On 2 occasions I almost choked to death from taking Recharge. The tablets are rough and get stuck in the throat. I contacted TWC to tell them of my experience and suggested they "rethink" the way the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I didn't like the lack of communication. I placed my order early April and suddenly realized, late May, that I had not received it, but was charged instantly upon placing order. I called and was tol... See more
Company replied
Everyone was very courteous and trying to be helpful, however, the start-up process was rather difficult to understand and get moving with all the parts and pieces. 1 finally received my first prescr... See more
Company replied
I love this new approach to health and wellness. The access to the most effective meds and supplements that can really make a difference and the supportive research and articles backing them up. The... See more
Company replied
3.3
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 78% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Wellness Compnay
Thank you for sharing your feedback. We’re glad to hear that you find The Wellness Company trustworthy and that you had an easy ordering experience.
We appreciate your support and are grateful for the opportunity to serve you. Thank you for choosing The Wellness Company and for taking the time to share your experience.
Best Regards,
TWC Team
In so much gratitude to TWC
In so much gratitude to TWC for improved vascular and lymphatic circulation throughout the pandemic and thereafter with Spike Support!
31 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your kind feedback and for your continued support of The Wellness Company. We’re grateful to hear that Spike Support has been a valued part of your wellness routine.
We appreciate you taking the time to share your experience and are glad to know that our products have contributed positively to your personal wellness journey.
Thank you for your trust in The Wellness Company. We truly appreciate having you as part of our community.
Best Regards,
TWC Team
The support and information I received…
The support and information I received from my provider Dr L. White (wonderful person) and Jensus in customer support was so very much appreciated. I highly recommend the Wellness Company due to my experience to date!
30 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your wonderful feedback and recommendation. We’re delighted to hear about your positive experience with Dr. L. White and Jensus from our customer support team.
We truly appreciate your kind words about the support and information you received. Providing compassionate, helpful, and knowledgeable assistance is something we strive for with every customer interaction.
Thank you for choosing The Wellness Company and for your trust in our team. We’re grateful to have you as part of our community.
Best Regards,
TWC Team
Great experience
My experience with the customer service has been positive. They were quick to respond and helpful. My husband and I are using Regenerate. We both noticed a difference in the first couple of days. My shoulder and hips are already feeling less painful. My husband is not complaining about his hands and knee like he did before.
31 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your wonderful feedback. We’re glad to hear that you and your husband have had a positive experience with The Wellness Company and that our customer service team has been responsive and helpful whenever you needed assistance.
We appreciate you sharing your experience with Regenerate and are happy to hear that it has become a part of your wellness routine. We understand that every individual’s experience may vary, and we’re grateful that you took the time to share your personal journey with us.
Thank you for your trust and support. We truly appreciate having you as part of The Wellness Company community.
Best Regards,
TWC Team
I am impressed with the customer…
I am impressed with the customer service! Each contact did their part. The company stayed on top of my questions. I had trouble understanding the process and filling out the forms
I was helped in everything to get it corrected!!
The order was properly placed and the product is quickly shipped!
Thank you so much
31 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your wonderful feedback. We’re delighted to hear that our customer service team was able to assist you throughout the process and help resolve any difficulties you experienced with the forms and ordering steps.
We understand that navigating the process can sometimes be challenging, and we’re glad our team was able to provide the guidance and support you needed to complete your order successfully.
Thank you for your kind words and for recognizing the efforts of our team. We truly appreciate your trust and support of The Wellness Company.
Best Regards,
TWC Team
The customer service was knowledgeable
The customer service was knowledgeable, helpful, and friendly. I ordered the medical emergency kit a year ago as I travel overseas frequently, and it was very helpful. I called to replenish medication in the kit. It was easy and there is a call back from a medical provider.
30 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your experience! We’re so glad to hear that our team was knowledgeable, helpful, and friendly throughout the process.
It’s wonderful to know that your medical emergency kit has been a valuable resource during your travels and that replenishing your medications was a smooth and convenient experience. We appreciate your trust in The Wellness Company and are grateful to support your preparedness needs wherever your travels take you.
Best Regards,
TWC Team
I very much appreciated the immediate response
I very much appreciated the fast response, and handling of the order I had placed accidentally. In a flash, I received a response, and my order was cancelled immediately along with the full reimbursement.
I will definitely be continuing to make my purchases with The Wellness Company
Bryan
29 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you so much for your kind words! We’re delighted to hear that our team was able to respond quickly and assist with your accidental order cancellation and reimbursement.
We truly appreciate your trust and continued support of The Wellness Company. We look forward to serving you again and providing the same level of care with every purchase.
Best Regards,
TWC Team
The right choice
My daughter recommended the Spike Detox in particular, because she and her husband are experiencing great results of good health since starting on it. I only received the free beef sticks in my order, but not the Spike Detox. So Wellness promptly rectified that by resending. How refreshing to work with a company that truly cares about your health and any issues you experience (i.e., the lost order). Please be assured that your in good hands with Wellness.
