Turtle Mortgages Reviews 

78
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, approachable, and highly knowledgeable, making interactions pleasant and informative. Many people highlight the exceptional service, noting its efficiency and ease, which significantly reduces stress during complex processes. Consumers frequently mention that the team goes above and beyond, explaining everything clearly, providing constant updates, and always being available for questions. Reviewers appreciate the comprehensive support provided, especially for first-time buyers, making overwhelming processes feel straightforward and seamless. People consistently feel that the company genuinely cares about their best interests, offering valuable advice, solving problems, and advocating for them.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, approachability,... See more

Service

Customers had positive experiences with service, often highlighting the clear communication and stress-free... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liam has been absolutely amazing as our mortgage broker. From start to finish he’s been professional, approachable, and always on hand to answer any questions we had .He took the stress out of the who... See more

Company replied

Rated 5 out of 5 stars

We had such a fantastic experience with our Turtle Mortgages. As first-time buyers, the whole process felt overwhelming at times, but Liam was incredibly considerate, patient, and supportive throughou... See more

Company replied

Rated 5 out of 5 stars

Liam, is extremely professional, knowledgeble and always prepared to go the extra mile. As a client you feel that he has your best interests at heart and keeps going where others may give up. Turtl... See more

Company replied

Rated 5 out of 5 stars

Liam has been absolutely amazing. My partner and I are self-employed, and I’d been on maternity leave for a year, so the process wasn’t straightforward. We were desperate to move back to our hometown,... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

No fees, no hassle, just peace of mind. Hatched in 2024, we're all about making mortgages stress-free. #MortgagesMadeZen 🐢


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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4.9

All reviews

(78)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Unbelievable service from Liam as…

Unbelievable service from Liam as always, not only there to do the full mortgage but always on hand anytime of the day for advice. Nothing is ever to much for him. Top quality service!

5 March 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for the kind words, Connor!

We always aim to be there for our clients whenever they need support, not just during the mortgage itself but whenever advice or reassurance is needed along the way. It’s great to hear that made a difference for you.

We really appreciate the continued trust and support, and if you ever need anything in the future, we’re always here to help. 💚🐢

Rated 5 out of 5 stars

Liam is very friendly and responsive to all our queries

My partner and I had the pleasure with working with Liam from Turtle Mortgages. He was amazing at finding us the best deal for our first mortgage and was able to sort out our life insurance as well. He’s been very friendly from the start and is really good at replying to our questions very quickly - I even referred him to my mum who was struggling with re-mortgaging and he was able to find one for her very quickly! I highly recommend Turtle Mortgages and will continue to use this service and refer this company to everyone

5 March 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for taking the time to share this, it really means a lot to us.

We’re so pleased we were able to help you both with your first mortgage and get everything in place, including the life insurance, so you felt confident and supported throughout the process. Buying your first home is a big milestone, so it’s great to hear the experience felt smooth and that your questions were always answered quickly.

It also means a lot that you trusted us enough to refer your mum as well, we’re really glad we could help her with the remortgage too!

Wishing you all the best in your new home, and if you or your family ever need anything in the future, we’re always here to help. 💚🐢

Rated 5 out of 5 stars

Liam has been absolutely amazing

Liam has been absolutely amazing. My partner and I are self-employed, and I’d been on maternity leave for a year, so the process wasn’t straightforward. We were desperate to move back to our hometown, and Liam truly made it happen. While other lenders were starting to lose hope, Liam made everything feel simple and kept us updated every step of the way. We couldn’t be more grateful.

18 February 2026
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for sharing this, Tilly. It really means a lot to hear.

Your situation definitely had a few extra moving parts with self-employment and maternity leave, so we’re really glad we were able to find a way through it and help make the move happen.

We’re especially pleased that the process felt simple and that the updates helped you feel confident every step of the way, even when things looked a bit tricky at times.

Wishing you both all the best settling back in, and if you ever need anything in the future, we’re always here to help. 💚🐢

Rated 5 out of 5 stars

Incredibly helpful

Liam was so helpful in guiding my partner and I through a tricky house purchase. He explained everything clearly and also fought our corner when needed. Nothing was too much trouble. I woudn't hesitate to recommend him.

