026
Unprompted review
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Reply from Twolions11ltd

Dear Christopher,

Thank you for your message.

We are sorry to hear that you were left with a negative impression. However, we would like to clarify a few points.

Firstly, we offered you a reduced price of £250 to repair your decking, where our team replaced nine large decking planks. The usual cost for this work would be £450, due to the amount of cutting involved. We do not upsell work—we aim to be honest and transparent with our customers. After the jet wash, it became clear that the decking posed a safety risk to you and your family, which is why we brought this to your attention.

Regarding the decking sealer, we could not determine in advance how much would be required for both areas. As the material is expensive, and as you also highlighted, we initially purchased only one tin.

In terms of the grass seeding, we followed the correct process using a spike roller, seeder, and fertiliser. Unfortunately, we cannot guarantee that the seeds will grow. At this time of year, birds are very active, and we cannot control whether they eat the seeds. Additionally, some of the patches in your lawn are quite poor and may require more than one treatment.

As a gesture of goodwill, we offered a follow-up gardening visit where we would reseed the affected areas free of charge; you would only need to provide the materials. We also offered to finish staining the decking during that visit at no additional labour cost, again with materials supplied by you. In addition, the labour for staining the decking was already offered free of charge as part of the jet washing service as a gesture of goodwill.

Kind regards,
Two Lions 11 LTD

Rated 5 out of 5 stars

Fabulous

They guys came out bang on time on the day, looked over the issues, explained and showed the problems really well. Knew their stuff and carried out some great work! Thank guys!!

27 February 2026
Unprompted review
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Reply from Twolions11ltd

Dear Jen,

Thank you for sharing your experience. Knowing that our customers are happy with the services we provide is very motivational for us and we will make sure we keep up the high standard and efficiency.

Kind Regards,
Two Lions 11

Rated 5 out of 5 stars

Very impressed with Two Lions 11!

Very impressed with Two Lions 11!
Work was completed to a high standard for a very fair price.
They stuck to the original quote even when the job turned out to be much bigger than expected.
Excellent communication throughout.
Would definitely recommend.

28 February 2026
Unprompted review
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Reply from Twolions11ltd

Dear Ewige,

Thank you for your lovely feedback.
We are delighted to know that our garden services have impressed you so much. We look forward to impressing you, even more, the next time.

Kind Regards,
Two Lions 11

Rated 5 out of 5 stars

Very satisfied with the work done by…

Very satisfied with the work done by Two Lions 11 Ltd. They arrived on time, did the work, were very friendly and helpful and cleared up the clippings from our hedge and took them away. They were also very accommodating of my requests. They also gave us a very good price much cheaper than other competitors but with a gold standard service. Would definitely use again in the future.

28 February 2026
Unprompted review
Twolions11ltd logo

Reply from Twolions11ltd

Dear Madeleine,

Thank you for your 5-star rating. We are glad to know that you enjoyed our gardening services, and we look forward to assisting you again.

Kind Regards,
Two Lions 11 LTD

Rated 5 out of 5 stars

Professional, efficient, and highly recommended

I had an excellent experience with this company for a bed frame repair. Their communication was professional and clear from the start. They were very flexible with scheduling, even accommodating a last-minute request from the tenant to move the appointment up. The contractor arrived as planned and completed the work in a single visit. The bed lift mechanism is now perfectly secure and stable. I found their pricing to be very reasonable for the quality of service provided. I would definitely use them again!

27 February 2026
Unprompted review
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Reply from Twolions11ltd

Dear Abdulrahman,

Thank you for sharing your experience. We are happy to know that we impressed you with our services, and we look forward to doing so even more on your next service.

Kind Regards,
Two Lions 11

Rated 5 out of 5 stars

Fantastic Service

Fantastic service. Arrived on time, worked extremely hard and did exactly what had been agreed to. I was updated throughout the day.
All staff are great and it was a pleasure to deal with them. I would definitely recommend!

19 February 2026
Unprompted review
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Reply from Twolions11ltd

Dear Rebecca,

Thank you for your 5-star rating. We are glad to know that you enjoyed our gardening services, and we look forward to assisting you again.

Kind Regards,
Two Lions 11 LTD

Rated 5 out of 5 stars

Good

On Time, efficient, friendly

23 February 2026
Unprompted review
Twolions11ltd logo

Reply from Twolions11ltd

Dear Michelle,

Thank you for sharing your experience. We are happy to know that we impressed you with our services, and we look forward to doing so even more on your next service.

Kind Regards,
Two Lions 11

Rated 5 out of 5 stars

Two lions11

They arrived on time. Very professional, explained everything regarding the process. Provided pictures and fully detailed documentation. I would recommend this company

17 February 2026
Unprompted review
Twolions11ltd logo

Reply from Twolions11ltd

Dear Stephen,

Thank you for sharing your experience. Knowing that our customers are happy with the services we provide is very motivational for us and we will make sure we keep up the high standard and efficiency.

Kind Regards,
Two Lions 11

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