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Living Well Bathrooms Reviews 376

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and courteous demeanor, making the entire process smooth and efficient. Many people highlight the excellent service, noting that projects were often completed ahead of schedule with minimal disruption and to a high standard of quality. Reviewers are particularly pleased with the finished products, such as walk-in showers and renovated bathrooms, which are described as excellent, functional, and aesthetically pleasing. However, some customers also noted minor issues, such as a delayed start to a project or occasional electrical problems at the end of the installation. A few other people also felt that some products supplied had quality control issues, with items like sink units and toilet components arriving broken or developing faults shortly after installation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, politeness, and... See more

Service

Customers consistently report positive experiences with the service, highlighting professionalism and... See more

Quality

People report positive experiences with quality, with many customers praising the high standard of work and... See more

Facilities

Customers consistently note positive experiences with facilities, particularly praising bathroom makeovers... See more

Product

Clients share positive opinions on product, with many reviewers pleased with the finished project and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The design solution was perfectly tailored to our aunt's needs. The installation by Wayne Hallam was professional, thorough, tidy, respectful of our aunt's home and always friendly and courteous.... See more

Company replied

Rated 5 out of 5 stars

Good choice to use AHM installations to update the bathroom from bath to walk-in shower. Very good experience. From day one fitter Dan Casey worked efficiently taking out the old bathroom suite and i... See more

Company replied

Rated 5 out of 5 stars

Replaced a shower with a walk in accessible shower. Alan produced an excellent layout and suggested excellent products. It was a real pleasure to have Mike, the fitter, working in the house. He was... See more

Company replied

Rated 5 out of 5 stars

Old shower, toilet and washbasin replaced. Can’t fault the team from first contact through to finalisation. Old pipework had to be replaced as well as other unforeseen issues hence work took 8 days in... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Mobility Equipment Supplier
  4. Remodeler

Written by the company

Living Well Bathrooms (formerly AHM Installations) is a family-run company that has been helping people bathe safely, comfortably and independently since 1999. For more than 26 years, we have specialised in designing and installing accessible bathrooms for older people, individuals with disabilities, and anyone living with mobility challenges, arthritis, chronic pain or long-term health conditions. Our aim is simple: to help people remain safe, confident and independent in their own homes for longer. We offer a range of solutions including walk-in showers, wet rooms, walk-in baths, accessible toilets, wheelchair ramps and other home adaptations designed to make everyday life easier. Every project is tailored to the individual, ensuring their bathroom works for their needs today and in the future. From the initial enquiry through to installation and aftercare, our experienced in-house team manages the entire process, providing expert advice, quality workmanship and exceptional customer service. Although our name has changed from AHM Installations to Living Well Bathrooms, our ownership, values, team and commitment to customers remain exactly the same. The new name better reflects our mission of helping people live well at home with greater comfort, dignity and independence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

376 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

JONATHAN & JO Have installed my walk-in…

JONATHAN & JO Have installed my walk-in shower in 2 days. They worked well together and I would highly recommend them to any person considering having work of a similar nature carried out

23 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review for Jonathan and Jo, two of our amazing installers :) We are so pleased you are happy with the service we provided and your new walk-in shower and hope you will find it much easier and safer to use.

Rated 5 out of 5 stars

Great Workmanship from Dan

Dan installed our new shower and did a fantastic job. He kept us informed throughout, checked everything carefully, and the quality of his workmanship is excellent. We were really pleased with his professionalism from start to finish. A solid 5‑star experience.

15 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Susan for this lovely review. We are pleased you are happy with the service from us and Dan, he's a superstar installer :) We hope you are enjoying your new accessible shower and feeling the benefits :)

Rated 5 out of 5 stars

Very Happy

After a delayed start due to previous fitting Wayne arrived and sorted the situation quickly and professionally for our new shower.
Wayne was polite and kind and worked hard to meet the projected time scale.
The end result was just what we wanted.