31 October 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for sharing this, it really means a lot to hear.

Buying a home can sometimes throw up a few tricky moments along the way, so I’m really glad we were able to guide you both through it and make sure everything stayed clear and manageable throughout. It’s always important to us that clients feel supported and know someone is in their corner when things need pushing along.

We're really pleased it all came together in the end, and we truly appreciate the recommendation. If you ever need anything in the future, we’re always here to help. 💚🐢

Rated 5 out of 5 stars

We had an outstanding experience with…

We had an outstanding experience with Liam from Tuttle Mortgages. Liam was very professional, knowledgeable, and very responsive even when he away. He gave me good options and walked me through them. Everything was clear and it was a stress free process. I highly recommend Liam.

14 November 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for sharing this, Mercia. It really means a lot to hear that the process felt clear and stress free for you.

We always try to make sure clients feel fully supported and kept up to date throughout, so I’m really glad the options and guidance helped you feel confident every step of the way.

Wishing you all the best moving forward, and if you ever need anything in the future, we’re always here to help. 💚🐢

Rated 5 out of 5 stars

Refinancing with Turtle Mortgages

The aspect which we valued the most was the cogent and continual contact from the Turtle Representative (Liam). This endured while we were away (on holiday) and made us feel assured that things were progressing well and to specified deadlines.

1 November 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for sharing this. It means a lot to hear that the communication and steady updates made such a difference for you. Even while you were away, we wanted you to feel completely at ease, knowing everything was moving forward exactly as it should and within the timelines you needed.

We are really glad the process felt smooth and reassuring from start to finish. If you ever need anything in the future, we are always here to help. 💚🐢

Rated 5 out of 5 stars

We use Turtle Mortgages for all of our…

We use Turtle Mortgages for all of our clients. Excellent service and great communication throughout the process, Liam is a true problem solver.

Highly highly recommend.

7 November 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for such a brilliant review. It genuinely means a lot to hear that you trust us with all of your clients. Knowing that our service, communication, and problem solving make a real difference is exactly what we aim for every day.

We really appreciate the recommendation and the continued confidence you place in us. Always here whenever you or your clients need anything. 💚🐢

Rated 5 out of 5 stars

Really easy to deal with

Really easy to deal with , great service and advice , best broker I have dealt with hand's Down

4 November 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for this amazing feedback. We are really glad to hear the process felt easy and the advice landed well for you. Being called the best broker you have dealt with is something we do not take lightly, it genuinely means a lot.

If you ever need anything again, we are always here to help. 💚🐢

Rated 5 out of 5 stars

Absolutely amazing

I cannot recommend Liam and Turtle Mortgages highly enough. Liam was amazing from start to finish: he was incredibly communicative, kind, professional, reliable, passionate about his clients, and explained every stage of the process in detail so that we felt confident and in control of our mortgage. He went above and beyond to make sure that we had the best mortgage for us, and to make sure that as first time buyers we were fully informed not only about mortgages but about every aspect of buying a house. We had a tricky sale, and Liam was our biggest cheerleader and best asset throughout - I can hand on heart say that we couldn’t have done it without him. Using Turtle mortgages for our mortgage was the best decision we made - we’ve recommended Liam to everyone we know.

20 October 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for such an incredible review! We’re genuinely thrilled to hear how supported and confident you felt throughout the process.
Buying your first home can be full of ups and downs, so it’s amazing to know that Liam’s guidance made such a difference and helped you feel in control every step of the way.
Your kind words and recommendations mean the world to us. We’re so glad you chose Turtle Mortgages, and we’ll always be here whenever you or your friends need us in the future. 💚🐢

Rated 5 out of 5 stars

Fantastic service

Liam was an absolute dream to work with throughout our buying experience. As first-time buyers, we didn’t know the first thing about mortgages, solicitors, life insurance and the rest of it and Liam was incredibly patient and kind in explaining everything to us every step of the way. It’s easy to feel a bit lonely as first-time buyers because you don’t feel that anyone in the chain is advocating for you but Liam provided loads of support and useful information to help us get the purchase over the line. Would hugely recommend him to anyone looking to buy their first home, be that first-time buyers or otherwise