29 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you so much for sharing your experience! We’re thrilled to hear that your daughter and son-in-law have had great results with Spike Detox and that you decided to give it a try as well.
We’re sorry that your original order was missing the Spike Detox, but we’re glad we could quickly make things right and get a replacement sent out. Providing excellent customer care and supporting our customers’ health journeys is always our priority.
We truly appreciate your trust and kind words. Thank you for choosing Wellness, and we’re grateful to have you as part of our community.
Best Regards,
TWC Team
Rod was fabulous!!!!!So very helpful…
Rod was fabulous!!!!!So very helpful and kind. He was a great help for m during the whole process.
29 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you so much for your kind words! We’re delighted to hear that Rod was able to provide such helpful and friendly support throughout the process. We’ll be sure to share your wonderful feedback with him.
We truly appreciate you taking the time to leave this review and are grateful for the opportunity to assist you.
Best Regards,
TWC Team
TWC is wonderful and quick ro respond…
TWC is wonderful and quick ro respond to emails and also very helpful.
It’s so nice having these medications available when needed. It’s so hard to get into a Dr. anymore so this gets me on meds asap. 😊
Thank you for being here.
Susan H
27 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your wonderful feedback. We’re delighted to hear that our team has been responsive and helpful whenever you’ve reached out.
We understand how valuable it is to have access to reliable resources when you need support, and we appreciate your trust in The Wellness Company. Your kind words encourage us to continue providing helpful service and support to our customers.
Thank you for choosing The Wellness Company and for taking the time to share your experience. We’re grateful to be part of your wellness journey.
Best Regards,
TWC Team
The most thoughtful medical provider.
I do not understand how you can have bad reviews.
Maybe some improvements to the website customer interaction with better controls when filing in medical history etc, but that is minor!
Your company has the best Medical minds for holistic therapy and illness prevention, the best of the best, Dr Peter McCullough and Drew Pinsky and the others I have not mentioned.
Keep up the excellent work.
Greg from San Antonio, Texas area.
28 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your thoughtful feedback and for your kind words about The Wellness Company. We’re grateful to hear that you’ve had such a positive experience with our medical providers and appreciate your recognition of our team’s dedication to supporting health and wellness.
We also appreciate your constructive feedback regarding the website experience and medical history process. Your suggestions are valuable, and we’re always looking for ways to improve and make our services more seamless and user-friendly.
Thank you for your trust, encouragement, and support. We truly appreciate having you as part of The Wellness Company community.
Best Regards,
TWC Team
I love this new approach to health and…
I love this new approach to health and wellness. The access to the most effective meds and supplements that can really make a difference and the supportive research and articles backing them up. The pricing seems fair and the quality good so keep up the good work Wellness Company and thank you for your research and information!
27 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your wonderful feedback. We’re grateful to hear that you appreciate The Wellness Company’s approach to health and wellness and the resources we provide to help support informed decisions.
We’re glad that you value our products, research, and educational materials, and we appreciate your recognition of our commitment to providing quality resources and support for our customers.
Your encouragement means a great deal to our team. Thank you for your trust and for being part of The Wellness Company community.
Best Regards,
TWC Team
buyer beware
I purchased the Ultimate Spike Detox, which ultimately caused significant adverse effects. After the third dose, I experienced dizziness and nausea. On the third occasion, I awoke during the night suffering from severe vertigo and vomiting. I contacted the Wellness Company to request a refund for the $70 detox product. They informed me that they could not assist and advised me to be cautious with their products. I found their customer service to be nonexistent and suspect that the company is generating substantial profits. I strongly advise against purchasing from this company. The experience was distressing and frightening; as a result, I was hospitalized for twenty-four hours. Despite my efforts, the company refused to provide a refund, affirming my concerns about their customer support and business practices.
27 July 2026
Unprompted review
Reply from The Wellness Compnay
We’re very sorry to hear about your experience and understand how concerning and distressing this situation must have been. We appreciate you taking the time to share your feedback and the details of what occurred.
We take reports of adverse experiences seriously and would like the opportunity to further review your concerns. We have requested your information so our team can conduct a further investigation and ensure your case is properly reviewed.
We’re also sorry to hear that your experience with our customer support did not meet your expectations. Your feedback regarding your interaction with our team has been shared with the appropriate departments as we continue working to improve our customer experience.
Thank you for bringing this matter to our attention and allowing us the opportunity to look into your concerns.
Best Regards,
TWC Team
My experience with TWC was so good
My experience with TWC was so good. The representative Max helped walk me through the TWC website order I placed today. She made sure all my information was correct so that everything would run smoothly. Thank you so much.
27 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your wonderful feedback. We’re delighted to hear that you had such a positive experience with The Wellness Company and that Max was able to guide you through your order process.