11 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Clark for the lovely review, we are pleased you were happy with everything and how our colleague Wayne carried out the installation of yoru new shower. We hope you are enjoying using it :)

Rated 5 out of 5 stars

New Bathroom

Had a complete bathroom makeover, bath out shower in.
Completed ahead of time, fast AND efficient. Nothing was too much trouble and the fitters Jonatan and Jo could not do enough for me.
Also had a new consumer unit and the electrician Nick was also amazing.
Exemplary work, cannot fault any of it.
Would recommend.

26 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Adrian for this glowing review. We are glad you love your new shower installed by the fabulous Jonatan and Jo and we will pass on your lovely comments to Nick also. :)

Rated 5 out of 5 stars

Excellent

Very pleased with the work that was done, fitter pleasant and knew what he was doing, would highly recommend this company to anyone who required a new shower.

8 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this review Joyce, great to hear you are happy with the service and installation oof your new shower which we hope is making bathing easier for you :)

Rated 5 out of 5 stars

The Company to go to for Bathroom Modifications

If you are looking for a NEW bathroom makeover then you need to get in touch with this Company.
We wanted our existing bath removed (mobility issues !) and a walk-in shower fitted - quite a straightforward job.
We cannot express our gratitude to this company for their wonderful Service.
From Barney (Surveyor) through to Ben (Fitter) the whole process was smooth and truly efficient. We have never had work in our home move along so smoothly. Ben arrived on time and worked his Magic on the bathroom without any fuss - he even added (off his own back) some extra little additions which made the completed job that little nicer - thank you both.
This is a well run “Family” business who provide an excellent service from day one until completion - OUTSTANDING !
We recommend them to everyone !

4 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you John for this wonderful review, what a joy it was to read. We hope you will find your new shower so muh easier to use than the bath you had. We will let Barney and Ben know pleased you are with the service and work they provided.
We very much pride ourselves on being a family business with high standards across all areas of our business so thank you for recognising that :)

Rated 5 out of 5 stars

The design solution was perfect…the installation even better.

The design solution was perfectly tailored to our aunt's needs. The installation by Wayne Hallam was professional, thorough, tidy, respectful of our aunt's home and always friendly and courteous. He was excellent!
And the result?
Our aunt is delighted with her new bathroom that will transform her living at home. Thank you.

9 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this wonderful review Peter. we always love hearing that customers' are happy with the service we provided but also that the bathroom will make a difference to every day life and enable safer bathing. We will pass your comments onto Wayne too, he is a real star :)

Rated 5 out of 5 stars

A Good Experience

We had a good experience with AHM from our initial enquiry throughout the survey, quotation and installation process. It is also worthy of note that minor issues along the way were dealt with swiftly by the team.
Our project, to exchange a standard bath with a walk in version, was carried out by Dean in a friendly, courteous and professional manner for which we thank him.

2 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Alan for this lovely review, we are pleased you are happy with the service we provided to replace the old bath with an accessible bath. We will pass on your kind comments to Dean and we hope you are finding it much easier and safer to bathe now.

Rated 5 out of 5 stars

Excellent service

Excellent service - did what they promised when they said.

22 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for letting us know how your experience was Tony, we are pleased you were happy with everything :)

Rated 5 out of 5 stars

I’ve just had by bathroom completely…

I’ve just had by bathroom completely remodelled and from start to finish it went well I can’t thank AHM for a beautiful bathroom every body I have spoken to and dealt with have been very helpful Peter the designer and I talked a lot about what I needed and that’s exactly what I got Ben the installer boy he must have a good breakfast or something the things he had to move were pretty heavy there not cheep but you get what you paid for and more well done AHM

18 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review Neville, we're so pleased to hear you're happy with your new bathroom. Peter and Ben are both super stars aren't they, they never fail to deliver. We will pass on your kind comments to them both :) Thanks again for taking the time to leave us the review.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, from initial survey to completion. No high pressure salesmanship. Came exactly when I asked and finished within timescale.
Danny the Fitter was meticulous and took a pride in his work; to him it wasn’t just another job. Nothing was too much trouble. I felt valued as a customer.

11 May 2026
Unprompted review
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Reply from Living Well Bathrooms

This is a lovely review Wendy, thank you for taking the time to share your experience. We are pleased you were happy with our service throughout and hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

Replacement of shower, toilet and washbasin.