20 October 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much, Harry! We’re so happy to hear that you felt supported and informed throughout the process. Buying your first home can feel daunting, so it’s brilliant to know that Liam helped make things clear and that you never felt alone along the way.
Your feedback means a lot to us, and we’re delighted that you’d recommend Turtle Mortgages to others. Wishing you all the best in your new home – and remember, we’ll always be here if you ever need us again in the future. 💚🐢

Rated 5 out of 5 stars

There's no one better!

Being first time buyers, we had no idea about the house buying process or mortgages for that matter!

Liam immediately settled our immediately, and gave us tons of reassurance as he took the time to explain everything to us at every step. Not only that, but Liam did all of the heavy lifting for us, so by the end of it not only did we have our keys to our first property, but we barely lifted a finger!

We cannot thank Liam enough for everything he's done for us. He turned what felt like a daunting prospect to a walk in the park. We highly recommend Turtle Mortgages to anyone in the property market.

Thank you Liam!

2 October 2025
Unprompted review
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Reply from Turtle Mortgages

What an incredible review, thank you so much! We know how daunting the whole process can feel when you’re buying your first home, so it’s fantastic to hear that Liam made it smooth, stress-free, and even enjoyable.
It’s exactly what we aim for – doing the heavy lifting so you can focus on the excitement of getting your keys! We’re so pleased Turtle Mortgages could be part of such a special milestone and really appreciate your kind words and recommendation. 💚🐢

Rated 5 out of 5 stars

Liam has been absolutely amazing as our…

Liam has been absolutely amazing as our mortgage broker. From start to finish he’s been professional, approachable, and always on hand to answer any questions we had .He took the stress out of the whole process by explaining everything clearly, finding us the best deal, and keeping us updated every step of the way. We couldn’t have asked for a better service — highly recommend Liam to anyone looking for a broker who genuinely goes above and beyond for his clients.

24 September 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much, Emilio! We really appreciate your kind words. Taking the stress out of the process and keeping everything clear and straightforward is exactly what we strive for, so it’s brilliant to hear that came through.
We’re delighted you felt supported from start to finish and that we could find the right deal for you. Wishing you all the best in your new home — and thank you again for recommending us! 💚🐢

Rated 5 out of 5 stars

First class and knowledgable service

Liam, is extremely professional, knowledgeble and always prepared to go the extra mile.
As a client you feel that he has your best interests at heart and keeps going where others may give up.
Turtle mortgages offer a first class and knowledgeble service.
You are in safe hands!!

17 August 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your kind words! We’re delighted to hear that Liam’s dedication and commitment came through in your experience. Going the extra mile and keeping our clients’ best interests at the heart of everything we do is exactly what Turtle Mortgages stands for, so it’s wonderful to know you felt in safe hands.

We really appreciate your recommendation and look forward to supporting you again whenever you need us. 💚🐢

Rated 5 out of 5 stars

This was my first time applying for a…

This was my first time applying for a mortgage and Liam was amazing. He made the process so smooth and easy that I had trouble believing some of the horror stories I've heard about home buying. I was kept informed and updated about the process the whole way through and was always able to get a prompt response to any queries I had. Would absolutely recommend

2 June 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you for sharing such lovely feedback! Buying your first home can feel overwhelming, so it’s fantastic to hear that Liam made the experience smooth and reassuring for you. Keeping you informed and supported throughout the process is exactly what we aim for, and we’re delighted it made a difference.

Your recommendation means the world to us, and we’ll always be here whenever you need us in the future. 💚🐢

Rated 5 out of 5 stars

Quick, easy and reliable mortgage

It was my second time needed a mortgage and this time actually involved a remortgaging of a property alongside. Liam made the process super easy and straight forward with great communication and found the best rates/deals around. No fees as well which is rare.