We’re glad that Max took the time to ensure your information was accurate and helped make your ordering experience smooth and convenient. Providing helpful and personalized support is something we truly value.
Thank you for choosing The Wellness Company and for taking the time to recognize Max’s efforts. We appreciate your trust and support.
Best Regards,
TWC Team
Health Starts Here
I use several supplements and medications from The Wellness Company, including HistaCalm, Krill Oil, Healthy Heart, and ivermectin. I appreciate having the ability to take an active role in managing my healthcare with products developed by highly respected physicians.
HistaCalm has been a standout for me. It has worked like a charm for my allergies and has made a noticeable difference in how I feel.
Just as impressive is TWC's customer service. Every time I've had a question, I've reached a friendly, knowledgeable person without long wait times or endless phone menus. That kind of personal service is hard to find today.
Thank you, Dr. McCullough, and the entire TWC team, for providing quality products and exceptional customer care. I'll continue to be a loyal customer.
20 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your wonderful feedback and for being a loyal customer of The Wellness Company. We truly appreciate your trust in our products and services.
We’re glad to hear that the products you’ve incorporated into your wellness routine, including HistaCalm, have provided a positive experience for you. We’re also grateful for your kind words about our customer service team and are pleased to know that our support has been accessible, friendly, and helpful whenever you’ve needed assistance.
Your continued support and appreciation mean a great deal to our entire team. Thank you for allowing The Wellness Company to be part of your wellness journey.
Best Regards,
TWC Team
Excellent customer support
First I have to say that “The Wellness company” has excellent customer support. I had some questions and concerns and all were addressed quickly and completely. I just received the product and I’m very happy.
Great job Carin!
18 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your wonderful feedback. We’re delighted to hear that you had such a positive experience with our customer support team and that your questions and concerns were addressed quickly and thoroughly.
We’re also glad to know that you’re happy with your product and appreciate your recognition of Carin’s efforts in assisting you. Providing attentive, helpful, and reliable support is something we strive for with every customer interaction.
Thank you for choosing The Wellness Company and for taking the time to share your experience. We truly appreciate your support.
Best Regards,
TWC Team
Excellent Customer Service
I didn't realize I had bought something that was on auto delivery. I reached out from the confirmation email and I asked to cancel my order. The Wellness Company responded in seconds and canceled my order right away!! Now that's what you call Excellent Customer Service with out a doubt, Thank you!!
26 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your wonderful feedback. We’re delighted to hear that our team was able to respond quickly and assist with canceling your order as requested.
Providing prompt, helpful, and efficient customer service is something we strive for with every interaction. We’re glad we were able to make the process smooth and address your concern right away.
Thank you for recognizing our team’s efforts and for choosing The Wellness Company. We truly appreciate your support.
Best Regards,
TWC Team
Quality products
I have been using Therablue for pain in my hip joint and it has worked remarkably well. I reached out to customer service regarding another product and they were so prompt in replying and personally answered by question with thoughtfulness, I think the company is ethical and they produce quality products. I recommend The Wellnwss Company.
26 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your wonderful feedback and for recommending The Wellness Company. We’re grateful to hear that you’ve had a positive experience with our products, including Therablue, and that it has become a valuable part of your wellness routine.
We’re also glad to hear that our customer service team was able to provide a prompt, thoughtful, and personalized response to your questions. Providing helpful support and creating a positive experience for our customers is something we truly value.
Thank you for your trust and kind words about our products and team. We appreciate your support and are grateful to have you as part of The Wellness Company community.
Best Regards,
TWC Team
My experience with them was positive
My experience with them was positive. I had a couple of items ordered, but received only one item at first while both items were marked as "delivered."
I contacted their customer support, and got their response quite quickly. The tone of their response was sympathetic and caring, and I did receive the 2nd item without problem.
30 June 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your experience with us. We’re glad to hear that, despite the initial issue with your shipment, our customer support team was able to respond quickly and assist in resolving the matter.
We understand how important it is to receive all items from your order as expected, and we appreciate your patience while we worked to ensure your second item was delivered. We’re grateful for your kind words regarding our team’s communication and support.
Thank you for choosing The Wellness Company and for allowing us the opportunity to assist you.
Best Regards,
TWC Team
TWC was respectful and efficient in…
TWC was respectful and efficient in changing my order from recurring to ordering as needed. I was pleasantly surprised. Misunderstandings happen…. This one was beautifully handled. Thank you TWC for your professionalism.
24 July 2026
Unprompted review
Reply from The Wellness Compnay
Thank you for sharing your wonderful feedback. We’re glad to hear that our team was able to assist you with changing your order from a recurring subscription to an as-needed purchase.
We understand that misunderstandings can happen, and we truly appreciate your kind words about how our team handled your request with professionalism, respect, and efficiency. Providing a smooth and supportive experience is something we strive for with every customer interaction.
Thank you for choosing The Wellness Company and for taking the time to share your experience. We appreciate your trust and support.
Best Regards,
TWC Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.