Old shower, toilet and washbasin replaced. Can’t fault the team from first contact through to finalisation. Old pipework had to be replaced as well as other unforeseen issues hence work took 8 days inclusive of Saturday and Sunday rather than the 4/5 days anticipated. Dean the fitter was polite and helpful throughout and clearly knew what he was doing. Cleaned and tidied up at the end of each day and kept us fully informed as to progress.

18 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review Alan. We are pleased we got it finished for you, despite the unforseen items and hope you are enjoying your new level access shower and feeling the benefits. We will pass on your kind comments to our colleague Dean too :)

Rated 5 out of 5 stars

Bathroom

It was a pleasure to have Joanna & Jonatan to do my beautiful bathroom. I couldn’t be more pleased and they were very kind and so polite. Jo Reeve.

18 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Jo for leaving this lovely review for Joanna and Jonatan, we are pleased to hear you were happy with the installation and service and hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

I am very pleased with the shower…

I am very pleased with the shower fitted by AHM for Handicare . Excellent workmanship , punctual and friendly workmen who always consulted me at every stage of the fitting . I would be happy to recommend them >

13 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the lovely feedback Wendy, we are so pleased you are happy with the service we provided and we hope you are enjoying your new accessible shower :)

Rated 5 out of 5 stars

the fitter was very friendly and…

the fitter was very friendly and completed the job earlier than expected. The work was carried out to a high standard

13 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Will for leaving us a review, we're glad you're happy with the service we provided :)

Rated 5 out of 5 stars

Start to finish quality and stress free

The planning and fitting of our wet room was excellent. Peter always responded to our questions, and made changes to our order as requested.
Dean (installer) always arrived on time, was polite and professional. He worked calmly and very considerately. Great sense of humour and explained things very well.
The office staff were sometimes missed from the loop, but were always friendly and responsive.
I cannot recommend this company highly enough, and I do not take reviews lightly. One company, clear pricing, great fitter, and quality products.
Thank you AHM.

30 March 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for leaving us this lovely review Alison. It's super to hear you're happy with the service we provided throughout the installation, we will pass on your kind comments. We hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

Good choice to use AHM installations to…

Good choice to use AHM installations to update the bathroom from bath to walk-in shower. Very good experience. From day one fitter Dan Casey worked efficiently taking out the old bathroom suite and installing a walk in shower in record time. He has made an excellent job.Dan worked in an efficient, clean and timely manner...always explained what was going to happen next. Very pleased with the work carried out. It was also finished much ahead of schedule with very little disruption to the rest of the house. The end result looks fantastic.

6 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for leaving us this review. It's wonderful to hear how happy you are with the service we provided and with the installation itself. We do hope you are finding your walk-in shower easier and safer to use. We will pass on your kind comements :)

Rated 5 out of 5 stars

Excellent

From start to finish the service was professional and seamless.
Craig was knowledgeable and very helpful, ensuring we had exactly what we wanted and needed. Even when we changed our minds with flooring and vanity, this was no trouble.
Barry the installer/plumber was A1. He was respectful of our home and was very clean and tidy in his work. He explained each day what he was doing. He ensured all aids were exactly where we required them. We are so pleased with the finished project. We would definitely recommend both Barry and AHM Installations for a bathroom upgrade/refurbishment.
Thank you.

6 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this superb review. We are so pleased to hear you are happy with your new accessible bathroom and the service provided by our colleagues Craig and Barry, we will pass on your kind comments :)

Rated 5 out of 5 stars

Recommend any time

Jonathan and Joanna are both 5 star experience on
Installing my Bath room and shower unit completely very
Clean and tidy work I would recommend them any time

2 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for leaving us this review Mr Hasley. We are glad you were impressed with the installation and service we provided and hope you are enjoying your new walk-in shower :)

Rated 5 out of 5 stars

Very pleased with the hole job 😀 and…

Very pleased with the hole job 😀 and the company and the fitter looking good 👍 thark you well impressed 😀

20 April 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this review Mr Riley, we're pleased you are happy with all the work we carried out :)

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