13 July 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you for the great feedback! Remortgages alongside a new purchase can sometimes feel complicated, so it’s fantastic to know Liam was able to make everything quick, easy and stress-free while finding the best deal for you.

We’re always here whenever you need our help in the future. 💚🐢

Rated 5 out of 5 stars

Brilliant!

Liam is amazing & clearly works very hard to ensure customer satisfaction. Liam was able to answer all my questions & advise me in the best way forward. I really appreciate his time, support & willingness to help. So professional & would HIGHLY recommend.
Thanks again Liam!

30 June 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your brilliant feedback! We’re so pleased to hear that Liam was able to give you the support, guidance and reassurance you needed. Making sure our clients feel confident and fully informed is always our goal.

We truly appreciate your recommendation and we’ll be here whenever you need us again. 💚🐢

Rated 5 out of 5 stars

Very impressive service from Liam from Turtle…

I highly recommend  Liam from Turtle Mortgages.
Always impressed with Liams professionalism.
Pricing was fair and transparent.
My case was not the easiest but Liam organised a very good mortgage at excellent rates.
knowledge of all aspects regarding affordability and which mortgage company's suited my needs was very impressive.
Your be in safe hands using Liams professional mortgage Services.

Warm Regards
Ken

1 July 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your wonderful feedback! We’re delighted to hear that Liam was able to guide you through a tricky case and secure a great outcome on your mortgage. Transparency and professionalism are really important to us, so it means a lot that this came through in your experience.

We’re so pleased you felt in safe hands and we’ll always be here to help whenever you need us again. Your recommendation is hugely appreciated! 💚🐢

Rated 5 out of 5 stars

Expert and Professional

Could not recommend Turtle Mortgages and Liam more!

The whole experience of remortgaging our house was expertly handled, the process was smooth and we were kept informed throughout.

Liam also went the extra mile of reviewing our life insurance and getting us better coverage and an all round better deal!

Truly outstanding service!

1 July 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your kind words! We’re delighted to hear that Liam made your remortgage process smooth and kept you informed every step of the way. Going the extra mile with life insurance is something we always aim for, so it’s great to know it made a difference.

Your recommendation means a lot to us, and we’re always here to help whenever you need us! 💚🐢

Rated 5 out of 5 stars

Thank you!!

Turtle Mortgages have been absolutely superb and I cannot recommend them highly enough.

From start to finish Liam and the team have made the experience as simple and stress free as possible. They have been friendly, hard working and very reliable throughout and their approach to customer service has been second to none.

Thank you to Liam and everyone at Turtle for helping us achieve our dreams!

18 June 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your fantastic review! We’re thrilled to hear that Liam and the team could make the process simple, stress-free, and supportive from start to finish. Your kind words about our customer service truly mean a lot to us.

We’re honoured to have helped you achieve your goals and are always here if you need anything in the future! 💚🐢

Rated 5 out of 5 stars

We can’t thank Liam and Turtle…

We can’t thank Liam and Turtle Mortgages enough for all their help and support throughout our journey. From the very start, Liam was incredibly patient and flexible, always adapting calls and appointments to fit around our busy schedules.

We initially explored the idea of selling and moving, but after some changes in our plans, we decided to remortgage instead. Liam was amazing throughout – offering clear, honest advice and never once making us feel rushed. Even after securing a mortgage in principle, he went the extra mile to find us an even better deal!

On top of all that, Liam made sure our life insurance policy gave us the maximum protection possible – giving us real peace of mind knowing our children are fully covered.

We truly couldn’t recommend Liam or Turtle Mortgages enough. Professional, approachable, and genuinely looking out for your best interests. Thank you again!

30 June 2025
Unprompted review
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Reply from Turtle Mortgages

Thank you so much for your wonderful and heartfelt review! We’re so glad Liam could support you throughout every stage of your journey, adapting to your needs and helping you find the best mortgage and life insurance solutions. It means a lot to us to know you felt supported, informed, and never rushed.

Your recommendation means the world to us, and we’re always here if you need anything in the future. Wishing you and your family all the very best! 💚🐢

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